Client Services Director jobs in Muskegon, MI

Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Client Accounting Services Supervisor
  • BRICKLEY DELONG P.C
  • Muskegon, MI FULL_TIME
  • Client Accounting Services (CAS) Supervisor


    Summary of Duties:
    The Client Accounting Services (CAS) Supervisor is responsible for the oversight and day-to-day operations of the CAS Department.  The CAS Supervisor also assists clients with their bookkeeping, basic accounting, payroll tax and payroll functions as well as sales tax.   Services performed include, but are not limited to, the preparation and/or review of payroll tax returns, the development of trial balances, completion of bank reconciliations, preparation of monthly / quarterly / annual financial statements, resolution of payroll tax notices, training & professional development of CAS staff and frequent communication with clients to resolve bookkeeping errors & technical issues.

    Essential Job Functions:
    • Demonstrates proficiency in Supervisor role as defined below.
    • Assists Account Administrators as needed in managing large, more complex engagements.
    • Recognized expertise in the area of client accounting and serve as an internal resource in this area.
    • Directs staff and ensures that assignments are completed within the budgeted time.
    • Reviews staff work for accuracy and completeness and reads the financial statements for suitability of presentation.
    • Helps resolve accounting issues as they arise.
    • Supports the training of new staff members.
    • Ability to:
      • Perform bank reconciliations
      • Develop trial balances
      • Reconcile various client accounts
      • Construct client payroll and associated tax returns and forms
      • Prepare sales tax returns
      • Prepare basic financial statements and general ledgers
      • Review financial information and distinguish between necessary and unnecessary procedures
    Supervisory Responsibilities:
    • Works with Firm Administrator and Personnel Partner to enforce the adherence to Brickley DeLongs Quality Control Document and personnel policies with CAS employees.
    • Controls office workflow to regulate and maintain a balanced workload for CAS Department with minimum overtime.
    • Assigns work to staff members and assist with its completion as needed.
    • Assists in interviewing and hiring candidates for support positions.
    • Conducts and/or ensure staff training for new employees or for changes within the CAS department / software.
    • Participates in conducting annual reviews and work with firm administration in employee discipline / discharge as needed.
    • Stays abreast of new software/updates in payroll/bookkeeping and recommend improvements to existing systems when appropriate.
    • Prepares client engagements for accounting and payroll tax services on a monthly, quarterly and/or annual basis.
    • Facilitates the collection of year end client documents such as Fringe Benefits and 1099 vendor information to compute and prepare the applicable taxes and returns.
    • Manages the electronic filing of client returns including: 941s, 940s, UIA 1028s, W-2s, 1095s and 1099s
    Minimum Requirements: 
    • Knowledge of accounting principles with a minimum of three years related experience.  
    • Must possess efficient knowledge of MS Word, Excel and QuickBooks ( Desktop and Online ). 
    • QuickBooks Pro Advisor as well as Bachelor’s degree preferred.
    The following responsibilities are considered essential and will serve as key result areas for performance review:
    • Ability to comprehend various clients accounting systems and adapt work as required.
    • Develop a thorough understanding of multiple clients’ general ledger and accounting data from various software platforms as well as each client’s activities / postings.  Ability to identify and advise Account Administrators of technical and/or potential budget problems.
    • Ability to organize and plan individual jobs.
    • Ability to complete work accurately and in a timely manner.
    • Ability to effectively obtain the confidence, respect and cooperation of the client.
    • Ability to respond innovatively and constructively to client’s needs, including recognition of practice development opportunities.

    Skills and Qualifications 
    The CAS Supervisor should have the following skills and qualities:
    • Decision-making:  Make timely decisions and take appropriate action.
    • Initiative:  Anticipate events and be proactive.  
    • Delegation:  Delegate work to subordinates effectively; share necessary information; set objectives and deadlines and monitor progress.
    • Communication ability: Present information clearly both orally and in writing; listen actively.
    • Interpersonal relationships:  Get along well with peers, supervisor and subordinates.  Strong teamwork skills necessary.
    • Technical skills:  Strong proofing skills including attention to detail and ability to work with numbers.  Good accounting skills and spreadsheet skills necessary. Thorough understanding of accounting software, specifically QuickBooks Desktop & Online applications.
    • Organizational skills:  Strong organizational skills necessary.  Ability to work quickly and accurately, and under pressure.

  • 15 Days Ago

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Client Services Rep
  • TentCraft
  • Traverse, MI FULL_TIME
  • Who are we? Rooted in humility, hard work, and some fun and a little weirdness (one of our six ‘Guiding Principles’), TentCraft is a capabilities rich manufacturer with a no-shame obsession with the w...
  • 2 Days Ago

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Director of Social Services
  • Trilogy Health Services
  • Muskegon, MI FULL_TIME
  • What You Can Expect:Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Serv...
  • 1 Month Ago

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Assistant Director of Food Services
  • Harbor Terrace Senior Living
  • Muskegon, MI FULL_TIME
  • JOIN TEAM TRILOGY: Are you an experienced Chef who inspires others, has a passion for serving others and a knowledge of food service, and is dedicated to excellence in customer service? If so, we woul...
  • 11 Days Ago

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Environmental Services Director
  • Yona Solutions
  • Muskegon, MI FULL_TIME
  • Our employees are instrumental in maintaining a happy, healthy, and clean environment for the residents. We depend on our team members to be highly motivated, committed, and compassionate individuals ...
  • 16 Days Ago

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Residential Services Director
  • Grand Traverse Pavilions
  • Traverse, MI FULL_TIME
  • Company information: Our mission is to provide accessible, trusted and compassionate care that enhances quality of life for aging adults. Our Vision is to be the region’s trusted partner and recognize...
  • 2 Days Ago

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0 Client Services Director jobs found in Muskegon, MI area

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Vocational Services Manager
  • Pioneer Resources
  • Muskegon, MI
  • Job Description Job Description *THIS IS A D.O.T. SAFETY SENSITIVE POSITION AND IS SUBJECT TO A QUARTERLY RANDOM DRUG SC...
  • 4/19/2024 12:00:00 AM

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Housekeeper - Spring Lake
  • American House Senior Living Communities
  • Spring Lake, MI
  • : Housekeeper Position Summary: Under the general direction of the Housekeeping Supervisor primary responsibilities incl...
  • 4/19/2024 12:00:00 AM

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Phlebotomist
  • CSL Plasma
  • Muskegon, MI
  • Responsibilities:Mgr Center Has overall authority for center operations production goals, monitor net yields, and implem...
  • 4/18/2024 12:00:00 AM

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Therapy Program Director
  • Synchrony Health Services
  • Muskegon, MI
  • Overview: Careers close to home and your heart Since our founding in 1997, we've been making long-term care better for o...
  • 4/17/2024 12:00:00 AM

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ReStore Manager
  • Tri-Cities Area Habitat For Humanit
  • Norton Shores, MI
  • Job Description Job Description This position oversees the daily operations of the ReStore from opening to closing and t...
  • 4/16/2024 12:00:00 AM

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LPN Licensed Practical Nurse
  • Trinity Health
  • Muskegon, MI
  • Employment Type: Full timeShift: Description: RNs and LPNs Trinity Health Senior Communities (McAuley) Muskegon, MI Cont...
  • 4/16/2024 12:00:00 AM

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Dining Room Server - Spring Lake
  • American House Senior Living Communities
  • Spring Lake, MI
  • : 6:30am-2:30pm - Full Time Dining Room Server Position Summary: Under the general direction of Culinary Director and Di...
  • 4/16/2024 12:00:00 AM

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LPN Licensed Practical Nurse HWL
  • Trinity Health Corporation
  • Spring Lake, MI
  • Employment Type: Full time Shift: Description: RNs and LPNs Trinity Health Senior Communities (Heartwood Lodge) Spring L...
  • 4/15/2024 12:00:00 AM

Muskegon (/mʌˈskiːɡən/) is a city in the U.S. state of Michigan, and is the largest populated city on the eastern shores of Lake Michigan. At the 2010 census the city population was 38,401. The city is the county seat of Muskegon County. It is at the southwest corner of Muskegon Township, but is administratively autonomous. The Muskegon Metro area had a population of 172,188 in 2010. It is also part of the larger Grand Rapids-Wyoming-Muskegon-Combined Statistical Area with a population of 1,321,557....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$171,271 to $253,035
Muskegon, Michigan area prices
were up 1.3% from a year ago

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