Client Success Representative jobs in the United States
The Client Success Representative resolves client issues, researches problems, and makes recommendations for potential product enhancements or modifications. Maintains and increases sales by cultivating client relationships and meeting their operational needs. Being a Client Success Representative may assist in the preparation of sales forecasts, quotes or negotiations. Explores various marketing channels to improve sales performance. In addition, Client Success Representative requires a high school diploma or its equivalent. Typically reports to a manager. Being a Client Success Representative works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Client Success Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Client Success Representative jobs
- Client Success - the Association Careers
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Durham, NC
FULL_TIME
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About the Role
Support specific, high value customers as they transition from sales prospects to active users of Association products. You will create and ensure customer loyalty by building close, long-term client relationships and helping the client discover the positive impact of the relationship with the Association.
You Will:
- Provide client communications support, such as coordinating file transfers and form uploads, sending requested product information or sales literature, and other requests.
- Provide first level tech support for log-in issues, username and password requests, browser issues, course loading problems, or reporting issues.
- Anticipate and quickly resolve or escalate product fulfillment issues to ensure delivery and high client satisfaction.
- Experience providing detailed troubleshooting and resolutions to user's delivery of all client deliverables and a high customer satisfaction level.
- Onboard new clients and develop a strategy for each account to promote loyalty and renewal business.
- Ensure complete and correct entry of client and opportunity information within CRM (Salesforce). Enter and process orders on the same day they are received.
- Provide regular reporting to Sales or Sales Operations Leadership.
- Create and send client invoices promptly, including providing vendor and company information to clients.
You Have:
- Minimum 3 years of related experience in client success, customer support or sales
- Prior experience working with Learning Management System.
- Prior experience working with Salesforce.
- Knowledge of adult education principles
How We Support You:
We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.
We offer benefit options in and out of the workplace, including healthcare, retirement, paid time-off, parental leave, and an employee assistance program. We provide resources that support your mental health and evolve our offerings to meet your needs. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family, and your lifestyle.
We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.
About Us:
At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.
Learn more about The Association on LinkedIn and our Career Site.
#LI-Remote #GreatPlacetoWork
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
This role is not intended to be based and/or filled in NYC and therefore the salary is not published. If you are an NYC resident and wish to be considered for this opportunity, please reach out to the recruiter listed on the posting and they will be happy to provide you any further information. Additionally, we are not presently able to hire in California.
Additional Information - 1 Month Ago
- CAPSTAN
-
Dresher, PA
FULL_TIME
- Are you passionate about ensuring client satisfaction and building strong relationships?Do you thrive in a fast-paced, client-focused environment where clear and warm communication is paramount?If you...
- 15 Days Ago
- Understory, Inc.
-
Madison, WI
FULL_TIME
- Have you consistently bridged the gap between businesses and their clients, creating lasting relationships and ensuring unparalleled service delivery? Do you thrive in fast-paced, client-centric envir...
- 19 Days Ago
- Heritage Tile LLC
-
Oak Park, IL
FULL_TIME
- Heritage Tile seeks a Client Success Representative to join our Operations team in Oak Park, IL Join a team of dedicated and enthusiastic professionals making a difference by creating beautiful spaces...
- 21 Days Ago
- Grant Cardone Enterprises
-
Aventura, FL
FULL_TIME
- About the Company: Built by the number-one business expert in the world, Cardone Training Technologies has become one of the most trusted names in the business coaching, training and consulting indust...
- 21 Days Ago
- Pompa Program
-
Los Angeles, CA
CONTRACTOR
- About Us Are you ready to join a highly motivated and rapidly growing team that is passionate about helping people with their health? Look no further than Pompa Program! Headquartered in Park City, UT...
- 21 Days Ago
Client Success Representative jobs at Popular Companies
- Brundo Law, APC
-
Columbus, OH
- Are you a Workers' Compensation Attorney, looking for a career that grants you control over your work-life balance, work...
- 4/24/2024 12:00:00 AM
- Brundo Law, APC
-
Columbus, OH
- Are you a Workers' Compensation Senior Attorney, looking for attractive pay with control of your work-life balance and l...
- 4/24/2024 12:00:00 AM
- Hill & Smith Inc.
-
Columbus, OH
- **Customer Service Rep** 2740 Airport Dr, Columbus, OH 43219, USA Req #289 Wednesday, February 9, 2022 Hill & Smith Inc....
- 4/24/2024 12:00:00 AM
- Global Elite
-
Columbus, OH
- Are you ready to break free from the conventional 9-to-5 and design a life that truly reflects your ambitions? Here's yo...
- 4/24/2024 12:00:00 AM
- Jobs for Humanity
-
Columbus, OH
- Company Description Jobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem...
- 4/24/2024 12:00:00 AM
- Lochmueller Group
-
Columbus, OH
- We are looking for an experienced and entrepreneurial Senior Roadway Engineer to join our firm in Columbus, Ohio. In thi...
- 4/22/2024 12:00:00 AM
- Dennis Group Construction & Site Safety
-
Columbus, OH
- About the Job We are seeking talented individuals to assist in the development, management, and implementation of a Heal...
- 4/21/2024 12:00:00 AM
- Brundo Law Apc
-
Columbus, OH
- Are you a Workers' Compensation Senior Attorney, looking for attractive pay with control of your work-life balance and l...
- 4/21/2024 12:00:00 AM