Client Services Representative (Banking) jobs in Augusta, GA

Position Description

Responsible for proper dissemination of information, system input, and adherence to processes which ensure quality between laboratory clients and the laboratory team. Handles all customer contact received by telephone, in writing, and in person. Troubleshoots inquiries and follows up with customers on issues that cannot be resolved immediately. Ensures Pathology Services is represented in a professional manner with the highest ethical integrity. Performs basic clerical duties such as accessioning and result reporting in the LIS, answering phones and keeping the work area clean.

Position Requirements

High School Diploma, GED or equivalent from a recognized State or Federal accrediting organization. Must be able to multitask, have skills in critical thinking and problem solving and be able to handle stressful situations. Computer skills are required to use the laboratory information system. Extensive organizational skills.

Preferred Requirements

Vocational or technical training or degree. 1 years or more of experience in CLIA accredited laboratory.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.