Clinical Services Director - Home Care jobs in Twin Falls, ID

Harrison's Hope Hospice began serving patients in 2006 with the belief that hospice was about more than just the medical aspect of relieving pain, it was just as much about being there emotionally for patients and families. Our mission is to provide exceptional physical, emotional, social, and spiritual support, enabling patients and their loved ones to have an end-of-life experience characterized by dignity, choice and comfort.

We are privileged to provide end-of-life care and are dedicated to doing "Whatever It takes, when it matters most." We are a caring organization whose first responsibility is to do the right thing in serving our patients. We value our team, treating them fairly and with respect while holding them accountable for performing their duties and providing exceptional patient care. We are committed to a successful future for our organization and our staff, focusing on growth, innovation, and continued learning. We are committed to acting with integrity and having a positive impact on everyone with whom we come in contact.

Location: Twin Falls, ID

Work Schedule: Monday through Friday 8 am - 5 pm in office. On-call every other week including weekends.

What We offer:

• Great culture and team atmosphere
• Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Mileage reimbursement
• Tuition Reimbursement
• Employee Referral Program
• Bonus Eligible
• Hospice Certification benefit and salary increase
• Merit Increases
• Employee Discount Programs

What You'll Do:

• Ensures that care is provided in accordance with Medicare, Medicaid, Federal and state guidelines.
• Ensures that all direct care clinical staff are assigned appropriately.
• Monitors business operations to insure financial stability.
• Monitors operational progress toward accomplishing operational and strategic goals.
• Establishes and maintains effective, open channels of communication.
• Ensures adequate and appropriate staffing and staff supervision.
• Ensures complete, appropriate, and adequate staff development, including orientation, in-service, continuing education, competency testing and quality assessment performance improvement.
• Responsible for the management of the hospice program in matters of clinical operation.
• Demonstrates exceptional service to patients, families, referral sources, co-workers, and other customers. Assists team members as needed to ensure that this level of service is consistently provided.
• Active participant in receiving case referrals. Reviews available patient information related to case, including home visits, to determine hospice/home care needs. Assigns appropriate hospice personnel to case as needed. Conferences with Medical Director regarding any questions about an individual's eligibility for services.
• Ensures that Interdisciplinary Group (IDG) meetings are regularly conducted, and records maintained. Attends IDG meetings to facilitate coordination of care and discussion of interdisciplinary group involvement.

Qualifications:

• Graduate from an accredited registered nursing program. BSN preferred.
• One year hospice experience required.
• Two years healthcare management experience required.
• Must have good knowledge of hospice Medicare, Medicaid, State and Federal guidelines.
• Maintains a current CPR certification.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.

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