Client Technologies Technician, Sr. maintains, repairs, and troubleshoots desktop hardware and software packages. Interacts with end-users to identify current computing procedures and desktop-based LAN systems software operations and makes selection recommendations accordingly. Being a Client Technologies Technician, Sr. is responsible for writing documentation to describe product corrections. Writes manual for end-users to describe installation and operating procedures. Additionally, Client Technologies Technician, Sr. requires a bachelor's degree or its equivalent. Familiar with the field's concepts, practices, and procedures. Typically reports to a manager. To be a Client Technologies Technician, Sr. typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
Position Summary
Provide support to ensure the stable operation of customer equipment (Hardware and Software). This includes installing, repairing, and maintaining all supported products, technology, and applications. This role will interface directly with customers, other field service staff, sales staff, and various levels of management in an effort to resolve all install, configuration, and operational issues. Travel to customer sites, remote offices and other various locations will be required. This position is collectively bargained.
Pay Range: $28 - $ 48 per hour depending on current local union rates.
Responsibilities
Required Qualifications
Required Knowledge, Skills, Abilities
Working Conditions
Environment
Physical Requirements
Hazards