Clinical Quality Specialist jobs in Grand Forks, ND

Overview

RiverView Health, is a community owned, membership based non-profit organization that was formed in 1898 and continues to be the sole community hospital in Crookston, MN.

RiverView Health operates a 25 bed Critical Access Hospital, RiverView Recovery Center; a chemical dependency outpatient treatment program, RiverView Home Care and five primary care and specialty clinics in the hospitals service area.

We have a robust scholarship program for those furthering their education in a medical field, excellent benefits, and a friendly work environment. Full-time benefits include health insurance, free single vision and basic dental insurance, life insurance, long-term disability and short-term disability, and employer HSA contributions. Other benefits include employer pension matching, shift differential, incentive/premium pay, free annual biometric screening and paid volunteer time off.

RiverView is an Equal Employment Opportunity employer. 

Responsibilities

RiverView Health as a full-time (72 hours every 2 weeks) opening for a Clinical Quality Data Analyst/Patient Relations Specialist. The Clinical Quality Data Analyst abstracts, aggregates, analyzes and integrates data from multiple sources. Responsible for identifying trends and working collaboratively with multidisciplinary teams to promote data-driven decision-making. In depth knowledge of medical terminology, computer skills, as well as the ability to prioritize workload to meet deadlines. The Patient Relations Specialist serves as the main point of contact and service recovery for patients when care or outcomes do not meet expectations. Needs the ability to document clearly, the ability to solve problems and is self-motivated. Have strong flexibility and organizational skills. Salary range is $28.64 - $40.11 and starting wage is dependent on experience. 

Qualifications

Education/Certifications/Licenses

• Required: Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)
• Required: Customer Service skills
• Required: Current State of Minnesota nursing license, Health Care Informatics degree, Risk Management degree, or a Bachelor’s degree in Healthcare related field

Experience

• Required 2 years of experience in a health care related field.