Client Services Director jobs in Danbury, CT

Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Client Services Manager (FT)
  • Guardian Veterinary Specialists
  • Brewster, NY FULL_TIME
  • Are you searching for a different veterinary hospital experience than that of other hospitals? Guardian Veterinary Specialists is a privately-owned, 29,000 sq. ft., 24-hour emergency and specialty hospital located in upper Westchester County, NY, one hour north of New York City.
     
    Guardian is growing and would love to welcome in even more talent to support our family with a Client Services Manager.  Guardian Veterinary Specialists flagship hospital is in Brewster, NY with two other hospitals in Middletown, NY and the Bronx, NY.  This position will be onsite in our Brewster, NY location.  The work schedule is Monday through Friday, 9am to 5pm.   The Client Services Manager must have the flexibility to work weekends and holidays when needed, as well.
     
    **Salaries are commensurate to experience**
     
    What you will do:
    The Client Services Manager ensures that the clients of Guardian Veterinary Specialists are satisfied. The Client Services Manager role is to provide top notch customer service by leading and motivating the customer service team and creating customer satisfaction goals.  The Client Services Manager with oversee the day-to-day operations in the customer service department by providing supervision, guidance, and coaching to the client services team, ensuring each client is provided exceptional customer experience.   The Client Services Manager will develop customer satisfaction goals and oversee the implantation of new customer service procedures, develop effective customer service procedures, protocols, and guidelines to establish an replicable standard of service.
     
    What you will bring:
    • Bachelor’s Degree preferred.
    • Minimum of 10 years of customer service management experience.
    • Minimum of 10 years of hands-on client services experience.
    • Confidence in managing 50 plus staff.
    • Very strong customer service skills.
    • Exceptional communication.
    • Excellent Computer skills. 
    • Ability and willingness to jump in and help the team.
    • Ability to handle pressure in a purposeful manner.
    • Above board with interacting with all different types of personalities with staff and clients.
    • Skilled at multi-tasking.
    • Detail oriented and understanding of billing and payments.
    • Exceptional de-escalation skills.
    • Flexibility to work weekends and holidays, when needed.
     
    Why you will love Guardian Veterinary Specialists:
    • Unique culture that focuses on strong positive relationships within the work place.
    • Opportunity to train and learn from top specialists in the field.
    • State of the art technology.
    • Generous salary.
    • Opportunity to earn CE credit’s monthly.
    • Exceptional benefits (health, vision and dental).
    • Generous discount on employee pet boarding & pet care.
    • Several free meals provided to the staff each week.
    • Guardian outings.
    • Pet blood donor perks.
    • On-site laboratory.
    • Free pet bereavement services for staff.
    • Free mental health services for staff.
     
    Who we are:
    Guardian Veterinary Specialists is all about providing exceptional care, without exception to our clients.  Guardian Veterinary Specialists is an independently owned, full-service 24/7 emergency and specialty care veterinary hospital in Brewster, New York. Our entire team is dedicated to providing the very best and most progressive care to all of our patients, and courteous service to our clients and primary care veterinary partners.   We believe in “YES”.  At GVS “Yes” is an amazing word.  It opens doors. It represents agreement, support, and encouragement. It’s affirmative and hopeful. It makes things happen.   GVS is about not only helping our patients and their families but our rock star team!   We are constantly working on bettering ourselves and improving and welcome what our staff have to say, because they/you are what make GVS great!

    Contact us today to find out about a career with Guardian Veterinary Specialists and to learn about The Guardian Way!  If you are interested in learning more, please reach out to Holly Oths, Talent Acquisition Supervisor at hoths@guardianveterinaryspecialists.com  
  • 9 Days Ago

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Client Care Liaison / Nurse Supervisor
  • Fairfield Healthcare Services
  • Danbury, CT FULL_TIME
  • Fairfield Healthcare Services is hiring a Client Care Liaison / Nurse Supervisor to join our team. If you have a passion for helping others you are in the right place. Fairfield Healthcare Services is...
  • 8 Days Ago

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Work From Home - Client Services Representative
  • Global Elite Texas
  • Danbury, CT OTHER
  • Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around your life, rather than being forced to build your life around your career!We're lo...
  • Just Posted

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Director of Nursing
  • DRIFT Services
  • Danbury, CT FULL_TIME
  • A beautiful, privately owned skilled nursing facility located in Danbury, CT is looking for a strong Director of Nursing. Requirements of the Director of Nursing: Must have Connecticut RN license Must...
  • 7 Days Ago

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Resident Services Director, RN
  • Maplewood at Newtown LLC
  • Newtown, CT FULL_TIME
  • Resident Services Director, RN (SALSA) Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help o...
  • 19 Days Ago

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Director of Educational Services
  • Easterseals New York
  • Carmel, NY FULL_TIME
  • Are you passionate about making a difference in the lives of individuals with disabilities? Are you looking for an exciting opportunity to lead and shape educational programs? If so, Easterseals New Y...
  • 22 Days Ago

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0 Client Services Director jobs found in Danbury, CT area

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Patient Access Representative (3pm-11:30, Emergency Room Admitting)
  • Madison Approach
  • Poughkeepsie, NY
  • Job Description Job Description #ZR Are you looking for an exciting opportunity to join a renowned regional healthcare p...
  • 3/29/2024 12:00:00 AM

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Customer Service Dispatcher Representative
  • Lee A Archer Jr Red Tail Youth Fly
  • New Windsor, NY
  • Job Description Job Description By using Flight Schedule Pro, creates student and instructor flight training schedules i...
  • 3/29/2024 12:00:00 AM

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Environmental Service Associate-Per Diem
  • Yale New Haven Health
  • Bridgeport, CT
  • Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mi...
  • 3/28/2024 12:00:00 AM

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Director of Client Services
  • StevenDouglas
  • Fairfield, CT
  • The Private Wealth Management Group at StevenDouglas is representing a leading multibillion dollar RIA, seeking to add a...
  • 3/27/2024 12:00:00 AM

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DriverCustomer Service aka Director of Fun
  • Kona Ice
  • Stamford, CT
  • Description NOW HIRING FOR 2024 SEASON! GREAT FOR COLLEGE STUDENTS, TEACHERS, ETC! SEASON STARTS IN APRILMAYAPPLY NOW TO...
  • 3/27/2024 12:00:00 AM

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Patient Access Representative - Front Desk
  • Fair Haven Community Health Center
  • New Haven, CT
  • **Fair Haven Community Health Care** **Patient Access Representative - Front Desk** **New Haven, CT - Full Time** Fair H...
  • 3/27/2024 12:00:00 AM

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Customer Support Specialist - PT
  • At Home Stores LLC
  • East Northport, NY
  • Job Description @page { size: 8.27in 11.69in; margin: 0.79in } p { line-height: 115%; margin-bottom: 0.1in; background: ...
  • 3/27/2024 12:00:00 AM

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Environmental Service Associate
  • Yale New Haven Health
  • Bridgeport, CT
  • Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mi...
  • 3/25/2024 12:00:00 AM

Danbury is a city in Fairfield County, Connecticut, United States, located approximately 50 miles (80 km) northeast of New York City making it part of the New York metropolitan area. Danbury's population at the 2010 census was 80,893. Danbury is the fourth most populous city in Fairfield County, and seventh among Connecticut cities. The city is within the New York combined statistical area and Bridgeport metropolitan area. The city is named for Danbury in Essex, England. It is nicknamed the "Hat City" because for a period in the nineteenth and early twentieth centuries it was the center of the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$202,587 to $299,291
Danbury, Connecticut area prices
were up 1.7% from a year ago

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