Collections Supervisor jobs in Scranton, PA

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Collections Representative
  • Nesco Resource, LLC
  • Montoursville, PA FULL_TIME
  • Nesco Resource is currently hiring a  Collections Representative for a premier employer in the Montoursville, PA area. This is an  entry level position that service and contact customers who are in a delinquent account status by negotiating and collecting payments. This role also supports customers who are experiencing various account management issues including; future payments, vehicle repairs and lease assumptions. Candidate will utilize exemplary customer service skills while discussing past due payments and payment options. Must be resilient and have an ability to deal with difficult customers without feeling personally attacked.

    Functions:
    • Collect past due amounts from assigned portfolios and collection queues
    • Conduct follow up calls and maintain documentedeffort to have customers follow through with commitments
    • Verify and validate customer information
    • Collaborate with other departments and report activities based on negotiated and collection results
    Education/Qualifications:
    • High School Diploma or GED
    • Prior exposure to collection activities
    • Excellent communication skills
    • Basic computer skills with an ability to type 30 wpm
    • Strong analytical skills
    • Ability to work independently or in a team environment
    • Bilingual in Spanish a must
    Pay: $16.00 per hour

    Hours: Must be available between 8:30am to 7:00pm Monday to Friday and 9:00am to 2:00pm on Saturdays. Once trained, will work Friday and Saturday on a rotation basis.

    For immediate consideration, APPLY TODAY or contact Kayla at 570-326-1736.

    Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.






    Benefits:
    Employee Referral Program, Paid Holidays, Paid sick days, Parking , Performance bonus, Vacation/paid time off


    About the Company:
    Nesco Resource, LLC


    Companies need talent. You want job opportunities.

    That’s where we come in. We create meaningful connections between companies and candidates, and we’ve been doing it for over 65 years.
    Our national workforce solutions include contract, contract-to-hire, direct placement services, and managed services for a variety of industries.

    We employ specialized recruiters focused in Engineering, Information Technology, Accounting & Finance, Administrative & Customer Service, and Manufacturing & Distribution.

    When you need to find a job, we're your partner.



    Company Size:
    10,000 employees or more


    Industry:
    Staffing/Employment Agencies


    Founded:
    1956


    Website:
    https://nescoresource.com/


  • 20 Days Ago

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Collections Representative
  • TEKsystems
  • Montoursville, PA FULL_TIME
  • Description:• Communicate with customers for collections purposes through outbound calls, email, text, and chat.• Participate in the inbound call queue to assist customers to bring accounts current.• ...
  • 21 Days Ago

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Collections Representative
  • USCB Corporation
  • Archbald, PA FULL_TIME
  • Handle both inbound and outbound calls resolving issues of past due balances. You'll need to be able to use a computer and communicate by phone...we'll teach you everything else! Monday thru Friday 9A...
  • 5 Days Ago

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Collections - Retail Accounts
  • Aaron's
  • Scranton, PA FULL_TIME
  • This position is also eligible for incentive pay based on performance. Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary go...
  • 7 Days Ago

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A/R Collections Analyst
  • ReqRoute,Inc
  • Wilkes Barre, PA FULL_TIME
  • Job Title: A/R Collections Analyst Position Type: 11 Months Location: Wilkes Barre, PA - 18706 (Hybrid) Pay rate : $18/hr on W2 Job Description In this role, you will be responsible for active partici...
  • 9 Days Ago

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Medical Billing Collections Analyst
  • ReqRoute,Inc
  • Wilkes Barre, PA FULL_TIME
  • Job Title: Medical Billing Collections Analyst Position Type: 11 Months Location: Wilkes Barre, PA - 18706 (Hybrid) Pay rate : $18/hr on W2 Job Description In this role, you will be responsible for ac...
  • 9 Days Ago

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0 Collections Supervisor jobs found in Scranton, PA area

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Customer Experience Associate
  • Weis Markets, Inc.
  • Wilkes Barre, PA
  • Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a compa...
  • 3/29/2024 12:00:00 AM

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Patient Coordinator
  • Akumin
  • Wilkes Barre, PA
  • The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure...
  • 3/29/2024 12:00:00 AM

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Customer Experience Associate
  • Weis
  • Wilkes Barre, PA
  • Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a compa...
  • 3/29/2024 12:00:00 AM

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Customer Experience Associate
  • Weis
  • Tunkhannock, PA
  • Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a compa...
  • 3/29/2024 12:00:00 AM

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Patient Access Representative- Per Diem
  • St Luke's University Health Network
  • Stroudsburg, PA
  • St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most ...
  • 3/28/2024 12:00:00 AM

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Surgical Technologist - Full Time Positions Available - Geisinger Wyoming Valley Operating Room
  • Geisinger
  • Scranton, PA
  • Job Title: Surgical Technologist - Full Time Positions Available - Geisinger Wyoming Valley Operating Room Location: Wil...
  • 3/28/2024 12:00:00 AM

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Senior Residential Data Collector
  • Tyler Technologies
  • Scranton, PA
  • Description Responsibilities * Analyze and verify images and data of residential/agricultural properties to ensure that ...
  • 3/28/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) 12 MONTH ROSTER AMENDED
  • Department Of The Treasury
  • Scranton, PA
  • Duties WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I)DIVISION? A description of the business units can be found at: h...
  • 3/27/2024 12:00:00 AM

Scranton is the sixth-largest city in the Commonwealth of Pennsylvania. It is the county seat and largest city of Lackawanna County in Northeastern Pennsylvania's Wyoming Valley and hosts a federal court building for the United States District Court for the Middle District of Pennsylvania. With a population of 77,291, it is the largest city in the Scranton–Wilkes-Barre–Hazleton, PA Metropolitan Statistical Area, which has a population of about 570,000. The city is conventionally divided into 7 districts: North Scranton, Southside, Westside, East Scranton (Hill Section), Central City, Minooka, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Collections Supervisor jobs
$38,032 to $48,774
Scranton, Pennsylvania area prices
were up 1.5% from a year ago

Collections Supervisor
Assists in Collections QC functions including DRF review, completing Correction Reports, performing follow-up discussions with staff as assigned, performing audits, reviewing QC records and data sheets, and assisting with QC activities as requested.
April 17, 2021
Provide adequate staffing levels for scheduled collection activities by responding to and covering call-ins during on-call shift by working with other team leaders and supervisors as needed.
April 26, 2021
Manage staff work assignments including oversight of work ques and distribution of standard department reports to ensure hospital accounts are worked.
May 02, 2021
Demonstrated ability to provide leadership and direction to staff, as well as ability to work independently and withstand pressure that may arise when dealing with the public, physician/clinic and staff.
May 21, 2021
Monitors and provides reports on the growth of the physical collection, monitoring and projecting shelving capacity fill rates.
June 02, 2021
Review recorded calls, production reports, and schedule adherence for continuous agent performance and to ensure required KPI, delinquency, and other call center metrics are met or exceeded.
June 26, 2021
Performs as loan underwriter for consumer and real estate loans within the guidelines authorized by the Board of Directors and documented in the Loan Officer Approval Matrix.
July 13, 2021
Demonstrates the ability to make sound and thorough decisions after reviewing the facts, incorporating perspectives of others, applying technical knowledge, past experience, and incorporating company policy.
July 15, 2021
Communicates directly with collection agencies, payors, government agencies and/or attorneys to resolve outstanding collections issues.
July 19, 2021
Develop and lead individual monthly performance meetings with agents to review overall productivity, scorecards, audit reviews, and evaluated calls in addition to addressing any other current performance feedback by Business Units and customer complaints.
July 20, 2021