Client Services Representative (Banking), Sr. jobs in Virginia Beach, VA
Client Services Representative (Banking), Sr. acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking), Sr. processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking), Sr. requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking), Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Client Services Representative (Banking), Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Client Services Representative (Banking), Sr. jobs
- Envolve Client Services Group LLC
-
Virginia, VA
FULL_TIME
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Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.
Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Regional Manager to oversee a portfolio located in Virginia.
Essential Duties and Responsibilities:
- Support and assist Area/Community Managers in overall management of all communities within the assigned portfolio.
- Responsible for recruiting, hiring, training, supervising, and evaluating Area Managers within assigned portfolio.
- Build strong on-site management teams and Area Managers through constant coaching and motivation.
- Achieve the highest possible net operating income (NOI) through the implementation of effective cost control, revenue maximization and delinquency management plans.
- Work with owners to identify long term property goals and objectives. Be responsive to owners’ needs, goals, and objectives.
- Identify and analyze issues within portfolio and develop and implement decisions that help the assigned communities achieve the owner’s objectives and that are consistent with Envolve policies and procedures.
- Present yearly financial budgets with the assistance of Area/Community Managers to members of the executive team and to the owners of the communities.
- Effectively disseminate all information and instructions necessary for Area Managers and the communities to perform their work.
- Monitor achievement of each property against financial objectives utilizing the review of monthly owners’ reports, quarterly inspections, and weekly operating reports. Work with Area Managers to correct unfavorable variances and improve NOI.
- Perform final review of monthly financial statements before sending to clients.
- Assist Regional VP in the due diligence, acquisition, and integration of new accounts.
- Assume other responsibilities as assigned.
Specific Responsibilities for properties that the Regional Manager has direct oversight for Include:
- Responsible for recruiting, hiring, training, supervising, and evaluating all site personnel of assigned communities. Regional Manager should interview and give final recommendation for the hiring of all site personnel of assigned communities.
- Provide mentoring to Community Managers of assigned communities.
- Responsible for direction and coordination with the Accounting Department, the delivery of accurate and timely monthly property financial statements to the clients.
- Responsible for development, implementation, and delivery of annual budgets for all assigned communities.
- Responsible for setting and enforcing spending controls for all assigned communities and reviewing all variance explanations.
- Assist in the coordination of all capital improvement programs for assigned communities.
- Direct all marketing and advertising for assigned communities maximizing rental income and increasing occupancy rates.
- Work with Community Managers and staff to respond to resident issues. Follow through to ensure issues are resolved.
- Ensure that all required reports are completed accurately and in a timely manner.
- Maintain thorough product knowledge on all assigned communities and of competition in the assigned area.
- Ensure that established policies and procedures are followed
- Regional Manager will perform quarterly inspections for properties that are under his/her direction.
- Ensure property compliance with all applicable Affordable Housing programs, including but not limited to HUD Subsidy, USDA, RD, LIHTC, HOME and other state and local programs.
- Other duties, as assigned.
Education and Work Experience Requirements:
- Seven or more years in property/real estate management required
- Four or more years in management positions required
- Property level and Corporate level experience is strongly preferred
- Bachelors Degree or comparable industry experience required
- Masters Degree (MBA) and/or Certified Property Manager Certification (CPM) preferred
- HCCP or comparable tax credit housing certification preferred
- Moderate Real Estate and Management training experience required
Benefits:
- Competitive salaries and bonuses
- Medical
- Dental
- Vision
- 401(k) plan with employer match
- Short term disability
- Long term disability
- Life/AD&D
- Paid Time Off
- 11 paid holidays
- Employee Assistance Program
- Career advancement opportunities
- Training and Development
EOE: Minorities/Females/Disabled/VeteransBackground Screening and Drug Test Required
Experience
Required- 4 year(s): Management experience
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
- 20 Days Ago
- TEKsystems
-
Salisbury, MD
FULL_TIME
- Description:Contribute to the resolution of sensitive customer inquiries and complaints telephonically. Partner with management and other internal partners to resolve issues/complaints. Determine appr...
- 9 Days Ago
- One Hour Heating & Air Conditioning
-
Virginia, VA
FULL_TIME
- DescriptionPosition Overview: We are looking for an experience Client Care Representative who builds connection with customers, find solutions, and help people find what they're looking for. Especiall...
- 18 Days Ago
- OED Solutions
-
Virginia, VA
FULL_TIME
- We are currently seeking a motivated and customer-focused individual to join our team as a Client Service Representative. In this role, you will be responsible for providing outstanding service to our...
- 10 Days Ago
- VCA
-
Berlin, MD
FULL_TIME
- Description As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR combines custom...
- 1 Month Ago
- VCA Animal Hospitals
-
Berlin, MD
FULL_TIME
- VCA Delmarva Animal Hospital is seeking an experienced Client Service Representative to join our AAHA-accredited, 4-doctor practice in historic Berlin, Maryland—located just minutes from the resorts o...
- 1 Month Ago
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0 Client Services Representative (Banking), Sr. jobs found in Virginia Beach, VA area
- Disabled Veteran Solutions
-
Virginia Beach, VA
- Disabled Veteran Solutions (DVS) is seeking top talent for our Customer Advocate Role in our Customer Service Division. ...
- 4/23/2024 12:00:00 AM
- VSA Resorts
-
Virginia Beach, VA
- **Suite Attendant (FT)** **Department:** Housekeeping **Location:** Virginia Beach, VA **Job Summary:** The Suite Attend...
- 4/23/2024 12:00:00 AM
- Qonten
-
Virginia Beach, VA
- **Customer Service Representative- Remote in VA** - | Tue, 30 Nov 2021 21:31:56 GMT Responsible for all areas of custome...
- 4/23/2024 12:00:00 AM
- Hampton Roads Transit
-
Norfolk, VA
- ** Hampton Roads Transit** ** Customer Service Operations Liaison (Internal Employees Only)** Norfolk, VA 23504 **HRT Em...
- 4/22/2024 12:00:00 AM
- Parking Management Company
-
Virginia Beach, VA
- Job Details Job Location Virginia Beach VA - Virginia Beach, VA Position Type Full Time / Part Time Education Level None...
- 4/22/2024 12:00:00 AM
- Rotech Healthcare Inc.
-
Virginia Beach, VA
- OVERVIEW: Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound car...
- 4/22/2024 12:00:00 AM
- California Closets
-
Virginia Beach, VA
- Job Description Job Description For more than four decades California Closets has built a reputation of delivering unpar...
- 4/21/2024 12:00:00 AM
- Best Buy
-
Virginia Beach, VA
- **Retail Supervisor - Job Details** **Retail Supervisor** Share Job **Overview** Full Time Individual Contributor Store ...
- 4/20/2024 12:00:00 AM
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