Collections Representative jobs in Sioux City, IA

Job Summary:
We are seeking a highly motivated and detail-oriented Collection Representative to join our team. As a Collection Representative, you will be responsible for managing internal collections for clients who are more than thirty days delinquent. The collections received are for outstanding balances on accounts for band and orchestra rentals. Your role will involve analyzing accounts, communicating with clients and other team members in bookkeeping and accounting, and ensuring that our slow-to-pay clients are able to rectify their past-due accounts. This is an excellent opportunity for individuals with experience in collections who would like flexible hours.

Duties:
- Perform account analysis to identify outstanding balances and delinquent accounts
- Contact clients via phone, email, text, or mail to collect payment on overdue accounts
- Maintain accurate and up-to-date records of all collection activities
- Resolve billing discrepancies and disputes in a professional and timely manner
- Collaborate with internal teams to address client inquiries and provide necessary documentation
- Follow established procedures and guidelines for collections, adhering to legal requirements

Skills:
- Proficiency in account analysis and collections techniques
- Excellent communication skills, both verbal and written
- Ability to learn and navigate through specific billing systems and software
- Detail-oriented with strong organizational skills
- Proficient in math calculations for accurate account reconciliation
- Ability to work independently as well as collaboratively within a team

If you are looking for a flexible position within a small, family owned business, with many opportunities for advancement and growth, we invite you to apply for this position.

Job Type: Part-time

Pay: $17.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• Employee discount
• Opportunities for advancement

Weekly day range:

• Monday to Friday

Work setting:

• Office

Ability to Relocate:

• Sioux City, IA 51106: Relocate before starting work (Required)

Work Location: In person