Collections Supervisor jobs in Greensboro, NC
Recently Added Collections Supervisor jobs
Collections
- Collabera
-
Greensboro, NC
FULL_TIME
- Company DescriptionEstablished in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30 offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.Job DescriptionPosition Details: Industry BankingLocation GREENSBORO, NC 27410Job Title CollectionsDuration: 12 months12-9pm M-Th 8-5 Fri Every other Sat 8-12 with Flex day during week9am to 6pm Monday – FridayJob Description: Description:The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls. Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements. In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans. This is a position in a high volume call center environment. Collectors average 80 inbound and/or outbound calls per day using an auto dialer telephone system. Collectors also work within a structured team setting. Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers. Monthly incentive opportunities are available based on performance towards set monthly goals. Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers. Training: M-F 8-5 Classroom training for 3 weeks. OJT will be regular shift hoursMust have Customer Service assessment REQUIRED MUST HAVE SKILLS: Excellent oral and written communication skills • Strong negotiation skills • Excellent organizational skills • Ability to multi-task • Must be able to work in teams • Self-motivated and results-oriented Desired Skills:• Previous Collection experience • College degree desired, but not required• Desire to resolve customer issues a must • Home loans experience preferredAdditional InformationTo get further details or to apply for this position please contact:Mohammed Malik973-805-7556
- 1 Month Ago
Collections Manager
- ST2 ManTech Advanced Systems Intl
-
Greensboro, NC
FULL_TIME
- Secure our Nation, Ignite your Future ManTech is seeking a Collections Manager to support our Marine Corps Intelligence Activity contract on MCB Quantico This role requires an active DoD TS/SCI cleara...
- 17 Days Ago
Collections Representative
- Collabera
-
Greensboro, NC
FULL_TIME
- Company DescriptionEstablished in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar I...
- 1 Month Ago
A/R and Corporate Collections Specialist
- Saf-Gard Safety Shoe Co
-
Greensboro, NC
FULL_TIME
- Are you looking for the next step in your corporate collections and A/R career? Want to take that step within an exciting and family-oriented company? If so, Saf-Gard might be the place for you! We've...
- 17 Days Ago
Bilingual Collections Specialist
- Source Receivables Management
-
Burlington, NC
FULL_TIME
- Source Receivables Management is currently seeking Bilingual (English/Spanish) Collection Specialists to join our rapidly growing Call Center team in our Greensboro, NC office! We are looking for prof...
- 20 Days Ago
Bilingual Collections Specialist
- Source Receivables Management
-
Greensboro, NC
FULL_TIME
- Source Receivables Management is currently seeking Bilingual (English/Spanish) Collection Specialists to join our rapidly growing Call Center team in our Greensboro, NC office! We are looking for prof...
- 20 Days Ago
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0 Collections Supervisor jobs found in Greensboro, NC area
Lead Patient Service Representative
- Triad Adult and Pediatric Medicine, Inc
-
Greensboro, NC
- Job Description Job Description Position Summary: The primary purpose of this position is to greet, direct patients and ...
- 4/24/2024 12:00:00 AM
Registered Client Service Associate
- Morgan Stanley
-
Greensboro, NC
- Position Summary: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client...
- 4/24/2024 12:00:00 AM
Membership Manager
- Interior Design Society
-
High Point, NC
- Description The Membership Manager oversees membership operations and serves as the primary representative of the IDS Me...
- 4/24/2024 12:00:00 AM
Bilingual Patient Service Representative
- Triad Adult and Pediatric Medicine, Inc
-
Greensboro, NC
- Job Description Job Description Position Summary: The primary purpose of this position is to greet and direct patients a...
- 4/22/2024 12:00:00 AM
Bilingual Patient Service Representative
- Triad Adult and Pediatric Medicine, Inc
-
Greensboro, NC
- Job Description Job Description Position Summary: The primary purpose of this position is to greet and direct patients a...
- 4/22/2024 12:00:00 AM
Registered Client Service Associate
- Morgan Stanley
-
Greensboro, NC
- Position Summary: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client...
- 4/21/2024 12:00:00 AM
Patient Services Coordinator III - New Garden Medical Associates
- Novant Health
-
Greensboro, NC
- Overview: Responsible for timely and accurate recording of patient demographics, insurance information, patient charges ...
- 4/21/2024 12:00:00 AM
Customer Service Representative (REMOTE)
- Four Hands LLC
-
High Point, NC
- **Four Hands** **Customer Service Representative (REMOTE)** **Sales Operations - High Point, NC - Full Time** Four Hands...
- 4/21/2024 12:00:00 AM
About Greensboro, North Carolina
Greensboro (/ˈɡriːnzbʌroʊ/ (listen); formerly Greensborough) is a city in the U.S. state of North Carolina. It is the 3rd-most populous city in North Carolina, the 68th-most populous city in the United States, and the county seat and largest city in Guilford County and the surrounding Piedmont Triad metropolitan region. As of the 2010 census, the city population was 269,666, and in 2015 the estimated population was 285,342. Three major interstate highways (Interstate 40, Interstate 85, and Interstate 73) in the Piedmont region of central North Carolina were built to intersect at this city.
In ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Collections Supervisor jobs
$38,534 to $49,428
Greensboro, North Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Collections Supervisor do?
Collections Supervisor
Assists in Collections QC functions including DRF review, completing Correction Reports, performing follow-up discussions with staff as assigned, performing audits, reviewing QC records and data sheets, and assisting with QC activities as requested.
April 17, 2021
Provide adequate staffing levels for scheduled collection activities by responding to and covering call-ins during on-call shift by working with other team leaders and supervisors as needed.
April 26, 2021
Manage staff work assignments including oversight of work ques and distribution of standard department reports to ensure hospital accounts are worked.
May 02, 2021
Demonstrated ability to provide leadership and direction to staff, as well as ability to work independently and withstand pressure that may arise when dealing with the public, physician/clinic and staff.
May 21, 2021
Monitors and provides reports on the growth of the physical collection, monitoring and projecting shelving capacity fill rates.
June 02, 2021
Review recorded calls, production reports, and schedule adherence for continuous agent performance and to ensure required KPI, delinquency, and other call center metrics are met or exceeded.
June 26, 2021
Performs as loan underwriter for consumer and real estate loans within the guidelines authorized by the Board of Directors and documented in the Loan Officer Approval Matrix.
July 13, 2021
Demonstrates the ability to make sound and thorough decisions after reviewing the facts, incorporating perspectives of others, applying technical knowledge, past experience, and incorporating company policy.
July 15, 2021
Communicates directly with collection agencies, payors, government agencies and/or attorneys to resolve outstanding collections issues.
July 19, 2021
Develop and lead individual monthly performance meetings with agents to review overall productivity, scorecards, audit reviews, and evaluated calls in addition to addressing any other current performance feedback by Business Units and customer complaints.
July 20, 2021