Client Technologies Manager improves desktop hardware and software processes and supports critical business strategies by managing the development, installation, vendor selection, maintenance and repair of desktop equipment. Leads multiple projects and oversees technical staff to ensure that client specifications are met. Being a Client Technologies Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Client Technologies Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Client Technologies Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Job Summary :
Manages daily operations for all back office clinical and related business functions for a department within a medical clinic and, as assigned, may also manage other regional initiatives.
The Medical Department Manager is responsible for assigned department clinical teams and services, working closely with providers and managers to assure the implementation of regionally consistent practices, processes, and protocols to achieve excellence in quality of care, service, access, resource utilization, employee / physician satisfaction and workplace safety.
The Medical Department Manager is the first level of ambulatory medical clinic management, reporting directly to the Medical Clinic Director and indirectly to the Senior Administrator.
The Medical Department Manager is distinguished by responsibility for back office clinical and business functions within a clinic, including direct front-line staff supervision, department budget, quality assurance, affordability and patient engagement responsibilities.
Partners with Dental Office Managers for facilities and safety-related issues for medical / dental integrated clinics.
Essential Responsibilities :
ensuring service level agreements are met; and analyzing and reporting on successes against metrics.
fostering open dialogue amongst team members; executing performance management guidelines and expectations; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement.
removing obstacles that impact performance; and guiding performance and developing contingency plans accordingly.
Addresses patient complaints / concerns and researches and resolves; acts as patient advocate when necessary.
Manages programs or components of larger cross-functional projects by identifying and managing stakeholder contacts; assembling teams based on project needs and team member strengths;
developing, analyzing, and managing project plans; negotiating and managing project schedules and resource forecasts; and managing project financials and deliverables.
Actively participates on and / or leads various committees, meetings, and workgroups.
Establishes and maintains collaborative working relationships with business and industry partners, agencies, community organizations and / or education institutions;
may serve as representative on various national, regional and local committees and attend events as appropriate.
Basic Qualifications :
Experience
Minimum three (3) years of applicable leadership experience, such as lead or supervisor, or program / project management experience or related consulting experience
Education
License, Certification, Registration
N / A
Additional Requirements :
Last updated : 2024-04-05
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