Clinic Operations Director (Hosp. Op.) jobs in Boulder, CO

Description

Join our amazing team at The Steadman Clinic, and be an integral part of a cutting-edge organization that is amongst the best in the world at what they do. This is an excellent opportunity in health care to explore amazing career opportunities with world-class organization in an amazing facility. Pitkin County, in Colorado is one of our nation's iconic mountain destinations, and highly desirable spot to live if you love the outdoors. This position is eligible for our excellent benefit packages and perks (including a wellness benefit you can use for your ski pass!), and strong work-life harmony.

The Clinic Director is responsible for the operations and administrative oversight of two clinic locations within The Steadman Clinic organization. Organize and coordinate office administration, operations and procedures in order to ensure organizational effectiveness, efficiency and safety. The Clinic Director is responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, and task delegation. 

• Manage daily operations at two clinics and coordinate the work activities as well as clinical and surgical schedules. Closely partnering to ensure organization needs are met with local ambulatory surgery centers. 
• Ability to accurately and efficiently use EMR (modernizing medicine), including running reports. 
• Ensure provisions of safe, high-quality patient care by the staff.
• Evaluate performance and recommends merit increases, promotions, and disciplinary actions.
• Ensure that office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
• Reviews processes and makes recommendations for improvement.
• Develops growth initiatives, and meets or exceeds operational EBITDA goals, for clinic operations and ensuring that these align with goals of the larger organization.
• Maintain office services by organizing office operations and procedures; controlling correspondence, designing filing and records management systems; reviewing and approving supply requisitions, assigning and monitoring administrative functions
• Maintain office efficiency by planning and implementing office systems, layouts, operations and equipment management in conjunction with TSC Operations
• Engage agency contacts to ensure office staff are providing high quality and efficient healthcare administrative services.
• Keep management informed by reviewing and analyzing performance reports; summarizing information and identifying trends.
• Responsible for developing standards and promoting activities that enhance operational procedures
• Ensure excellent quality, timeliness, and customer service throughout the entire patient experience
• Learn and maintain an in-depth knowledge of all facets of TSC process, policies and procedures
• Ensure consistency and continuity of services by orienting and training new clinical employees and support staff
• Manage of all the supplies, handle inventory and ordering of supplies
• Instill and facilitate company culture at clinic location
• Establishes and maintains effective relationships with patients, families, key decision-makers, facility and department staff, and collaborating physicians.
• Maintains effective relationships with partners (including local health care stakeholders) in the community and beyond. 
• Demonstrates knowledge and understanding of patient privacy rights.  
• Maintains confidentiality of all medical, financial, or other sensitive materials and information in printed, electronic or verbal form which may jeopardize the privacy of patients.
• Accesses and uses the minimum necessary patient identifiable information to perform job responsibilities and duties and only for authorized purposes.
• Maintain personal commitment to the Steadman Clinic mission and values.
• Follow policies as established in the Employee Handbook.
• Conduct staff meetings for clinic-based staff.
• Attend regular staff meetings and other required meetings.
• Performs other duties as assigned by supervising Practice Director and or Physician which may include the following bullet points.

Requirements

• Bachelor’s degree preferred in healthcare or business administration.
• Three to five years of office management experience including at least two years in a health care organization.
• Demonstrated problem solving and workflow management skills required.
• Must be energetic, quality driven and have proven ability to be productive member of a cohesive team of peers dedicated to providing optimum patient care.
• Must maintain a professional attitude towards patients and an excellent and collegial working relationship with other Steadman Clinic personnel involved in patient care and administrative management.
• Must demonstrate understanding of procedures, policies and documentation required to ensure compliance with healthcare standards of care.
• Excellent critical thinking skills, ability to work independently, and manage time effectively.
• Ability to make effective decisions by being open to different opinions.
• Ability to analyze contradictory information and solve problems effectively.
• Ability to analyze financial and other business data.
• Ability to effectively present information and respond to questions from physicians, managers, clients, and customers.
• Knowledge of payment/reimbursement systems and government/legal regulations and requirements related to health care.
• Knowledge of health care delivery trends and implications for clinical specialty and for the medical practice.
• Knowledge of planning, budgeting, human resource management, and report development. Understanding of cost analysis techniques.
• Knowledge of medical terminology.
• Skill in organizational and interpersonal communications.
• Skill in motivating others to implement their decisions, which requires strong leadership abilities using tact, diplomacy, flexibility, and communication techniques.
• Skill in using financial and information systems.
• Skill in restructuring work to make patient flow and other operational systems more efficient. 
• Knowledge of clinical policies and procedures.
• Knowledge of fiscal management and human resource management policies and practices.
• Knowledge of office management techniques and practices.

Skills:

- Skill in planning, organizing, delegating, and supervising and time management.

- Skill in verbal and written communication.

- Skill in establishing, defining, assigning, monitoring, and evaluating outcomes of assigned tasks and goals.

Abilities:

- Ability to clearly communicate and apply policies and principles to solve everyday problems and deal with a complexity of situations.

- Ability to plan, exercise initiative, problem solve, make decisions.

- Ability to read, interpret, and apply clinic policies and procedures.

- Ability to identify problems and recommend solutions.

- Ability to establish priorities and coordinate work activities

Benefits

• Health Insurance (medical, dental, vision)
• Company 401k Contribution
• Paid Time Off
• Sick Time
• FAMLI Leave
• Paid Holidays
• Life Insurance
• Short and Long Term Disability Insurance; AD&D; Hospital Indemnity
• Referral Program Incentive
• Parking Available
• Discretionary Bonus Program and Ski Pass Benefit
• And more!

We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.