Client Service Specialist jobs in Norwich, CT

Description

Work where every moment matters.

Every day, over 35,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.

American Ambulance Service, Inc, is a subsidiary of the Hartford HealthCare EMS Network, a comprehensive, multidisciplinary EMS system which includes licensed EMS agencies, hospital - based paramedic response resources, air-medical response resources, education and research, and hospital-based coordinators and medical directors.

Our headquarters is located in Norwich, CT and we have additional offices in the Town of Griswold, the Town of Ledyard, and at the Mashantucket Pequot Tribal Nation's Foxwoods Resort Casino. American Ambulance provides a full range of emergent and non-emergent medical transportation services by highly trained professionals to ensure safe, quick, and compassionate patient care.

Job Summary
This individual is responsible for timely billing of insurance claims to insurance companies, state programs, patients, and other payers.

Work Functions & Responsibilities

• Data Entry and Updating trip/patient and insurance information into system
• Insurance coverage verifications
• Investigates reasons for non-payment of past due accounts and initiates corrective action such as contacting the patient or insurer directly to ascertain account status
• Performs prior authorization reviews/submissions, as appropriate
• Answers patient billing questions, as appropriate.
• Performs other related duties as assigned.

Qualifications

Minimum Qualifications

• High School diploma or equivalent
• 2 to 5 years of clerical experience, preferably in an insurance claim processing department or a combination of education and experience providing equivalent knowledge.
• Computer proficiency in MS Office Suite required

Preferred Qualifications

• Associates or Bachelor's Degree in business administration, accounting or health care finance administration preferred.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.