Clinic Operations Director (Hosp. Op.) directs and administers day-to-day operations of a hospital's outpatient or specialty clinic. Ensures economical and efficient performance under guidance of hospital's goals, objectives, and clinical operating budget. Being a Clinic Operations Director (Hosp. Op.) coordinates with management, medical teams and community to create policies and procedures that provide high quality health care services. Typically requires a bachelor's degree. Additionally, Clinic Operations Director (Hosp. Op.) typically reports to COO. The Clinic Operations Director (Hosp. Op.) typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Clinic Operations Director (Hosp. Op.) typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
**Position**: Operations Manager
**Location**: Campbellsville, KY
**About Us**:
One Cross Community Health Center is a Federally Qualified Health Center (FQHC) dedicated to providing comprehensive, high-quality healthcare services to underserved communities. We are committed to serving all individuals, regardless of their ability to pay, and we strive to create a welcoming environment where patients and staff alike can thrive.
**Job Summary**:
We are seeking a dynamic and experienced Operations Manager to oversee the daily operations of our health center. The ideal candidate will be a strategic thinker with a passion for community health and a proven track record of effective leadership and operational excellence.
**Key Responsibilities**:
- Manage and optimize health center operations to ensure efficient and effective delivery of services.
- Oversee administrative functions, including patient registration, scheduling, billing, and reporting.
- Implement policies and procedures that enhance patient care and ensure compliance with healthcare regulations.
- Collaborate with clinical staff to coordinate patient care and improve operational workflows.
- Monitor budget and financial performance, identifying opportunities for cost savings and revenue enhancement.
- Lead quality improvement initiatives and support accreditation efforts.
- Supervise administrative staff, providing guidance, training, and performance evaluations.
- Foster a culture of continuous improvement and patient-centered care.
**Qualifications**:
- Bachelor's degree in healthcare administration, business management, or related field; Master's degree preferred.
- Minimum of 5 years of experience in healthcare operations, with at least 2 years in a leadership role.
- Knowledge of FQHC regulations and requirements.
- Strong leadership skills and the ability to motivate and manage a diverse team.
- Excellent organizational, communication, and problem-solving abilities.
- Proficiency in electronic health records (EHR) and healthcare IT systems.
**Benefits**:
- Competitive salary commensurate with experience.
- Comprehensive benefits package including health, dental, and vision insurance.
- Retirement plan with employer contribution.
- Generous paid time off and holiday schedule.
- Opportunities for professional development and career growth.
**How to Apply**:
Interested candidates should submit a cover letter and resume to kim.mckenna@onecrosshealth.com. Please include "Operations Manager Application" in the subject line of your email.
One Cross Community Health Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: Up to $81,462.00 per year
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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