Client Services Representative (Banking) acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking) processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking) requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking) works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Client Services Representative (Banking) typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
We are looking for motivated individuals with a passion for excellent patient care and outstanding client communication. Responsibilities for this position include answering phones calls and maintaining multiple lines in a timely fashion, scheduling appointments, invoicing and collecting payments. The ability to efficiently multi-task is required. As the first point of contact of each phone call and each office visit, those in the position must maintain a professional attitude and compassionate demeanor to help ensure each client experience is exceptional.
Prior customer service experience is required. Veterinary experience is required. Salary is commensurate with experience. Benefits are offered.
Job Type: Full-time
Benefit Conditions:
Communication method(s) used:
Work Remotely
Job Type: Full-time
Salary: $12.00 - $16.50 per hour
Schedule:
COVID-19 considerations:
To keep our staff safe, you would be required to wear a mask when entering our building for an interview.
Experience:
Education:
Work Location: One location
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0 Client Services Representative (Banking) jobs found in Pittsburgh, PA area