Client Services Assistant jobs in Sioux City, IA

Director of Client/Account Services
Monday - Friday, 8A - 5P (Hybrid Schedule)

Work for an award-winning economic development corporation leading their marketing division. Excellent opportunity to work with a variety of marketing that includes direct marketing, special event planning, media advertising, web, corporate videos & tours, environmental displays and a wide variety of other marketing projects on a local and national level.

Responsibilities will include:

• Ensure client relations are positive and stable and client needs are properly met & staffed.
• Meet with account managers on a regular basis to guide them in their career & skills development, review their activities & evaluate performance.
• Provide clients with clear access to senior management.
• Review strategies and recommend improvements.
• Review campaign conceptual directions to ensure strategic marketing objectives remain in focus.
• Review estimates, quotes and unquoted invoices to ensure budget requirements are met and profitability maintained.
• Review major media and public relations plans, and creative strategies before submission to clients.
• Contact and form relationships with senior client personnel.
• Seek out new business opportunities and play a leading role in their development.
• Monitor accounts receivable and credit-worthiness of accounts.
• Ensure that financial management of accounts meets agency standards.
• Approve expense disbursements from account managers.
• Lead agency/client contract negotiations & participate in agency/client performance plan reviews.

Requirements:

• Bachelor’s degree in Marketing, Business or Communications.
• 7 years of client-facing experience in marketing or advertising.
• Minimum of 3-5 years in a leadership role.
• Experience in agency settings working with diverse client portfolios.
• Strong strategic thinking and problem-solving skills.
• Exceptional communication, presentation, and negotiation abilities.
• Proven experience managing high-profile clients and delivering impactful marketing campaigns.
• Strong project management skills with ability to manage multiple accounts simultaneously.
• Familiarity with digital marketing, social media, analytics, and emerging marketing technologies.
• Experience leading cross-functional teams and fostering a collaborative environment.
• Financial acumen to manage budgets and forecast revenue growth.
• Excellent leadership and mentoring abilities.

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