Client Technologies Technician jobs in Nevada

Client Technologies Technician maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training. Being a Client Technologies Technician may require a bachelor's degree or its equivalent. Typically reports to a supervisor. To be a Client Technologies Technician typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Telecom Client Technician
  • ViaPath Technologies
  • Las Vegas, NV FULL_TIME
  • Overview

    ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory. 

    Responsibilities

    • Serve as a positive Ambassador representative for ViaPath when meeting with customers and clients – clearly demonstrating “Service Excellence”
    • Responsible for overall service of ViaPath products at assigned customer sites and willing to assist the customer at all times
    • Prioritizing and planning of assigned service calls
    • Communicating updates associated with assigned service calls
    • Escalating problems when appropriate
    • Interacting in a professional manner with customers to foster positive relationships
    • Point of contact for FACILITY staff for any issues regarding customer account
    • Replacing telephony hardware and network components, basic maintenance practices
    • Pulling cable, mounting network devices, installing telephony hardware
    • Administer kiosk service and collections, clearing bill/paper jams, and deposit monies at assigned financial institutions
    • Basic troubleshooting to include defining problems, collecting data, establishing facts, and drawing valid conclusions; assisting Technical Support departments with corrective action on deployed hardware and software; developing working knowledge of all operating standards, practices, and procedures
    • Wiring troubleshooting to include tracing and repairing or replacing damaged wiring and effecting repairs on 66-Blocks or Cutoff Switches
    • Handle special projects as assigned by Field Service Manager
    • Scheduled and/or unscheduled overtime work and callouts are to be expected
    • Energize and foster an effective and impactful team environment
    • Troubleshoot video visitation session issues with guidance from ViaPath Technical Support where applicable
    • Perform basic troubleshooting of tablet functionality, applications, and Wi-Fi connectivity issues where applicable
    • Return damaged or inoperable equipment in accordance with ViaPath Return Merchandise Authorization process

    Qualifications

    • High school diploma or general education degree (GED) is required.
    • Minimum of 2-4 years of related experience.
    • Experience troubleshooting, ability to define problems, collect data, establish facts, and draw valid conclusions.
    • Proficient in Windows OS, MS Office, and other software programs that may be required
    • Proficient with Telephony and Networking, inclusive of copper, CAT 5/6, and fiber optic wiring
    • Knowledge of wiring color code and fabrication of data cabling.
    • Must be able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds with assistance.
    • Must possess a valid driver’s license. The willingness and ability to travel to various customer sites daily with the potential for overnight trips
    • The work atmosphere will be relevant with access to government agencies, jail, and prison environments, with stringent security guidelines to be maintained at-all-times
    • Ability and willingness to work the scheduled and/or unscheduled overtime work assignments and after-hours callouts.

    ViaPath, an innovation leader in correctional technology, education solutions that assist in rehabilitating inmates, and payment services solutions for government.  ViaPath leads the fields of correctional technology, education, and government payment services with visionary solutions and customized products that integrate seamlessly to deliver security, financial value, and operational efficiencies while aiding inmate rehabilitation and reducing recidivism rates. 

     

    ViaPath is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, pregnancy or pregnancy-related condition, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

  • 22 Days Ago

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Electro-Mechanical Technician
  • Strategic HR Client Job Openings
  • Las Vegas, NV FULL_TIME
  • Job Opportunity: Electro-Mechanical Technician with WST Are you skilled at developing solutions using cutting edge technology? Do you love a fast-paced environment? Are you excited by a fast-growing c...
  • 14 Days Ago

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Client Executive (West)
  • Nexus Technologies LLC
  • Las Vegas, NV FULL_TIME
  • NexusTek is a U.S based, managed IT service provider to small and medium-sized organizations. We excel in tackling the complexities of IT, such as cloud services, cyber-security, document management, ...
  • Just Posted

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Supply Technician I - CSN Transportation Technologies
  • College of Southern Nevada
  • Las Vegas, NV FULL_TIME
  • Supply Technician I - CSN Transportation Technologies The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly...
  • 17 Days Ago

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Software Deployment and Hardware Technician
  • MKS2 Technologies
  • North Las Vegas, NV FULL_TIME
  • Software Deployment and Hardware Technician As an onsite Software Deployment and Hardware Technician on this project, you will be supporting the Department of Veterans' Affairs. You will analyze probl...
  • 5 Days Ago

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Software Deployment and Hardware Technician
  • MKS2 Technologies
  • Reno, NV FULL_TIME
  • Software Deployment and Hardware Technician As an onsite Software Deployment and Hardware Technician on this project, you will be supporting the Department of Veterans' Affairs. You will analyze probl...
  • 1 Month Ago

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Client Technologies Technician
  • TALENT Software Services
  • Are you an experienced Client Technologies Technician with a desire to excel? If so, then Talent Software Services may h...
  • 3/18/2024 12:00:00 AM

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Technical Expert - Mechanisms
  • Ford
  • Dearborn, MI
  • Job Description We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves an...
  • 3/18/2024 12:00:00 AM

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Tech Expert - Reliability and Robustness Engineer
  • Ford
  • Livonia, MI
  • Job Description We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves an...
  • 3/18/2024 12:00:00 AM

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Display Application Technical Expert
  • Ford
  • Dearborn, MI
  • Job Description We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves an...
  • 3/17/2024 12:00:00 AM

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Senior Technical Expert: Avionics Engineer
  • Honda Motors
  • Greensboro, NC
  • Senior Technical Expert: Avionics Engineer About the Opportunity: You will help shape the future technology of the Honda...
  • 3/17/2024 12:00:00 AM

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Technical Expert
  • Kelly Science, Engineering, Technology & Telecom
  • Quality / Reliability Engineer -- Hauppauge, NY - 6 to 12 Month Contract Assignment No C2C or Sponsorship available at t...
  • 3/15/2024 12:00:00 AM

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Technical Expert - Servers
  • BAE Systems
  • Annapolis Junction, MD
  • **Job Description** BAE Systems, Inc., a top-ten prime contractor to the U.S. Department of Defense, is HIRING NOW! In t...
  • 3/14/2024 12:00:00 AM

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Contamination Tech Expert - Power Unit and Transmission Systems
  • Ford
  • Dearborn, MI
  • Job Description We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves an...
  • 3/14/2024 12:00:00 AM

Nevada is almost entirely within the Basin and Range Province, and is broken up by many north-south mountain ranges. Most of these ranges have endorheic valleys between them, which belies the image portrayed by the term Great Basin. Much of the northern part of the state is within the Great Basin, a mild desert that experiences hot temperatures in the summer and cold temperatures in the winter. Occasionally, moisture from the Arizona Monsoon will cause summer thunderstorms; Pacific storms may blanket the area with snow. The state's highest recorded temperature was 125 °F (52 °C) in Laughlin (e...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Technologies Technician jobs
$61,852 to $84,484

Client Technologies Technician in High Point, NC
My client in Pretoria is looking for a suitably qualified Desktop Support Technician to join their dynamic team.
December 30, 2019