Client Services Analyst jobs in Altus, OK

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of each other, teamwork, and inclusivity? HSCS is dedicated to building a diverse community atmosphere where employees feel valued, supported, and accepted while providing specialized care for Texans in need. If providing hope and healing through compassionate, innovative, and individualized care interest you, we welcome your application for the position below.

The Data Analyst II performs routine (journey-level) data analysis work. Work involves creating and running queries to generate data sets, analyzing the data, and producing reports and graphics based on that data. Activities include a mix of running routine reports, responding to ad hoc report requests, and developing new reports to address identified needs. Responsibilities include ongoing development and technical support of local databases plus training and support of the individuals throughout the hospital using them. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Essential Job Functions:
Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Creates and supports databases and related data collection systems that are used by customers throughout the hospital. Assures that these systems function smoothly and return accurate and reliable results that can be used for data analysis. Monitors use of these data systems to promote accuracy of data input by various users. Creates or adjusts queries to meet ongoing changes in customers’ data needs. Provides relevant analysis of results as needed and discards unnecessary information.

Consults with internal and external customers to clarify their specific data needs and how those needs can best be met. Identifies existing reports that address ongoing data needs and ensures that customers can readily access those reports. Adjusts existing reports to better address existing needs. Creates new reports in response to newly identified needs.

Conducts ad hoc data analysis in response to specific requests from Hospital Management, State Hospitals Central Administration, and department heads throughout the hospital.

Runs production reports that involve some compilation of results on a daily, weekly, monthly, and quarterly basis. Interprets the results to identify outliers in the data from ongoing measures and places results into optimal format for presentation.

Uses queries and reports to conduct audits or monitor for possible irregularities in how the electronic medical record and other databases are implemented. Assists in using the results of such analysis to provide training, modify procedures, or take other responsive action.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge Skills Abilities:
Knowledge of common statistical measures and their relevance to data analysis

Knowledge of the operation of electronic medical records and the specific types of information contained within them

Skills in managing data in relational database management systems, including the creation of queries, linking of tables, extraction of relevant data, and assessment of the accuracy and validity of data within such systems

Skills in the use of computers and common software programs used in data collection and analysis

Ability to compile, review, and analyze data from existing data systems and to create reports and presentation graphics based on the results

Ability to communicate with clinicians and department heads regarding their data needs

Ability to maintain accuracy and attention to detail

Ability to communicate effectively both orally and in writing

Registration or Licensure Requirements:
None

Initial Selection Criteria:
Graduation from an accredited four-year college or university with major coursework in data science, business analytics, computer science, computer information systems, management information systems, accounting, finance, mathematics, statistics, or economics; experience and education may be substituted for one another

Experience in data analysis, research, and report design

Experience with common database software programs

Experience creating queries and reports

Additional Information:
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, and HHS OIG list of Excluded Individuals/Entities. Males between the ages of 18-25 must be registered with the Selective Service.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.

Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. Vaccines may be provided. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.

If you need assistance completing the online application, contact the HHS Employee Service Center at 1-888-894-4747.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

MOS Code:
No direct military equivalents
Note: There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.