Clinic Operations Director (Hosp. Op.) jobs in Monterey, CA

PRIORITY SCREENING DATE: Monday, June 05, 2023 at 11:59 pm for a guaranteed review. Application materials will be reviewed on an ongoing basis until positions are filled. Please allow up to (2) two weeks for processing of application materials. (Postmarks and faxes not accepted.) The eligible list established by this recruitment maybe used to fill current and future permanent or temporary vacancies as they arise. Exam# 23/80K25/05SS.

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  Supervises work of assigned staff; hires new staff; ensures appropriate training is provided on an ongoing basis; reviews, plans, supervises and evaluates workload of staff and makes recommendations for optimization; participates in quality assurance efforts.
• Schedules and coordinates staffing and daily operations; ensures the accuracy and administration of schedules; utilizes Electronic Medical Records (EMR) to facilitate flow of patient information, determines priorities and adjusts staffing levels to workflows; assigns and reviews work.
• Establishes jobs standards and evaluates employee performance; documents substandard performance, counsels, and motivated employees to improve performance; recommends and takes disciplinary actions; prepares mater for disciplinary actions.
• Approves vacation requests; evaluates need for overtime and makes recommendations for approval; submits timecards in an accurate and timely manner.
• Follows and ensures compliance with prescribed County and clinic policies and procedures, safety and infections control policies procedures.
• Collects, reports, and tracks cycle flow times and quality measures.
• Participates in and/or conducts special projects for assigned Manager including those affecting Bureau operations such as new procedures required by technological advances or changing need of the department.
• Directs cashiering function; monitors and reconciles production of summary documents which include trial balances, revenue balances, revenue summaries and computer billing, adhering to the county cash handling protocol.
• Recommends, drafts, and implements policies and procedures as assigned.
• Remains abreast of new developments related to Medical Assistant field of FQHC clinic operations through continuing educations; conducts in-service training as needed.

• Standard front and back-office procedures and protocols applicable to an outpatient clinic setting
• The use and applications of electronic medical records

• Principles and practices of supervision, time keeping, performance appraisal, employee training and development
• Quality, access, and fiscal standards with effective generation and usage of relevant reporting data
• Excel, Word, Outlook, Power Point, and other computer applications as needed

• Plan, organize, schedule, assign, review, evaluate and supervise the work of staff
• Appraise performance, counsel, motivate and train employees, prepare documentation and recommend and implement disciplinary measures
• Oversee and maintain patient flow and maintain quality control
• Recognize potential problems and proactively make corrections
• Prioritize similar and/or conflicting responsibilities and tasks
• Communicate effectively and professionally in writing and in person with staff and patients encountered in the course of work
• Follow oral and written instructions
• Establish and maintain a professional, warm and caring atmosphere with people from diverse social, economic and cultural backgrounds
• Establish and maintain professional cooperative working relationships with those contacted in the course of work
• Use a computer and required software programs

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  Natividad requires that all incumbents pass a pre-employment physical/medical assessment.
• Natividad will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check.
• Employees who drive on County business to carry out job related duties must possess a valid CA Driver License for the class vehicle driven and clean driving record.
• Employees must have and show their original Social Security Card and a valid CA Driver License or CA State ID prior to the first day of work.
• Incumbents may be required to work all shifts, including weekends and holidays;
• Incumbents may be required to work with potentially hazardous and infectious substances.