Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Overview of the Company:
- Americare sells pre-paid contracts for a specified number of hours of nonmedical, in-home personal care.
- Located in Bloomsburg, Pennsylvania, Americare operates in Pennsylvania, Florida, New York, Ohio, and South Carolina.
- The company operates through independent contractor agents who sell directly to consumers.
- Founded by insurance agents with extensive experience in the long-term care field, Americare aims to provide affordable non-medical home care to the aging population.
Key Responsibilities:
- Actively promote and sell pre-paid contracts for in-home personal care services.
- Develop and maintain strong relationships with potential and existing customers.
- Educate consumers about the benefits and features of Americare's pre-paid contracts.
- Conduct sales presentations and effectively communicate the value propositions of the company's products.
- Achieve and exceed sales targets to contribute to the company's growth and success.
Required Skills and Qualifications:
- Proven experience in sales, preferably in the insurance or healthcare industry.
- Excellent communication and interpersonal skills to build rapport with customers.
- Strong negotiation and persuasion abilities to close sales deals.
- Ability to work independently and manage time effectively.
- Knowledge of the long-term care field and understanding of the needs of aging individuals and their families is a plus.
Job Type: Full-time
Pay: $74,761.00 - $83,495.00 per year
Benefits:
Work Location: On the road
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