Client Technologies Technician jobs in North Carolina
Client Technologies Technician maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training. Being a Client Technologies Technician may require a bachelor's degree or its equivalent. Typically reports to a supervisor. To be a Client Technologies Technician typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Recently Added Client Technologies Technician jobs
- Client Success - the Association Careers
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Durham, NC
FULL_TIME
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About the Role
Support specific, high value customers as they transition from sales prospects to active users of Association products. You will create and ensure customer loyalty by building close, long-term client relationships and helping the client discover the positive impact of the relationship with the Association.
You Will:
- Provide client communications support, such as coordinating file transfers and form uploads, sending requested product information or sales literature, and other requests.
- Provide first level tech support for log-in issues, username and password requests, browser issues, course loading problems, or reporting issues.
- Anticipate and quickly resolve or escalate product fulfillment issues to ensure delivery and high client satisfaction.
- Experience providing detailed troubleshooting and resolutions to user's delivery of all client deliverables and a high customer satisfaction level.
- Onboard new clients and develop a strategy for each account to promote loyalty and renewal business.
- Ensure complete and correct entry of client and opportunity information within CRM (Salesforce). Enter and process orders on the same day they are received.
- Provide regular reporting to Sales or Sales Operations Leadership.
- Create and send client invoices promptly, including providing vendor and company information to clients.
You Have:
- Minimum 3 years of related experience in client success, customer support or sales
- Prior experience working with Learning Management System.
- Prior experience working with Salesforce.
- Knowledge of adult education principles
How We Support You:
We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.
We offer benefit options in and out of the workplace, including healthcare, retirement, paid time-off, parental leave, and an employee assistance program. We provide resources that support your mental health and evolve our offerings to meet your needs. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family, and your lifestyle.
We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.
About Us:
At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.
Learn more about The Association on LinkedIn and our Career Site.
#LI-Remote #GreatPlacetoWork
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
This role is not intended to be based and/or filled in NYC and therefore the salary is not published. If you are an NYC resident and wish to be considered for this opportunity, please reach out to the recruiter listed on the posting and they will be happy to provide you any further information. Additionally, we are not presently able to hire in California.
Additional Information - 1 Month Ago
- Plaxonic Technologies
-
Sanford, NC
FULL_TIME
- The Maintenance Technician safely operates and performs a variety of maintenance activities including corrective maintenance (CM), preventative maintenance (PM), and predictive maintenance (PdM) for v...
- 16 Days Ago
- Exela Technologies
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Charlotte, NC
FULL_TIME
- POSITION SUMMARY:Responsible for all maintenance of production equipment to ensure optimum up-time and maximum efficiency. DUTIES AND RESPONSIBILITIES:Perform all preventive maintenance and repairs to...
- 4 Days Ago
- Exela Technologies
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Charlotte, NC
FULL_TIME
- POSITION SUMMARY:Responsible for all maintenance of production equipment to ensure optimum up-time and maximum efficiency. DUTIES AND RESPONSIBILITIES:Perform all preventive maintenance and repairs to...
- 4 Days Ago
- PipeView Technologies
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Carolina, NC
FULL_TIME
- Essential Duties and Responsibilities: Time management; to include clocking in and out of jobs as well as personal time. Provide safe and professional operation of a CCTV van and mobilize to each site...
- 5 Days Ago
- PipeView Technologies
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Carolina, NC
FULL_TIME
- Essential Duties and Responsibilities: Enter repairs and maintenance of vehicles and equipment into software program. Monitor issues created in software programs and resolve issues. Review pre- and po...
- 6 Days Ago
Client Technologies Technician jobs at Popular Companies
- TALENT Software Services
-
Columbia, SC
- Client Technologies Technician Job Summary: Talent Software Services is in search of a Client Technologies Technician fo...
- 4/22/2024 12:00:00 AM
- Dp Professionals (dpp)
-
Anderson, SC
- DPP is seeking a Client Technologies Technician for an opportunity in Anderson, SC. We are ONLY seeking candidates that ...
- 4/22/2024 12:00:00 AM
- Vtg
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Houston, TX
- Provides patient care under the supervision of the Emergency Department (ED) Physician. Technical skills/assessments and...
- 4/22/2024 12:00:00 AM
- Magna Services
-
Troy, MI
- Technical Expert - Computer VisionJob Number: 65543Group: Magna CorporateDivision: Mobility USAJob Type: Permanent/Regul...
- 4/22/2024 12:00:00 AM
- DP Professionals (DPP)
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Anderson, SC
- DPP is seeking a Client Technologies Technician for an opportunity in Anderson, SC. *We are ONLY seeking candidates that...
- 4/20/2024 12:00:00 AM
- Talent Software Services, Inc.
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Anderson, SC
- Windows Admin Anderson, SC (75%remote) Job Description: SCOPE OF THE PROJECT: THIS WILL BE A 3-MONTH CONTRACT WORKING AT...
- 4/19/2024 12:00:00 AM
- Traxen
-
Plymouth, MI
- We are a Plymouth, Michigan based startup, developing cutting-edge technologies for Driver Assistance and Automated Driv...
- 4/19/2024 12:00:00 AM
- ASARCO LLC
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Marana, AZ
- Technical Expert, Electrical Employee Type: Salary City: Marana State/Territory: US-AZ Positions Open: 1 Site Name: Silv...
- 4/18/2024 12:00:00 AM