Client Services Director jobs in Illinois
Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Client Services Director jobs
Client Services Director
- Curion
-
Deerfield, IL
FULL_TIME
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Client Services Director (Consumer & Product Research) – Deerfield, IL
At Curion, we are embarking on a period of great transformation and revenue growth while increasing efficiency and productivity. To establish ourselves as the provider of choice for consumer and product testing, we need a professional who knows the industry and can connect with clients—from consumer insight professionals to R&D technical team members in large companies. We are currently looking for a Client Services Director to be the leading force that fuels our growing client relationships. The ideal person will have proven experience establishing and expanding client relationships, delivering great research work and ensuring customer satisfaction within your accounts. You will be a proactive and curious member of our growing account management team, responsible for achieving revenue targets while engaging your team to deliver great research.
Key Responsibilities- The Director of Client Services is assigned a portfolio of clients, with the responsibility to grow the business within this portfolio. In order to drive revenue growth within the portfolio, it is expected that the Director will develop lasting, trust-based relationships with their respective clients
- Responsible for creating a plan to deliver against stated revenue targets including quarterly / monthly projections, etc.
- Propose and deliver solutions to solve problems for clients by understanding their business and research objectives and exceeding their expectations
- Act as a subject matter expert, consultant and advisor on research methodologies
- Perform prospecting activities such as cold calling, networking, and client visits in partnership with Global Strategy Director and VP
- Follow-up with clients regularly to ensure needs are being met and identify opportunities for growth
- Share Curion best practices for research, including advanced product research methods with clients and industry partners
- Work with PM’s on specific projects to ensure the quality of deliverables
- Mentor and develop junior team members by encouraging curiosity and growth, especially in the areas of new research methods, development of a strategic perspective and impactful reporting
- Illustrate the value of Curion’s products and services to create growth opportunities; conduct annual account analysis to identify trends and opportunities
- Perform prospecting activities such as online presentations, in-person networking and client visits to maintain and secure continued revenue growth amongst assigned clients
- Stay current on key industry trends and research methodologies
- Participate in brainstorming, team meetings, researching and assisting with program development for existing clients and new prospects
- Coordinate internal and external resources to ensure quality and timely delivery of projects and results
Skills and Qualifications- Experience in identification and application of consumer and product research tools and methodologies to drive product guidance and validation
- Experience in the interpretation and use of advanced statistical data, DOEs, Category Appraisals, Benchmarking, Drivers of Liking, multi-variate analysis etc.
- Ability to translate research results into actionable insights to support client objectives
- Excellent planning and project management skills
- Ability to be responsive to client requests in a high volume fast-paced environment
- Experience in managing multiple projects at various stages of completion and to support PM’s, throughout project execution
- Ability to understand client needs and the scoping of work in order to propose and negotiate fees and services
- Experience overseeing budgets and expenses
- Experience working with external vendors when necessary for qualitative and quantitative research
- Proficiency in Microsoft Office and CRM software, with aptitude to learn systems
- Willingness to travel as needed to meet with clients and prospects
- Previous work experience in insights/market research and cross-functional team leadership; supply side preferred
- Bachelor's degree in Food Science, Psychology, Market Research, Business/Marketing or related field
Curion is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.
About the companyCurion specializes in delivering impactful insights to the world's top CPG companies, helping them develop winning, repeatedly purchased products. Curion’s deep data-driven product insights, sensory expertise, and state-of-the-art consumer centers enable them to uncover responses to critical client objectives. With over five decades of experience in the product testing industry, Curion is dedicated to guiding clients with their proprietary Product Experience and Performance (PXP™) platform, connecting brands to consumers at every step. As an innovator in the industry, Curion recently developed a groundbreaking benchmarking product testing method, the Curion Score™, which has become a trusted and sought after tool within the industry. As one of the largest product and consumer insights companies in the U.S., Curion has built a reputation for excellence and trust among the world's leading consumer brands. Curion’s commitment to innovation and expertise, coupled with a passion for delivering actionable insights, makes Curion a valuable partner for companies looking to develop and launch successful products. - 3 Days Ago
Director of Client Services
- Coronis Health
-
Northbrook, IL
FULL_TIME
- Job title Director of Client ServicesReports to Vice President of Client ServicesClassification Salaried, ExemptJob purposeOversee the operations of various Clients. Work as liaison with clients, Clie...
- 6 Days Ago
Director, Client Services
- CRSP
-
Chicago, IL
FULL_TIME
- GENERAL SUMMARY: The Client Services Director’s primary responsibility is to facilitate effective bi-directional communication and the transfer of information and knowledge between CRSP and external p...
- 14 Days Ago
Director, Client Services
- Center for Research in Security Prices
-
Chicago, IL
FULL_TIME
- GENERAL SUMMARY: The Client Services Director’s primary responsibility is to facilitate effective bi-directional communication and the transfer of information and knowledge between CRSP and external p...
- 14 Days Ago
ACCOUNT MANAGER, CLIENT SERVICES
- BrightSpring Health Services
-
Chicago, IL
FULL_TIME
- ACCOUNT MANAGER, CLIENT SERVICES Job Locations US-IL-CHICAGO ID 2024-140208 Line of Business PharMerica Position Type Full-Time Pay Min USD $75,000.00/Yr. Pay Max USD $75,000.00/Yr. Our Company PharMe...
- 29 Days Ago
Client Director
- Presidio Network Solutions, LLC
-
Chicago, IL
FULL_TIME
- SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT! Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' custo...
- Just Posted
Client Services Director jobs at Popular Companies
Client Services Director
- Hawaii Estate Law and Planning
-
Honolulu, HI
- Job Description Job Description We are searching for a sharp, detail-oriented, organized, and polished professional to b...
- 4/25/2024 12:00:00 AM
Director of Client Services
- Think Traffic
-
Philadelphia, PA
- You thrive on watching teams succeedand work hard internally, every day, to make sure that they do. Working directly wit...
- 4/25/2024 12:00:00 AM
Director of Client Services
- Think Traffic
-
Philadelphia, PA
- You thrive on watching teams succeed—and work hard internally, every day, to make sure that they do. Working directly wi...
- 4/25/2024 12:00:00 AM
Director of Client Services
- Griffin Resources
-
Wakefield, MA
- The Role Griffin Resources is recruiting on behalf of an Accounting Firm located in Boston, MA. The Client Accounting an...
- 4/24/2024 12:00:00 AM
Director Of Client Services
- Pivotal Retail Group
-
Marietta, GA
- EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for e...
- 4/24/2024 12:00:00 AM
Client Services Director (US)
- Cognite
-
Boston, MA
- Hybrid within the Boston/Cambridge area. In a fast-changing world in which our clients seek to deliver life-changing med...
- 4/22/2024 12:00:00 AM
Client Services Director
- Amy Cell Talent
-
Troy, MI
- Are you a teambuilder that thrives on delighting the customer and growing revenue? Keep reading! About Us E7 Solutions i...
- 4/21/2024 12:00:00 AM
Client Services Director (US)
- Cognite
-
Boston, MA
- Hybrid within the Boston/Cambridge area. In a fast-changing world in which our clients seek to deliver life-changing med...
- 4/21/2024 12:00:00 AM
About Illinois
Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross domestic product (GDP),
the sixth largest population, and the 25th largest land area of all U.S. states. Illinois is often noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base, and is a major transportation hu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$187,390 to $276,850
Most Popular Cities in Illinois for Client Services Director Jobs
What does a Client Services Director do?
Client Services Director in Bakersfield, CA
The team is split between client facing-account teams, technical services teams who build out and QA all campaigns and then our designers who make everything look beautiful.
January 31, 2020
Client Services Director in Mcallen, TX
Based on our compensation data, the estimated salary potential for Client Services Director will increase 16 % over 5 years.
February 01, 2020
Client Services Director in Kennewick, WA
Entral Employment are delighted to be working alongside a repeat award-winning digital agency as they look to strengthen their client services team, with the appointment of a Digital Account Director.
December 11, 2019