Commercial Operations Analyst jobs in Council Bluffs, IA

Looking to kick off your IT career?

Physicians Mutual has an opportunity to join their Enterprise Technology Group as an Operations Analyst.

What will you do?

The Operations Analyst will monitor and control subsystems running under Z/OS. Ensures integrity of system by locating queued jobs. Resolves production job abends by modifying JCL or coordinates with programmers and managers to ensure the problem is resolved. Identifies looping tasks, storage violations, etc., and takes corrective action to avoid system degradation and outages. Codes Data Stage Applications. Monitors NETWORK servers connected to the mainframe to ensure continuous operation. Escalates observed and/or identified problems with the NETWORK servers on an as-needed basis. Resolves and documents Help Desk inquiries related to system, operational or hardware discrepancies. Coordinates with outside vendors to resolve hardware and software problems. Codes, tests, and maintains automation software packages to ensure accurate and efficient usage. Responsible for FTP transfers of highly sensitive data to numerous business partners. Resolves errors both internally and externally relating to the TCP/IP protocol used in the FTP and print processes.

Requirements:

• High School diploma or equivalent.
• Willing to work Monday-Friday 10pm-6am
• Strong analytical skills with strong attention to detail
• Thorough understanding of hardware & software to identify technical issues
• Strong verbal & written communication skills
• Ability to multi-task & run multiple programs, operating systems, and numerous servers.

Preferred:

• Additional college coursework in Computer Science or relevant discipline.
• 2 years of computer operator experience is desired.

About Us:

Health. Life. Retirement. The Physicians Mutual family empowers people from all walks of life to enjoy the financial security they deserve. That’s what Insurance for all of us® is about.

The Physicians Mutual family includes Physicians Mutual Insurance Company and Physicians Life Insurance Company. Physicians Mutual Insurance Company offers reliable dental and supplemental health insurance (and now, pet insurance!). Physicians Life Insurance Company provides important Medicare Supplement and life insurance coverage. The company additionally offers coverage for funeral pre-planning to help meet the growing needs of funeral home owners and the families they serve.

Since our start in 1902, our dedication to delivering on our promise has helped make us one of the nation’s leading health and life insurance providers. In fact, we are rated in the top 1% of insurance companies. We consistently maintain some of the highest financial strength ratings in the nation from independent insurance analysts, including A.M. Best Company and Weiss Ratings, ensuring we’ll be there for our policyowners and our employees far into the future.

But the achievement we’re most proud of? We have a 95% customer approval rating — a true sign of a company dedicated to embodying its vision.

TBD