Client Services Director jobs in Baltimore, MD

Regular Hours: Monday - Friday (40 hours) 0730 - 1530 This is an essential position on call 24/7 availability required. Required to be available beyond normal hours if necessary.

The Direct Support House / Operations Supervisor is an essential position that will require 24/7 availability. As an essential employee, required to report to work, work beyond normal hours, overtime and to provide coverage in the event that no staff are available for all shifts. This job description outlines primary duties, qualifications, and job scope, but is not intended to be a comprehensive description of job responsibilities. We expect each employee to offer their services wherever and whenever necessary to ensure the success of our endeavors. Responsible for other duties as assigned. The incumbent MUST demonstrate knowledge of, and HAVE experience working with clients, with varying degrees of neurodevelopmental disorders. To perform the job successfully, the incumbent will possess the skills aptitudes and abilities to perform each duty proficiently. The incumbent will be responsible for overseeing the Community Day Services Program at one location serving one adult male DDA Maryland client in the residential and community setting. Responsible for addressing frontline issues as they arise. Ensure daily operations of the resident are being followed appropriately. Provide hands-on assistance, ensuring continued adherence to quality expectations, safety standards and job responsibilities. Maintains program expectations by managing, modeling professional, positive, healthy and supportive behavior. Incumbent will have the ability to work independently and as part of a team. Incumbent will ensure the home is well maintained and organized. Incumbent will transport the client daily for community outings and/or appointments. Required to plan, assist, encourage, and motivate client gain more independence on goals listed in treatment plan, activities of daily living, personal hygiene, communication, socialization, and advocacy. Required to help client manage their own behavior and teach them appropriate alternative behaviors. Provide positive reinforcements to client. Plan and encourage participation of client and actively participate in daily recreational / community activities. Develop and implement daily schedules. Hands on work is a necessary requirement. Maintain accurate records and log shift notes daily. Incumbent must be reliable and available on a consistent basis to work their assigned shift.

Job Type: Full-time

Pay: $32.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Evening shift
• Holidays
• Monday to Friday
• On call
• Overnight shift
• Overtime
• Weekends as needed

Experience:

• Caregiving: 5 years (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person