Client Service Specialist jobs in Scranton, PA
Recently Added Client Service Specialist jobs
Client Service Associate
- Jackson Hewitt - 3555
-
Dunmore, PA
PART_TIME
-
At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don’t receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission and it’s a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That’s where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.Flexible Schedules Available:
- Day shift
- Night shift
- Weekends
- Weekdays
- Full-time or Part-time
Are you:- Looking to learn a new career and break into the tax industry?
- Someone who has gaps in their work history or is looking to boost their skills and resume?
- Someone who has been out of the workforce over the last year while at home with family?
- New to the workforce or with limited experience/education, but a willingness to learn?
- Retired and want to continue to make an impact?
- Someone without a college diploma? No problem!
- A Veteran or military personnel transitioning from the service?
- Part of a military family that moves often with deployments?
- A recent college graduate or current college student?
- A stay-at-home parent who needs a flexible work schedule?
- A gig worker or looking to add a second income?
- Bilingual? Bilingual candidates are highly encouraged to apply!
What you’ll do here:The Seasonal Client Service Associate supports the district with a variety of duties to include greeting clients, scheduling appointments, marketing to local businesses, and tech set-up. The position coordinates client flow and assists in preliminary data entry and document collection to support an efficient and positive tax preparation experience. This position has access to and regularly works with information of a sensitive, highly confidential nature. This position promotes the Jackson Hewitt brand through the delivery of superior customer service.- Greets all potential clients with a friendly and professional demeanor.
- Engages in conversation with potential clients to share information about Jackson Hewitt’s services and promotions.
- Quickly and accurately verifies and enters customers’ personal and Form W-2 information into Jackson Hewitt’s proprietary software.
- Assists with scheduling tax preparation appointments.
- Monitor client flow at the location and keep clients engaged during periods of wait time.
- Monitor client activity and take initiative to answer phones and resolve client issues.
- Meets set-up deadlines to ensure office locations meet brand/marketing appearance standards in time for office openings.
- Provides equipment service at Jackson Hewitt locations to assemble, repair, or teardown furniture, computers, tech, or kiosk components using hand tools.
- Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
- Assist leadership in marketing and recruitment efforts, as needed.
Skills you’ll bring for success:- Good interpersonal and communication skills.
- Demonstrated ability in working in a high-volume retail environment preferred.
- Basic knowledge of computer functions required to include setup of office computer systems and the ability to troubleshoot issues.
- Customer service or sales experience preferred.
- Reliable transportation and a valid driver's license and insurance are preferred.
- High School Diploma/GED or equivalent related business experience preferred.
- 2 Months Ago
Banking Client Specialist
- Mosaic Partners
-
Scranton, PA
FULL_TIME
- Top Tier Investment Banking firm looking for Bank Products Client professionals to join their growing team. This is an excellent opportunity to be responsible for connecting clients with the breadth o...
- 12 Days Ago
Customer Care Specialist (Remote)
- RCN Telecom Service, LLC
-
Barre, PA
FULL_TIME
- Start an Exciting New Career at Astound Broadband Powered by RCN, where it is our mission to take care of our customers and each other. We are committed to doing what we say we will do and always look...
- 19 Days Ago
Certified Recovery Specialist
- Children Service Center
-
Barre, PA
FULL_TIME
- Purpose of this position: The Robinson Counseling Center’s Substance Use Disorder Program (SUD-Program) which provides Certified Recovery Specialist Services within the local community is currently lo...
- 1 Month Ago
Client Specialist Key Part Time
- Talbots Inc.
-
Clarks Summit, PA
PART_TIME
- Job Number21017 Clarks Summit, Pennsylvania US Part Time Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, the company is known for ...
- 1 Month Ago
Client Specialist Key Part Time
- Talbots Inc.
-
Moosic, PA
PART_TIME
- Job Number21015 Moosic, Pennsylvania US Part Time Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, the company is known for modern ...
- 1 Month Ago
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0 Client Service Specialist jobs found in Scranton, PA area
Customer Support Specialist
- Hydra-Tech Pumps
-
Nesquehoning, PA
- Job Description Job Description We're seeking a dynamic individual to join our client's team as a Customer Support Speci...
- 4/19/2024 12:00:00 AM
Hybrid Customer Care Specialist - Wilkes-Barre, PA
- Navient Corp
-
Wilkes Barre, PA
- Are you passionate about helping others? If so, we want you on our team! Navient is looking for team members who will pr...
- 4/19/2024 12:00:00 AM
Patient Access Representative,Brodheadsville PT
- St Luke's University Health Network
-
Brodheadsville, PA
- St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most ...
- 4/19/2024 12:00:00 AM
Security Officer Unarmed
- Brosnan Risk Consultants
-
Scranton, PA
- Company Overview/Benefits: Full Time/Part Time - Unarmed Security Officer NEW Site Start Up/Start date April 1, 2024 Loc...
- 4/19/2024 12:00:00 AM
Facilities - CM Senior Project Manager
- Johnson, Mirmiran, and Thompson Inc.
-
Scranton, PA
- Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm of more than 2,000 professionals that pro...
- 4/19/2024 12:00:00 AM
Case Aide- Supervised Visitation
- Employment Opportunity & Training Center of NE PA
-
Scranton, PA
- Position Title: Case Aide- Supervised Visitation Location: Scranton, Pennsylvania Employment Type: Full-Time Minimum Exp...
- 4/18/2024 12:00:00 AM
Case Aide- Independent Living
- Employment Opportunity & Training Center of NE PA
-
Scranton, PA
- Position Title: Case Aide- Independent Living Location: Scranton, Pennsylvania Employment Type: Part-Time Minimum Experi...
- 4/18/2024 12:00:00 AM
Customer Service Specialist
- Collabera
-
Moosic, PA
- Job Description Job Description Note: The position is Onsite. Position Details: Position: Customer Service Representativ...
- 4/15/2024 12:00:00 AM
About Scranton, Pennsylvania
Scranton is the sixth-largest city in the Commonwealth of Pennsylvania. It is the county seat and largest city of Lackawanna County in Northeastern Pennsylvania's Wyoming Valley and hosts a federal court building for the United States District Court for the Middle District of Pennsylvania. With a population of 77,291, it is the largest city in the Scranton–Wilkes-Barre–Hazleton, PA Metropolitan Statistical Area, which has a population of about 570,000. The city is conventionally divided into 7 districts: North Scranton, Southside, Westside, East Scranton (Hill Section), Central City, Minooka, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Service Specialist jobs
$41,961 to $51,859
Scranton, Pennsylvania area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Client Service Specialist do?
Client Service Specialist in New Brighton, MN
Acts as liaison between external and internal customers so as to facilitate and maintain an efficient exchange of information regarding customer issues.
December 23, 2022
Client Service Specialist
Manage, nurture and develop client relationships, effectively resolve client concerns and provide pro-active client support.
February 11, 2023
Develop relationships with new potential clients and existing clients through the phone, using a professional, friendly, and courteous manner.
May 09, 2023