Client Technologies Technician jobs in California

Client Technologies Technician maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training. Being a Client Technologies Technician may require a bachelor's degree or its equivalent. Typically reports to a supervisor. To be a Client Technologies Technician typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

V
Telecom Client Technician
  • ViaPath Technologies
  • Fresno, CA FULL_TIME
  • Overview

    ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory. 

    Responsibilities

    • Serve as a positive Ambassador representative for ViaPath when meeting with customers and clients – clearly demonstrating “Service Excellence”
    • Responsible for overall service of ViaPath products at assigned customer sites and willing to assist the customer at all times
    • Prioritizing and planning of assigned service calls
    • Communicating updates associated with assigned service calls
    • Escalating problems when appropriate
    • Interacting in a professional manner with customers to foster positive relationships
    • Point of contact for FACILITY staff for any issues regarding customer account
    • Replacing telephony hardware and network components, basic maintenance practices
    • Pulling cable, mounting network devices, installing telephony hardware
    • Administer kiosk service and collections, clearing bill/paper jams, and deposit monies at assigned financial institutions
    • Basic troubleshooting to include defining problems, collecting data, establishing facts, and drawing valid conclusions; assisting Technical Support departments with corrective action on deployed hardware and software; developing working knowledge of all operating standards, practices, and procedures
    • Wiring troubleshooting to include tracing and repairing or replacing damaged wiring and effecting repairs on 66-Blocks or Cutoff Switches
    • Handle special projects as assigned by Field Service Manager
    • Scheduled and/or unscheduled overtime work and callouts are to be expected
    • Energize and foster an effective and impactful team environment
    • Troubleshoot video visitation session issues with guidance from ViaPath Technical Support where applicable
    • Perform basic troubleshooting of tablet functionality, applications, and Wi-Fi connectivity issues where applicable
    • Return damaged or inoperable equipment in accordance with ViaPath Return Merchandise Authorization process

    Qualifications

    • High school diploma or general education degree (GED) is required.
    • Minimum of 2-4 years of related experience.
    • Experience troubleshooting, ability to define problems, collect data, establish facts, and draw valid conclusions.
    • Proficient in Windows OS, MS Office, and other software programs that may be required
    • Proficient with Telephony and Networking, inclusive of copper, CAT 5/6, and fiber optic wiring
    • Knowledge of wiring color code and fabrication of data cabling.
    • Must be able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds with assistance.
    • Must possess a valid driver’s license. The willingness and ability to travel to various customer sites daily with the potential for overnight trips
    • The work atmosphere will be relevant with access to government agencies, jail, and prison environments, with stringent security guidelines to be maintained at-all-times
    • Ability and willingness to work the scheduled and/or unscheduled overtime work assignments and after-hours callouts.

    ViaPath, an innovation leader in correctional technology, education solutions that assist in rehabilitating inmates, and payment services solutions for government.  ViaPath leads the fields of correctional technology, education, and government payment services with visionary solutions and customized products that integrate seamlessly to deliver security, financial value, and operational efficiencies while aiding inmate rehabilitation and reducing recidivism rates. 

     

    ViaPath is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, pregnancy or pregnancy-related condition, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

  • 20 Days Ago

A
Client Systems Technician (Western Range)
  • Axom Technologies
  • Force, CA FULL_TIME
  • Client Systems Technician (Western Range) Job Locations US-CA-Vandenberg AFB ID 2024-9217 # of Openings 0 Category IT Support Clearance TS/SCI Overview Full Spectrum Operations, a joint venture betwee...
  • 12 Days Ago

A
Senior Client Systems Technician - Lead (Western Range)
  • Axom Technologies
  • Force, CA FULL_TIME
  • Senior Client Systems Technician - Lead (Western Range) Job Locations US-CA-Vandenberg AFB ID 2024-9293 # of Openings 1 Category IT Support Clearance TS/SCI Overview American Communications Solutions ...
  • Just Posted

A
Jr. Client Systems Technician (Western Range)
  • Axom Technologies
  • Force, CA FULL_TIME
  • Jr. Client Systems Technician (Western Range) Job Locations US-CA-Vandenberg AFB ID 2024-9286 # of Openings 1 Category IT Support Clearance Tier 3 - Secret/ADP II Overview American Communications Solu...
  • 3 Days Ago

A
Senior Client Systems Technician (Western Range)
  • Axom Technologies
  • Force, CA FULL_TIME
  • Senior Client Systems Technician (Western Range) Job Locations US-CA-Vandenberg AFB ID 2024-9289 # of Openings 1 Category IT Support Clearance Tier 3 - Secret/ADP II Overview American Communications S...
  • 3 Days Ago

C
Instructional Technologies Technician
  • California State University, Monterey Bay
  • Seaside, CA FULL_TIME
  • Instructional Technologies Technician Job no: 517681 Work type: Staff Location: Monterey Bay Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Tec...
  • 23 Days Ago

F
Tech Expert - Friction Clutch
  • Ford
  • Dearborn, MI
  • Job Description We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves an...
  • 3/27/2024 12:00:00 AM

F
Display Application Technical Expert
  • Ford
  • Dearborn, MI
  • Job Description We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves an...
  • 3/27/2024 12:00:00 AM

F
Switch Team Technical Expert
  • Ford
  • Dearborn, MI
  • Job Description We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves an...
  • 3/27/2024 12:00:00 AM

F
ADAS Hardware Components Technical Expert
  • Ford
  • Dearborn, MI
  • Job Description In this position... We are the movers of the world and the makers of the future. We get up every day, ro...
  • 3/27/2024 12:00:00 AM

K
Technical Expert
  • Kelly Science, Engineering, Technology & Telecom
  • Hauppauge, NY
  • Quality / Reliability Engineer -- Hauppauge, NY - 6 to 12 Month Contract Assignment No C2C or Sponsorship available at t...
  • 3/25/2024 12:00:00 AM

A
Manufacturing Technical Expert (Stamping)
  • American Honda Motor Co Inc
  • Marysville, OH
  • At Honda, The Power of Dreams drives us to create intelligent products that enhance mobility and increase the joy in peo...
  • 3/25/2024 12:00:00 AM

T
System Integration Technical Expert
  • Traxen
  • Plymouth, MI
  • We are a Plymouth, Michigan based startup, developing cutting-edge technologies for Driver Assistance and Automated Driv...
  • 3/25/2024 12:00:00 AM

G
Billing Technical Expert
  • Grow Therapy
  • New York, NY
  • About us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patien...
  • 3/24/2024 12:00:00 AM

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Technologies Technician jobs
$67,493 to $92,190

Client Technologies Technician in High Point, NC
My client in Pretoria is looking for a suitably qualified Desktop Support Technician to join their dynamic team.
December 30, 2019