Client Services Representative (Banking) acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking) processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking) requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking) works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Client Services Representative (Banking) typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Description
Seasons Center Mission Statement:
Guiding Individuals and Families towards a meaningful and fulfilling life.
Why Choose Seasons?
About the Job
Seasons is a comprehensive behavioral health center offering a broad range of psychiatric and behavioral health services to communities in the Northwest Iowa region. We’re currently seeking a Client Services Representative to answer and direct incoming phone calls with excellent customer service, schedule and reschedule services throughout our multiple locations, obtain and organize information for patient charts so providers may easily access client information, and other various administrative and customer services tasks.
Salary Range
$13.00 - $16.00 per hour (Depending on years of experience, and education level)
Requirements
Questions About the Job?
For more information, please visit us as www.seasonscenter.org or contact Laura at 712-363-3172.
See a full list of benefits available to all eligible employees are available at the bottom of the careers tab at www.seasonscenter.org.
Seasons Center for Behavioral Health is an Equal Opportunity Employer. Seasons does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.