Client Services Assistant jobs in Chico, CA
Recently Added Client Services Assistant jobs
Commercial Client Services Representative
- Umpqua Bank
-
Redding, CA
FULL_TIME
-
About Us:
Umpqua Bank is headquartered in the Pacific Northwest with 5,000 employees and offers banking services to customers throughout the nation. It’s an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.
We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.
About the Role:
Work closely with relationship managers and business partners to keep them apprised and provide primary client relationship, direction and customer service support for corporate and commercial deposit clients. Provide high level of client service for all products and services, to include fielding client requests, via phone, email and other communication channels, subject matter expert for Treasury Management products.
- Responsible for acting as Commercial Banking’s primary customer contact for the servicing of all clients; receives guidance from Sr. CCS Representative to approach complex issues.
- Responsible for responding to a variety of banking questions and providing guidance with account implementation, funds transfer/stop payment requests and transaction posting problems and error resolution.
- Responsible for communication with Relationship Managers, provide updates of client matters, make recommendations and ensure that issues needing immediate attention are resolved in a timely manner.
- Answer incoming calls from Treasury Management customers and internal staff delivering exceptional service that exceeds the caller’s expectations. Handle calls with professionalism, demonstrating a sense of ownership, with a foal of one call resolution achieving established service standards.
- Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
- Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
- Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
- May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
- Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
- Takes personal initiative and is a positive example for others to emulate.
- Embraces our vision to become "The World's Greatest Bank.
- May perform other duties as assigned.
About You:
- H.S. Diploma/GED
- Bachelor's Degree in Business, Finance or related field
- 2-4 years of banking experience, new accounts, lending loan processing or documentation and customer service. Required
- Demonstrated knowledge of bank payment systems, account operations, banking services and exposure to complex business entities.
- Proficient knowledge of Commercial banking products and services, operations and procedures and applicable laws and regulations.
- Possess excellent written and verbal communication skills. Ability to effectively communicate with professionals at all levels of business.
- Knowledge of general business acumen and practices related to analysis, accounting and financial procedures including market and interest rate impact.
- Demonstrate strong customer service, interpersonal and organization skills with ability to multi-task, handle complex issues and use good judgement in decision making.
- Strong technical skills including Windows Office Suite, spreadsheets and industry specific software.
Workstyle: Fully onsite.
Our Benefits:
We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $23.00-$28.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment to Diversity:
Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@umpquabank.com.
To Staffing and Recruiting Agencies:
Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team. - 10 Days Ago
Client Services Representative
- Arcata Animal Hospital
-
Arcata, CA
FULL_TIME
- Our veterinary hospital is looking for an experienced Client Services Representative who loves bonding with our clients as much as our patients. We are seeking an individual with extensive client serv...
- 3 Days Ago
Social Services Assistant
- Oroville Hospital
-
Oroville, CA
FULL_TIME
- Job Description Social Services Assistant 8368 #12192 Job #: 12192 Job Category: Skilled Nursing Facility Job Type: Full Time Shift Type: Variable Department: Oroville Hospital Post Acute Center Pay R...
- 10 Days Ago
Food Services Assistant
- Good News Rescue Mission
-
Redding, CA
FULL_TIME
- Good News Rescue MissionJob Description Position Title: Food Service Assistant Ministry Department: Food Services Reports To: Food Services Manager FSLA Status: Non Exempt Status: Full Time Descriptio...
- 1 Day Ago
Social Services Assistant 8368 #12192
- Oroville Hospital
-
Oroville, CA
FULL_TIME
- Job DescriptionSocial Services Assistant 8368 #12192Job #:12192Job Category:Skilled Nursing FacilityJob Type:Full TimeShift Type:VariableFacility:Department:Oroville Hospital Post Acute CenterPay Rang...
- 6 Days Ago
Guest Services Assistant - Women's Shelter
- Good News Rescue Mission
-
Redding, CA
PART_TIME
- Good News Rescue MissionJob Description Do you have a passion for working with some of our communities most vulnerable women and children? Are you able to balance a heart of compassion and empathy wit...
- Just Posted
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0 Client Services Assistant jobs found in Chico, CA area
FT Customer Service Representative - Work From Home
- Local Splash
-
Paradise, CA
- [Customer Support / Remote] - Anywhere in U.S. / Competitive pay / M-F 7a-4p PST - As a Customer Service Rep you'll: Pro...
- 12/14/2024 12:00:00 AM
Sales Associate / Jewelry Consultant - Kay Jewelers - Chico Mall - Chico, CA
- Kay Jewelers
-
Chico, CA
- We have many opportunities available on our other career site pages. Click here to link to our careers page! At Kay, we ...
- 12/14/2024 12:00:00 AM
Member Services Representative
- Planet Fitness Inc.
-
Chico, CA
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
- 12/13/2024 12:00:00 AM
FT Work From Home - Customer Experience Administrative Specialist
- Vantage Data Centers
-
Chico, CA
- [Administrative Assistant / Remote] - Anywhere in U.S. / Up to $100K per year + bonus / Medical, dental & vision / PTO /...
- 12/13/2024 12:00:00 AM
Lead Service Associate
- Rite Aid
-
Oroville, CA
- Lead Service Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Lea...
- 12/13/2024 12:00:00 AM
Lead Service Associate
- Rite Aid
-
Chico, CA
- Lead Service Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Lea...
- 12/12/2024 12:00:00 AM
PT Customer Service Representative (Work From Home)
- Rise25
-
Chico, CA
- [Customer Support / Fully Remote] - Anywhere in U.S. / Competitive pay - As a Customer Service Rep you'll: Answer and fi...
- 12/12/2024 12:00:00 AM
Insurance Customer Service Representative
- Eduardo Rodriguez Insurance Agency
-
Chico, CA
- Job Description Job Description We are seeking a Customer Service Associate to join our team! You will be responsible fo...
- 12/12/2024 12:00:00 AM
About Chico, California
Chico is the most populous city in Butte County, California, United States. As of the 2010 United States Census, the population was 86,187, reflecting an increase of 26,233 from the 59,954 counted in the 2000 Census. The city is the cultural, economic, and educational center of the northern Sacramento Valley and home to both California State University, Chico and Bidwell Park, the country's 26th largest municipal park and the 13th largest municipally-owned park. Bidwell Park makes up over 17% of the city.
Other cities in close proximity to the Chico Metropolitan Area (population 212,000) incl...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Assistant jobs
$40,400 to $50,868
Chico, California area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does a Client Services Assistant do?
Client Services Assistant
Requires effective interaction with employees of various departments, sub-departments, members of management, and client contacts.
February 13, 2023