Client Services Director jobs in Peoria, AZ

Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Client Services Manager
  • Runbeck Election Services Inc.
  • Phoenix, AZ FULL_TIME
  • Description

      

    FLSA Status: Exempt

    Salary: $45,000 - $65,000 D.O.E. Benefits

    Location: Phoenix, AZ


    About Us:

    Runbeck Election Services, Inc. has been an active participant in the growth and modernization of the electoral process over the last 50 years. From supporting a few Arizona counties to now offering tailored electoral services for over 100 counties, our trailblazing mindset has enabled us to comprehensively support democracy across the United States.

    Our 163,000 sq. ft. Phoenix, Arizona-based hub is the epicenter of our company’s expertise and innovation — where our dedicated team ensures every aspect of our technology and services is perfected. While our headquarters are based in Arizona, our team is strategically spread out across the country to actively support our election partners.


    Summary: 

    The Client Services Manager is a vital member of the team, contributing significantly to ensuring exceptional service delivery and client satisfaction. Within this role, they work alongside a team of client service representatives, collectively overseeing client accounts and striving to meet the unique needs of key clients. The Client Services Manager plays a pivotal role in maintaining strong client relationships, addressing client needs, and contributing to the overall success of the client services department.


    Responsibilities:

    • Prepare and verify orders for election materials, including envelopes, inserts, and stickers
    • Maintain up-to-date job folders, tickets, and documentation for election materials
    • Update election-related spreadsheets to track job progress
    • Process partial and/or full invoices
    • Schedule and conduct client project meetings to provide updates on job status
    • Cultivate open channels of communication internally and externally
    • Coordinate internal projects to optimize resource utilization and enhance customer satisfaction
    • Act as a liaison between clients and production, managing job specifications from inception to billing
    • Collaborate with vendors to order election products and monitor timely delivery
    • Follows all company policies and procedures 
    • Complete and demonstrate a full understanding of ongoing training concepts and applications 
    • In addition to the essential functions and responsibilities listed above, all positions are also responsible for: 
    • Emulating the Runbeck values in daily interactions with internal and external customers
    • Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures. 
    • Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments while maintaining regular and timely attendance 

    Requirements

      

    Key Requirements:

    • 3 years' experience in account management
    • 4 years' experience in vendor relations
    • 4 years' experience in print production coordination
    • 2 years' experience in USPS data mailing processes
    • 2 years' experience in data management
    • 1 years' experience in proofreading print materials
    • 1 years' experience in production quality assurance
    • Election production management experience is a plus
    • High school diploma or equivalent required
    • Excellent attention to detail and organizational skills 
    • Excellent interpersonal and customer contact skills
    • Excellent written/verbal communication skills
    • Listening effectively when others are speaking
    • Credible, responsive team-player 
    • Proficient in computer skills and aptitude; Microsoft Office preferred 
    • Demonstrates resilience in high stress situations
    • Strong collaboration skills to influence, develop, and maintain relationships with both internal and external customers
    • Must be dependable and willing to commit to long and occasional weekend hours as required
    • Ability to perform and retain various skill related tasks, training, and operations


      

    Additional Information:

    We are proud to offer a robust benefits package well-suited to our rockstar team of election heroes!

    • Unlimited PTO
    • On-site gym and private showers
    • Free coffee and snacks
    • Hybrid scheduling opportunities
    • Major Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • Basic and Voluntary Life Insurance 
    • Short- and Long-Term Disability Insurance
    • Accident Insurance
    • Critical Illness Insurance
    • Hospital Indemnity
    • Employee Assistance Program (EAP)
    • IDShield/Legal Shield
    • Pet Insurance
    • 401K Matching
    • Tuition Reimbursement


    Work Authorization:

    • Must be authorized to work in the US for any employer
  • 3 Days Ago

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Client Services Tech 1
  • Pace Analytical Services LLC
  • Phoenix, AZ FULL_TIME
  • Client Services Tech 1Make an impact. Build a career.At Pace®, we’re committed to continuously moving science forward; to innovate and advance sustainable practices that improve the health and safety ...
  • 15 Days Ago

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Client Services Tech 2
  • Pace Analytical Services LLC
  • Phoenix, AZ FULL_TIME
  • SUMMARY:Responsible for shipping and receiving, processing, and administration of samples, whichinvolve knowledge on intermediate to complex lab and administration policies, programs,and practices whi...
  • 1 Month Ago

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Client Services
  • Dorsey & Whitney LLP
  • Phoenix, AZ FULL_TIME
  • We are seeking a Client Services Coordinator for our Phoenix office. In this role, you will be a first point of contact for many of our clients and visitors as you provide a warm, professional welcome...
  • 9 Days Ago

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Client Director
  • AHEAD
  • Phoenix, AZ FULL_TIME
  • AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digita...
  • 23 Days Ago

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Client Services Representative
  • Candidate Experience site
  • Phoenix, AZ PART_TIME
  • This person supports Financial Professionals (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This role may cov...
  • 18 Days Ago

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0 Client Services Director jobs found in Peoria, AZ area

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Director of HVAC Sales and Service Operations
  • Gulfstream Strategic Placements
  • Phoenix, AZ
  • Job Description Job Description Title: Director of HVAC Sales and Service Operations Location: Phoenix, Arizona Overview...
  • 3/28/2024 12:00:00 AM

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Customer Account Manager
  • Chemical Strategies, Inc.
  • Phoenix, AZ
  • Join us at Chemical Strategies, Inc.! We are seeking an energetic individual to be in a full-time position that is respo...
  • 3/28/2024 12:00:00 AM

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Patient Care Coordinator (Home Care/Bilingual)
  • Emblem Home Care
  • Avondale, AZ
  • JOB DESCRIPTION Service Compliance Officer / Patient Care Coordinator Reports to: Director of Operations Work Hour: Full...
  • 3/28/2024 12:00:00 AM

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Customer Experience Analyst (Remote)
  • Axon
  • Scottsdale, AZ
  • Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most...
  • 3/28/2024 12:00:00 AM

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Patient Care Coordinator (Home Care/Bilingual)
  • Emblem Home Care
  • Mesa, AZ
  • JOB DESCRIPTION Service Compliance Officer / Patient Care Coordinator Reports to: Director of Operations Work Hour: Full...
  • 3/28/2024 12:00:00 AM

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Director of Crisis Services
  • Adecco Perm Team
  • Phoenix, AZ
  • Job Description Job Description We are currently seeking a Full time, Director of Crisis Services – Maricopa County, to ...
  • 3/27/2024 12:00:00 AM

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Account Manager (Customer Service)
  • Chemical Strategies, Inc.
  • Phoenix, AZ
  • Job Description Job Description Chemical Strategies is now hiring an Account Manager (Customer Service) for our location...
  • 3/26/2024 12:00:00 AM

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BDC Service Representative
  • Freeway Chevrolet
  • Chandler, AZ
  • Chapman Automotive has been family owned and operated since 1966 and we value the reputation we have built around our un...
  • 3/26/2024 12:00:00 AM

Peoria is located at 33°34′57″N 112°14′19″W / 33.58250°N 112.23861°W / 33.58250; -112.23861 (33.582439, −112.238548). According to the United States Census Bureau, the city has a total area of 141.7 square miles (367 km2), of which, 138.2 square miles (358 km2) of it is land and 3.5 square miles (9.1 km2) of it (2.44%) is water. Peoria has now annexed over 170 square miles (440 km2) and is in two counties Maricopa County and Yavapai County. It is technically the largest incorporated city in Yavapai County even though almost all of Peoria's current population resides on the Maricopa side. Th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$179,902 to $265,778
Peoria, Arizona area prices
were up 2.2% from a year ago

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