Client Services Director - Home Care jobs in Fairbanks, AK

Aurora Animal Hospital is looking for a Client Services Representative to join our growing 6-doctor practice.

We have a wide range of service available that include orthopedics, rehabilitation, oncology, diagnostic imaging, general surgery, in-house labs, dentistry, and wellness visits.

Schedule: Part-time shift is as follows:

• Mondays 9:30am-6:30pm with an hour lunch (8hr shift).
• Tuesdays and Wednesdays 4:00pm-6:30pm no lunch (2.5hrs per shift).
• Saturdays 8:45am-5:15pm with a 30 minute lunch (8hr shift).

Compensation: Pay depends on experience. Starts at $17.00-$19.00 per hour.

Location: Across from Creamers field at 1201 College Rd, Fairbanks, AK

The purpose of a Client Services Representative at Aurora Animal Hospital is to perform record keeping duties, clerical duties related to patient care and treatment, and to provide overall support to the rest of our team.

CSR Duties:

· Strong organizational skills.

· Ability to operate a multi-line phone.

· Ability to send out mail.

· Excellent verbal and written communication skills and the ability to work well with others within our team.

· Knowledge of hospital procedures and operation instructions for making appointments, assembling patient medical records, relaying information regarding a patient's condition, and compiling/submitting data on patients treated.

· Ability to perform account handling and cash/credit card processing.

· Knowledge of the spelling and meaning of commonly used terminology of veterinary medicine, or the willingness to learn.

· Ability to work independently on assigned tasks as well as to accept direction on given assignments.

· Knowledge of computers and relevant software applications including MS Office (Word), and Open Office (Apache).

· Frequently position self and move about the reception area to file, use office machinery such as fax machines and computers, and assist clients with merchandise.

· Ability to occasionally transport inventory to stock shelves.

· Ability to occasionally handle 30-50 pounds.

· Ability to stand/move for long periods of time.

Benefits for You:

· Employee Discount (After 90 days)

· Uniform Allowance (at least 1 year of employment)

· Retirement Program (at least 2 years of employment)

If this sounds like an environment you would flourish in, we invite you to send a cover letter, your resume, and a contact list of at least 3 professional references.

Job Type: Part-time

Pay: $17.00 - $19.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• Employee discount
• Paid training
• Retirement plan

Schedule:

• 8 hour shift
• Day shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person