Collections Supervisor jobs in Colorado Springs, CO

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Collections Investigator
  • Colorado Judicial Branch
  • Cortez, CO FULL_TIME
  • Collections Investigator

    JOB CODE
    JD00841
    LOCATION
    Cortez / Montezuma County
    DEPARTMENT
    Combined Court
    SALARY RANGE
    POSTED
    14-Jan-2022
    CLOSES
    31-Jan-2022
    POSITION NUMBER
    42404
    FTE LEVEL
    1.0

    POSITION INFORMATION

    Job Code: R41350
    Full Time Salary Range: $3,902.00 - $5,403.00

    Click here for information on employee benefits.

    MISSION STATEMENT

    At the Colorado Judicial Department our mission is to provide a fair and impartial system of justice that:

    • Protects constitutional and statutory rights and liberties
    • Assures equal access
    • Provides fair, timely and constructive resolution of cases
    • Enhances public safety
    • Supervises offenders
    • Facilitates victim and community reparation

    STATEMENT OF DUTIES

    General Statement Of Duties:
    Performs the full operational level of work in administering, enforcing, and collecting on court orders or judgments entered with respect to fines, fees, restitution, or any other accounts receivable of the court, judicial district, or Judicial Department.

    Distinguishing Factors:
    This position is distinguished from the Collections Assistant position by the wider range and higher complexity of duties and independent judgment involved in carrying out assignments.

    ADDITIONAL COMMENTS

    The Collections Investigator assists defendants sentenced in criminal cases in applying for and maintaining a payment plan with the courts. The CI will conduct interviews with defendants regarding their financial status. The CI will research and attempt to locate defendants when there has been no contact or activity on accounts.

    ESSENTIAL FUNCTIONS

    Performs duties in the collections unit in a manner that maintains efficient operations and is consistent with state standards and guidelines, statutes, Chief Justice Directives, or other applicable rules and regulations.
    Interacts with judges, court administration, clerks, probation officers, and other agencies and offices to obtain or share information and coordinate collection activities.
    Attempts to collect full payment on court receivables upon assessment and minimize the duration and quantity of payment plans granted based upon each person’s unique and specific financial circumstances.
    Conducts face-to-face interviews with defendants or other parties required to pay financial assessments and investigates their eligibility for payment plans (schedules).
    Analyzes defendants’ and other parties’ financial abilities based upon written and oral information, and online or other investigative research.
    Establishes, documents, and maintains payment plans.
    Interacts with defendants and other parties (i.e., victims, attorneys, etc.) in writing, by phone or in person.
    Identifies delinquent accounts and determines and initiates appropriate procedures to resolve the delinquency.
    Executes and tracks the full range of authorized collection enforcement remedies.
    Conducts research and skip-tracing using various databases and tools to locate, investigate, and contact persons owing monies to the court.
    Effectively utilizes the services of private collection companies under contract with the Judicial Department.
    Enters, maintains, and updates case information related to collections.
    Prepares special case reports for judges or magistrates and testifies concerning case collection matters as needed.
    Researches and resolves collection account discrepancies and troubleshoots related problems in cooperation with the clerk of court, accounting, and other personnel as needed.

    Reviews bankruptcy notices related to accounts being collected, and processes them according to departmental policies and procedures.

    Compiles and maintains statistics and data on collection performance and provides related reports to supervisor, court management, and others in the court system as required.

    Participates in the development of collection related forms, policies and procedures.


    ESSENTIAL FUNCTIONS CONT.

    Attends meetings and training as required.

    Performs other duties as assigned.


    Supervisor Responsibilities:
    Responsibility for one's own work product and may provide guidance, assistance, or mentorship to less knowledgeable or experienced coworkers. This may include scheduling of work, instructing in work methods, and reviewing work products.

    MINIMUM QUALIFICATIONS

    Minimum Education:
    Three years’ experience conducting financial or collection related interviews and investigations, credit management or related experience.

    OR

    Graduation from an accredited college or university with a bachelor’s degree in the field of business administration, accounting, criminal justice, psychology, sociology or related field. Any equivalent combination of education and experience may substitute on a year-for-year basis.

    Physical Demands:
    While performing the duties of this job, the employee is regularly required to sit; use hands to perform repetitive motions, talk and hear. The employee is frequently required to walk/move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

    Work Environment:
    The noise level in the work environment is usually moderate. May handle emergency or crisis situations; is subject to many interruptions; may handle multiple calls and inquiries simultaneously; and may occasionally handle absentee replacement on short notice.

  • 15 Days Ago

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Collections Specialist
  • Colorado Community College System
  • Colorado, CO FULL_TIME
  • DescriptionPikes Peak State College is accepting applications for a Collections Specialist . Apply online atcareers.pikespeak.edu. AA/EEO
  • 15 Days Ago

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Director-Collections
  • Ent Credit Union
  • Colorado, CO FULL_TIME
  • Company DescriptionEnt Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals u...
  • 8 Days Ago

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Collections Specialist
  • Sentido Health
  • Colorado, CO FULL_TIME
  • JOB DESCRIPTIONSummary/Objective Medical Collections Specialists are responsible for all functions related to the collection of payment on patient accounts. Essential to this position is the ability t...
  • 21 Days Ago

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Collections Investigator
  • Colorado Judicial Branch
  • Colorado Springs, CO FULL_TIME
  • Collections Investigator JOB CODE JD01828 LOCATION Colorado Springs / El Paso County DEPARTMENT Combined Court SALARY RANGE POSTED 07-Oct-2022 CLOSES 21-Oct-2022 POSITION NUMBER 21413 FTE LEVEL 1.0 PO...
  • 1 Month Ago

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Medical Collections Representative
  • Mindpath Health
  • Colorado, CO FULL_TIME
  • About the Role Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communitie...
  • 7 Days Ago

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0 Collections Supervisor jobs found in Colorado Springs, CO area

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CREATIVE SERVICES DIRECTOR - KKTV
  • Gray Television
  • Colorado Springs, CO
  • About Gray Television: Gray Television is a leading media company that owns and operates high-quality stations in 113 te...
  • 4/19/2024 12:00:00 AM

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General Manager - Dolce Cheyenne Mountain Resort
  • Aimbridge Hospitality
  • Colorado Springs, CO
  • Summary: The General Manager for the Dolce Cheyenne Mountain Resort, is responsible for continually focusing on achievin...
  • 4/19/2024 12:00:00 AM

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Phlebotomist
  • Pride Health
  • Colorado Springs, CO
  • PHLEBOTOMIST II JOB DESCRIPTION Pride Health is hiring PHLEBOTOMIST II to join our client’s healthcare team in all over ...
  • 4/19/2024 12:00:00 AM

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Cyber Security Analyst
  • Base-2 Solutions, LLC
  • Colorado Springs, CO
  • Our work depends on a Cyber Security Analyst joining our team of analysts, stationed in diverse CONUS and OCONUS locatio...
  • 4/19/2024 12:00:00 AM

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Campus Coordinator I (Client Relief Shelter)
  • Springs Rescue Mission
  • Colorado Springs, CO
  • Job Type Full-time Description How would you feel at the end of the workday to know you are serving a purpose bigger tha...
  • 4/18/2024 12:00:00 AM

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Park Operations Administrator - Pikes Peak - America's Mountain
  • City of Colorado Springs, CO
  • Colorado Springs, CO
  • Salary: $71,986.30 - $86,418.13 Annually Location : Recreation and Cultural Services - City of Colorado Springs, CO Job ...
  • 4/18/2024 12:00:00 AM

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Patient Services Coordinator, Home Health
  • CenterWell Home Health
  • Pueblo, CO
  • Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsi...
  • 4/15/2024 12:00:00 AM

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RN SANE Safe Instructor Telehealth Rotating Shift
  • UCHealth
  • COLORADO SPRINGS, CO
  • Description 3 years of clinical experience in forensic nursing required. Provide Telehealth support to rural SANE progra...
  • 3/21/2024 12:00:00 AM

Colorado Springs is a home rule municipality that is the largest city by area in Colorado as well as the county seat and the most populous municipality of El Paso County, Colorado, United States. Colorado Springs is located in the east central portion of the state. It is situated on Fountain Creek and is located 60 miles (97 km) south of the Colorado State Capitol in Denver. At 6,035 feet (1,839 m) the city stands over 1 mile (1.6 km) above sea level, though some areas of the city are significantly higher and lower. Colorado Springs is situated near the base of Pikes Peak, which rises 14,115 f...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Collections Supervisor jobs
$40,789 to $52,320
Colorado Springs, Colorado area prices
were up 2.3% from a year ago

Collections Supervisor
Assists in Collections QC functions including DRF review, completing Correction Reports, performing follow-up discussions with staff as assigned, performing audits, reviewing QC records and data sheets, and assisting with QC activities as requested.
April 17, 2021
Provide adequate staffing levels for scheduled collection activities by responding to and covering call-ins during on-call shift by working with other team leaders and supervisors as needed.
April 26, 2021
Manage staff work assignments including oversight of work ques and distribution of standard department reports to ensure hospital accounts are worked.
May 02, 2021
Demonstrated ability to provide leadership and direction to staff, as well as ability to work independently and withstand pressure that may arise when dealing with the public, physician/clinic and staff.
May 21, 2021
Monitors and provides reports on the growth of the physical collection, monitoring and projecting shelving capacity fill rates.
June 02, 2021
Review recorded calls, production reports, and schedule adherence for continuous agent performance and to ensure required KPI, delinquency, and other call center metrics are met or exceeded.
June 26, 2021
Performs as loan underwriter for consumer and real estate loans within the guidelines authorized by the Board of Directors and documented in the Loan Officer Approval Matrix.
July 13, 2021
Demonstrates the ability to make sound and thorough decisions after reviewing the facts, incorporating perspectives of others, applying technical knowledge, past experience, and incorporating company policy.
July 15, 2021
Communicates directly with collection agencies, payors, government agencies and/or attorneys to resolve outstanding collections issues.
July 19, 2021
Develop and lead individual monthly performance meetings with agents to review overall productivity, scorecards, audit reviews, and evaluated calls in addition to addressing any other current performance feedback by Business Units and customer complaints.
July 20, 2021