CLINICAL OUTCOMES MANAGER jobs in Atlanta, GA

The Clinical Outcomes Manager is a Registered Nurse with a master's degree in nursing. The competencies are clinical leadership, care environment management, and clinical outcomes management. The Clinical Outcomes Manager uses these competencies at the unit level to influence care delivery processes. The Clinical Outcomes Manager works with healthcare team members and leaders to coordinate care and manage resources with a focus on quality, patient safety, and outcomes. The Clinical Outcomes Manager partners with patients, staff and providers, as a subject matter expert, to improve outcomes and support service excellence.

Education:

Master's Degree

Experience:

Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.

Licenses and Certifications:

Georgia Registered Nurse License or Multistate Nursing License

Healthcare Provider (CPR)

Supervision:

Responsible for directing collaborating coordinating services provided by employees directly engaged in the provision of patient care to promote improved outcomes. No direct reports.

Qualifications:

Masters in nursing required. Masters in business administration or healthcare management may be considered with 5 or more years of direct nurse management experience in lieu of MSN.

Master's in nursing (MSN) or Master's of Science in Nursing (MS) from an accredited school or university.

Two years' experience in acute health care setting including involvement in direct patient care, educating staff, and problem solving or unit or organizational issues.

Ability to identify improvement in clinical operations and implement change and willingness to challenge established way of doing things in a constructive way.

Ability to lead, mentor and develop staff. Exemplifies a strong, positive attitude toward internal and external customers and continuous service excellence and improvement.

Excellent conflict resolution skills. Well-developed diplomatic, tact and listening skills.

Adept at using technology as a tool to support real-time education at the point of care.

Uses quality improvement methodologies to evaluate failures and patient safety practices. Skilled at delegation, oversight and evaluation of care given.

Experience with Core Measures, programs related to Hospital Acquired Conditions, Wound and Ostomy care, and Value Based Purchasing desired but not required.

Title CLINICAL NURSE LEADER

Department NURSING UNIT

Supervisor DIRECTOR

Statement Of Employment Philosophy

Being a part of Tanner Health System is more than a job, it is a promise we make to treat every patient with exceptional service every time they walk through our doors. Service excellence is the foundation of our organizational culture and the expectations we all set for each other, our patients, physicians and our community. All employees agree to abide by a set of service standards. These standards are the promise we make to provide the best care possible, and represent our beliefs, values and who we strive to become. We each commit to making Tanner Health System a great place for our employees to work, for patients to receive care and for physicians to practice medicine.

Functions

Area of Responsibilities

ACCOUNTABILITY: Assesses, plans, implements, and directs coordinates patient care to promote and achieve optimal outcomes and improved quality for assigned cohort of patients.

CLINICIAN AND OUTCOMES MANAGER: Performs comprehensive and ongoing assessment of patient and or caregiver needs in order to plan care to optimize outcomes. Accountable for care delivered or delegated and outcomes of care for designated cohort of patients. Plans coordinates care to improve patient satisfaction, improve staff engagement and satisfaction, decrease readmission rates, improve patient outcomes, decrease errors and near misses and be proactive in avoidance of hospital acquired conditions such as CLABSI, CAUTI, HAPI, injury from falls or other events. Utilizes appropriate quality improvement tools and metrics and evidence-based information to continually improve care and outcomes.

LEADERSHIP: Develops and implements innovative plans using knowledge, skills, and leadership to create change necessary to improve patient outcomes and quality and decrease costs of healthcare. Serves as a leader in quality improvement initiatives to maximize resources and ensure provision of patient centered, evidence-based care. Participates in the development of new or revision of current nursing policies and practices. Provides leadership in implementation and evaluation of professional standards and policies that impact patient care. Participates in Tanner Professional Practice Model.

EDUCATOR: Teaches, coaches, and mentors staff related to provision of quality care and improved outcomes. Provides directly or through delegation patient education to promote optimal outcomes. Recognizes need for and actively pursues and shares new knowledge and skills as role and need of the health care system evolve in order to effect change in health practice and outcomes.

PATIENT AND CARE TEAM ADVOCATE: Adept at ensuring that patients and caregivers are well informed and included in care planning. Creates an environment where professional growth and accountability along with interdisciplinary collaboration can flourish. Partners with Nurse Manger(s) to accomplish common goals. Participates in the Tanner Professional Practice Model.

Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline.

Required Knowledge & Skills

Education: Master's Degree

Experience: Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.

Licenses and Certifications

GEORGIA REGISTERED NURSE LICENSE OR MULTISTATE NURSING LICENSE

HEALTHCARE PROVIDER (CPR)

Supervision

Responsible for directing collaborating coordinating services provided by employees directly engaged in the provision of patient care to promote improved outcomes. No direct reports.

Qualifications

Masters in Nursing (MSN) or Masters of Science in Nursing(MS) from an accredited school or university that has a CNL program recognized by the American Colleges of Nursing preferred.Masters in Business Administration or Healthcare Management may be considered with 5 or more years' of direct nurse management experience in lieu of MSN.

Certification as a Clinical Nurse Leader preferred or must be eligible and achieve within one year of hire.

Two years' experience in acute health care setting including involvement in direct patient care, educating staff, and problem solving or unit or organizational issues.

Ability to identify improvement in clinical operations and implement change and willingness to challenge established way of doing things in a constructive way.

Ability to lead, mentor and develop staff. Exemplifies a strong, positive attitude toward internal and external customers and continuous service excellence and improvement.

Excellent conflict resolution skills. Well-developed diplomatic, tact and listening skills.

Adept at using technology as a tool to support real-time education at the point of care.

Uses quality improvement methodologies to evaluate failures and patient safety practices. Skilled at delegation, oversight and evaluation of care given.

Experience with Core Measures, programs related to Hospital Acquired Conditions, Wound and Ostomy care, and Value Based Purchasing desired but not required.

Definitions

The Clinical Nurse Leader (CNL) is a Registered Nurse with a Masters degree in Nursing from a program with a specialized CNL program. The competencies unique to CNL practice are clinical leadership, care environment management, and clinical outcomes management. The CNL uses these competencies at the unit level to influence care delivery processes. The CNL works with healthcare team members and leaders to coordinate care and manage resources with a focus on quality, patient safety, and outcomes. The CNL partners with patients, staff and providers, as a subject matter expert, to improve outcomes and support service excellence.

Position Responsibilities

Contact with Others: Frequent contacts of a significant nature involving difficult negotiations and technical matters requiring thorough knowledge of organization policies or treatment, plus an ability to understand, communicate with, and to lead, and influence others to obtain willing acceptance, consent, or action. Requires a high degree of diplomacy.

Effect of Error: Probable errors not easily detected and may adversely affect external as well as internal relationships and may result in major expenditures for equipment, materials, or procedures detrimental to the patient's welfare or the organization's interest. Work is subject to general review only and requires considerable accuracy and responsibility. Continually works with reports, records, plans, and programs of a major functional area of the organization where integrity is required to safeguard the organization's position. Duties may involve the preparation of data on which the administration bases important decisions and are highly confidential.

People Management Responsibilities

Supervisory Responsibility: Staff position which material affects the caliber of supervision throughout the organization by working closely with top management in formulating, executing, evaluating policies, and anticipating the need for adjusting policies, involving personnel, or work methods throughout the organization.

Work Environment/Physical Effort

Mental Demands: Work involves a variety of complex problems to be solved under general organization policies. Ingenuity and judgment are required to review facts, plan work, estimate costs, and deal with factors not easily evaluated, interpret results, draw conclusions, and take or recommend action. Solutions to problems often require coordination with other departments.

Working Conditions: Considerable - (About 75% of the day) Involved in exposure to dirt, odors, noise, or some work is performed with exposure to temperature/weather extremes/occupational risk and probability of coming into contact with blood borne pathogens, other potentially infectious diseases, or biomedical/bio-hazardous materials.

Working Conditions Aspects for Immunizations

Performs tasks involving contact with blood, blood-contaminated body fluids, other body fluids, or sharps (needles): Yes

Directly works with Patients less than 12 months of age: No

Physical Effort: Considerable physical effort - Lifts, carries, or handles medium weight equipment, materials, or supplies most of day. Occasional physical effort with heavy objects (over 60 lbs.). Works in reaching or strained positions frequently.

Physical Aspects

Bending: Frequent = 34% - 66% of the time

Typing: Frequent = 34% - 66% of the time

Hearing: Constant = 67% - 100% of the time.

Visual: Constant = 67% - 100% of the time.

Speaking: Constant = 67% - 100% of the time.

Standing: Frequent = 34% - 66% of the time

Walking: Frequent = 34% - 66% of the time

Lifting up to 25 lbs.: Frequent = 34% - 66% of the time

Lifting 25 to 60 lbs.: Occasional = 1% - 33% of the time

Lifting over 60 lbs.: Occasional = 1% - 33% of the time

Carrying: Occasional = 1% - 33% of the time

Climbing: Occasional = 1% - 33% of the time

Kneeling: Occasional = 1% - 33% of the time

Tasting: Not required

Smelling: Occasional = 1% - 33% of the time

Manual Dexterity - picking, pinching with fingers etc.: Frequent = 34% - 66% of the time

Feeling (Touch) - determining temperature, texture, by touching: Frequent = 34% - 66% of the time

Reaching - above shoulder: Occasional = 1% - 33% of the time

Reaching - below shoulder: Occasional = 1% - 33% of the time

Color Vision: Occasional = 1% - 33% of the time

Balancing: Frequent = 34% - 66% of the time

Crawling: Not required

Running - in response to an emergency: Occasional = 1% - 33% of the time

Handling - seizing, holding, grasping: Frequent = 34% - 66% of the time

Squatting: Occasional = 1% - 33% of the time

Driving - Utility vehicles such as golf carts, Gators, ATV, riding lawnmowers, skid steer, aerial lift: Not required

Driving - Class C vehicles: Not required

Driving - CDL class vehicles: Not required

N95 Respirator usage (PPE): Occasional = 1% - 33% of the time

Hazmat suit usage (PPE): Occasional = 1% - 33% of the time

Pushing/Pulling - up to 25 lbs.: Frequent = 34% - 66% of the time

Pushing/Pulling - 25 to 60 lbs.: Occasional = 1% - 33% of the time

Pushing/Pulling - over 60 lbs. : Occasional = 1% - 33% of the time