Client Services Representative (Banking) acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking) processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking) requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking) works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Client Services Representative (Banking) typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
ASI Hastings “The White Glove Guys! ”We have been serving San Diego since 1952, emphasizing doing what is right for our clients. We are the premier A/C Tune Up & Repair, Furnace, Plumbing and Solar Pros. We value our employees and provide a family-oriented and fun working environment where your efforts are recognized and rewarded.
We have an immediate need for a Client Services Representative.
ASI’s Representatives must possess a diverse skill set, able to multi-task, work well under pressure, and make sound judgment calls under pressure. Our clients are promised 100% Satisfaction Guaranteed, and our Call Center Representatives are accountable for ensuring this happens during every client interaction.
Work schedule:
Monday - Friday 10:00 AM - 7:00 PM, with some Saturdays
(Tuesday - Friday 10:00 AM - 7:00 PM, Saturday 8:00 AM - 4:30 PM)
DUTIES AND RESPONSIBILITIES
SKILLS/QUALIFICATIONS
EDUCATION AND EXPERIENCE
PHYSICAL DEMANDS
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We make hiring decisions based solely on qualifications, merit, and business needs at the time.
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