Commercial Loan Processor jobs in Wilmington, DE

Description

POSITION PURPOSE

Supports the daily processes of the Lending Department including consumer, indirect, and mortgage lending as needed. Responsible for accurately processing various types of loans. Works in compliance with relevant state and federal lending laws. Professionally assists and serves members and third party partners.

Requirements

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for the effective performance of lending support functions.

• Quality control review of loan files where a loan has recently closed at one of our indirect dealer partner locations. Checks all necessary paperwork, signatures, warranties, interest rates, collateral, etc. against the loan origination system (LOS) for accuracy.
• Ensures the accuracy and proficiency of each loan processed by making sure that each loan is properly documented, disbursed, closed, coordinated and filed within a timely manner.
• Researches discrepancies noticed in the loan paperwork and sees that a correction is made where warranted.
• Corresponds with members, dealers, and third party vendors regarding member loan applications and loan documents.
• Processes weekly loan letters to our indirect members, to include running a report, creating the letter, printing the letter, gathering the disclosures and preparing the envelopes.
• Answers Del-One staff and member inquiries on loan approvals, denials, balances, payoffs, etc.
• Handles dealer supply requests as needed.
• Updates reports relative to loan processing including indirect funded reports, ACH reports, and dealer reserve reports, etc.
• Prints and mails adverse action letters for all declined loan applications.
• Assists other Lending team members as needed or assigned.

Assumes responsibility for establishing and maintaining effective and professional business relationships with members.

• Addresses members’ requests and questions promptly and courteously.
• Informs members and dealers of Credit Union policies and services. Provides routine information for accounts.
• Maintains the Credit Union’s quality and professional reputation.

Assumes responsibility for establishing and maintaining effective coordination and communication with Lending personnel and with management.

• Assists and replaces Lending personnel as needed.
• Attends and participates in meetings as required.
• Keeps management informed of Lending activities and of any significant problems.

Assumes responsibility for related duties as required or assigned.

• Ensures that work area is clean, secure, and well maintained.
• Keeps informed regarding policy and procedure changes.
• Actively and professionally cross-sells Credit Union services.

PERFORMANCE MEASUREMENTS

• Good business relations exist with members. Problems and questions are courteously and promptly resolved. Assistance is provided as needed.
• Interviewing, documentation, and provision of Credit Union services are completed in accordance with established policies and procedures.
• Documents, records, and miscellaneous typing tasks are accurately, neatly, and promptly completed.
• Files are updated and well maintained.
• Good working relationships exist with Lending personnel and with management. Lending personnel are assisted as needed.
• The Credit Union’s professional reputation is maintained and conveyed.

QUALIFICATIONS

EDUCATION/CERTIFICATION: High school graduate or equivalent

REQUIRED KNOWLEDGE:

• General knowledge of Credit Union consumer loan products and services
• Understanding of loan interview procedures

EXPERIENCE REQUIRED: Previous experience with a full-service financial institution helpful

SKILLS/ABILITIES:

• Good organization skills and attentive to detail
• Proficient typing abilities
• Able to operate related computer applications and related business equipment
• Cooperative, able to coordinate well with others

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together

TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly

AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information

REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers

AVERAGE VISUAL ABILITIES: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery

PHYSICAL STRENGTH: Sedentary work, sitting most of the time; exerts up to 10 lbs. of force occasionally

WORKING CONDITIONS

NONE: No hazardous or significantly unpleasant conditions

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed, involved instructions and to deal with problems involving several concrete variables

MATHEMATICS ABILITY: Ability to perform basic math skills and to use decimals to compute ratios and percents, and to draw and interpret graphs

LANGUAGE ABILITY:

• Ability to use a passive vocabulary of 5-6,000 words; to read at a slow rate; define unfamiliar words in dictionaries for meaning, spelling, and pronunciation
• Ability to write compound and complex sentences, using cursive style, proper punctuation, and employ adjectives and adverbs
• Ability to communicate in complex sentences; using normal word order with present and past tenses; using a good vocabulary

INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed job descriptions are an integral part of any effective compensation system.

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.