Client Services Director jobs in Vallejo, CA
Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Client Services Director jobs
Associate Director of Client Services (FT)
- NBRC - North.Bay Regional Center
-
Napa, CA
FULL_TIME
-
Associate Director of Client ServicesChildren and AdultsNapa/Solano CountiesCompany Overview:At North Bay Regional Center we believe that all people with developmental disabilities should have the same opportunities as are available to all other citizens. As one of the 21 nonprofit Regional Centers throughout California, we offer a comprehensive program supporting the needs of our communities, provided by driven and passionate employees who ensure that we achieve our goals daily.Who We Serve:North Bay Regional Center provides advocacy, social services, support and care coordination to children and adults diagnosed with intellectual and developmental disabilities and their families in Napa, Sonoma, and Solano counties.We partner with community-based organizations and agencies to empower our clients to thrive and live as independently as possible within the geographically, culturally, and ethnically diverse communities we serve.Diversity, Equity, and Inclusion:North Bay Regional Center (NBRC) staff, vendors, the Board of Directors, and the community have been working diligently to understand and reduce service disparities that affect the day-to-day lives of our consumers and their families, with a goal of evolving into a more culturally competent local service system that effectively promotes diversity, equity, inclusion, and belonging. We believe it is critical to our success as an agency to learn from each other and grow together.Are you passionate about providing support and caring for individuals with developmental disabilities? Are you looking for an organization where we help our clients achieve their goals and dreams? North Bay Regional Center is a nonprofit private corporation that contracts with the Department of Developmental Services to coordinate services and supports for individuals with developmental disabilities. At North Bay, we’re promoting opportunities by supporting choices for people with developmental disabilities.North Bay Regional Center serves over 10,000 people living within the geographic boundaries of Napa, Sonoma, and Solano counties. Guided by our NBRC Mission and Values to assist people with developmental disabilities to obtain the services and supports needed to live as others do in the community, NBRC has established Strategic Goals to guide our efforts in focused areas: employment, independence, community access, and family support.NBRC is committed to being a culturally and linguistically competent agency, striving to provide the services that our diverse clients and families need in their unique circumstances. We also value the contributions that our diverse staff bring to the agency.DEFINITION:Administratively responsible for case management oversight of clients over the age of 6 through adulthood, for Napa/Solano counties.NATURE OF WORK:This position will work in the Napa office, and under the general direction of the Director of Client Services, the Associate Director orients, trains, supervises, and evaluates client services staff and subordinate supervisors; assists the Director of Client Services in procedure development; evaluates service-delivery effectiveness; conducts staff meetings; communicates Department of Development Services (DDS), NBRC Board of Directors, and Management policies and procedures to staff members; ensures services are provided to clients according to all applicable laws, regulations and agency policies and procedures; coordinates regional center services with community resources; may be responsible for temporary or ongoing special projects or grants; provides case consultation when needed.EXAMPLES OF WORK:
- Supervises Case Management Supervisors and may supervise other specialized staff members as assigned. Collaborates with supervisors on performance reviews of all staff members; may approve purchases of service; conducts staff meetings; attends meetings as the regional center's primary liaison to major community organizations, including local school districts and mental health organizations, and maintains productive lines of communication with community partners; develops and implements interagency agreements; plans and schedules training for agency staff members; participates in the recruitment and selection of employees.
- Develops and provides training and information to support regional center Service Coordinators in building expertise to guide clients and families through various transitions. Builds relationships between case management teams and between NBRC offices. Works collaboratively with other Associate Directors to build consistency across procedures, practices, and training.
- Works with regional center leadership in developing innovative and efficient case management practices and procedures.
- Stays updated with, and provides guidance to, regional center employees on new and changing laws, regulations, and federal policy letters.
- Participates in regular calls and/or meetings with the Department of Developmental Services, as needed.
MINIMUM EDUCATION AND EXPERIENCE:- Completion of a master’s degree in a field which offers content related to developmental disabilities, such as social work, psychology or nursing; two years of paid experience after the degree, at least one of which is in the field of developmental services, and two years of supervisory experience in a specialty field.
SPECIAL REQUIREMENTS:- Ability to provide personal automobile transportation, or access to another form of reliable transportation, during and after working hours. Provide minimum automobile liability insurance as required by California Law.
- Flexibility in work hours is required to meet the needs of the regional center constituency.
- This position will be primarily based in the office however, remote work may also be available.
KNOWLEDGE AND ABILITIES:- Knowledge of case management philosophies and techniques; knowledge of children and adult services, social and mental health service needs of the community and available community resources; knowledge and experience with forensic systems and ability to problem solve complex situations; knowledge of factors underlying work with individuals with developmental disabilities. Ability to provide training and information to Service Coordinators which may include identifying and providing resources such as effective transition tools and innovative practices.
- This position will require providing technical assistance to supervisors, Service Coordinators, and other relevant regional center staff members regarding a variety of systems including mental health and the judicial system.
This position will require the ability to:- Interpret and apply a variety of legal requirements and policy standards.
- Analyze administrative problems and to put effective changes into practice.
- Plan and organize program activities.
- Plan, schedule and supervise the work of others and to evaluate their performance.
- Formulate the establishment of objectives designed to achieve stated goals.
- Prepare or supervise the preparation of statistical and narrative reports; and
- Establish and maintain effective working relationships with staff, clients, community representatives and others.
This position requires knowledge and effective practice of:- The developmental disabilities service structure.
- Community organization, program evaluation, and training methodologies.
- Narrative writing skills; and
- The interdisciplinary process.
Benefits:At NBRC, we offer our employees a comprehensive benefits package, including:- CalPERS Retirement Plan.
- CalPERS Medical Insurance Plans, with generous employer contributions.
- Dental Insurance, with zero cost for employee-only coverage.
- Vision Insurance, with $5/month employee cost share for employee-only coverage.
- Flexible Spending Accounts for Medical and Dependent Care.
- 100% Employer Paid Life Insurance.
- Generous vacation and sick accrual policies.
- Employee Referral Reward Program.
- 15 Paid Agency Holidays/year.
- CalPERS 457 Supplemental Retirement Plan.
Bi-lingual language differential:- For those speaking, reading, and writing other than English - $175 per month.
- For those speaking a language other than English - $125 per month.
- For those using American Sign Language - $175 per month.
Please visit our website, www.nbrc.net to learn more about North Bay Regional Center! - 16 Days Ago
Urgent care
- HealthEcareers - Client
-
Fairfield, CA
FULL_TIME
- Sutter Medical Group (SMG) is seeking a BE / BC Urgent Care Physician to join our team in Fairfield, CA. Job Qualifications : BE / BC in Family Medicine or Emergency Medicine Urgent care experience pr...
- 19 Days Ago
Client Care Coordinator
- A&A Health Services San Pablo
-
San Pablo, CA
FULL_TIME
- A&A Health Services is looking for Client Care Coordinator to join our team. We provide transitional housing and resident centered care services for clients suffering from mental health, addiction, an...
- 25 Days Ago
Director of Nursing Services RN (Registered Nurse) - San Pablo
- Rockport Healthcare Services
-
San Pablo, CA
FULL_TIME
- Position Description: Under the direction of the Administrator, the Director of Nursing Services is responsible for the administration and management of Nursing Services to residents in accordance wit...
- 1 Month Ago
Director Advancement Services
- California State University Maritime Academy
-
Vallejo, CA
FULL_TIME
- Director Advancement Services Job No: 530721 Work Type: Management (MPP) Location: Maritime Academy Working Title: Director of Advancement Services Classification Title: Administrator I Department Nam...
- 13 Days Ago
Nurse Director of Surgical Services
- Clinical Management Consultants
-
Antioch, CA
FULL_TIME
- A new opportunity located in California's Bay Area has just become available for a Director of Surgical Services! A prestigious non-profit health system in Northern California is seeking a highly qual...
- 18 Days Ago
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0 Client Services Director jobs found in Vallejo, CA area
Director of Membership Sales
- Wing & Barrel Ranch
-
Sonoma, CA
- Job Description Job Description Join a winning team! Located less than an hour from San Francisco’s Golden Gate Bridge a...
- 4/22/2024 12:00:00 AM
Client Service Representative
- Solano-Napa Pet Emergency Clinic
-
Fairfield, CA
- Description Position at Solano-Napa Pet Emergency Clinic Client Service Representative Reports To: Hospital Director Dep...
- 4/22/2024 12:00:00 AM
Sales Account Manager
- Advantage Technical
-
Fremont, CA
- Position Title: Sales Account Manager - Automotive Interiors Product LineLocation: Fremont, CASchedule: 3:2 hybrid - 3 d...
- 4/22/2024 12:00:00 AM
Director, IT Business Relationship Management (BRM)
- Abbott
-
Alameda, CA
- Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-chan...
- 4/22/2024 12:00:00 AM
Director, Client Services (Business Development)
- Century Group
-
Walnut Creek, CA
- Job Description Job Description About Us: Century Group is an award-winning recruiting and staffing firm that provides t...
- 4/21/2024 12:00:00 AM
Customer Care Representative
- Brookfield Properties
-
San Ramon, CA
- **Location** San Ramon - 12657 Alcosta Blvd, Suite 250**Business** As part of Brookfield Asset Management one of the lar...
- 4/21/2024 12:00:00 AM
Customer Service Specialist
- MarinHealth
-
San Rafael, CA
- **Customer Service Specialist** Job Number **11040 - DJTBD** Hours Per Two-Week Period **80** Shift Hours **8 Hour Shift...
- 4/21/2024 12:00:00 AM
Assistant General Manager
- iFLY World
-
Union City, CA
- ** Assistant General Manager** **Job Category****:** Operations **Requisition Number****:** ASSIS002984 Showing 1 locati...
- 4/19/2024 12:00:00 AM
About Vallejo, California
Vallejo (/vəˈleɪ(h)oʊ/ və-LAY-(h)oh; Spanish: [baˈʎexo]) is a waterfront city in Solano County, California, located in the North Bay subregion of the San Francisco Bay Area. Vallejo is geographically the closest North Bay city to the inner East Bay, so it is sometimes associated with that region. Its population was 115,942 at the 2010 census. It is the tenth most populous city in the San Francisco Bay Area, and the largest in Solano County. Vallejo sits on the northeastern shore of San Pablo Bay, 30 miles north of San Francisco, the northwestern shore of the Carquinez Strait and the southern e...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director jobs
$206,074 to $304,454
Vallejo, California area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does a Client Services Director do?
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