Commercial Operations Analyst jobs in Danbury, CT

W
Commercial Sales & Operations Director
  • Waterworks
  • Danbury, CT FULL_TIME
  • About Waterworks
    When you see the world's most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large.

    What We Provide
    What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member's contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day. The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.

    The Commercial Sales & Operations Director is a leadership role within the Commercial & Multi Unit channel of Waterworks. This new position will collaborate with the VP of Commercial and will be a change agent and thought partner, elevating the current business model and standard operating procedures to achieve and exceed revenue targets and position the channel for growth.

    Overall responsibility includes reviewing, analyzing, creating, implementing and maintaining the sales and operational processes for the organization in order to simplify and elevate the sales experience for clients.

    Short term focus (3-6 months) will be to develop and understanding of the channel's business model and how the team works, get to know the key cross functional partners, current processes and challenge areas in order to clearly define goals and develop a strategic plan to re-engineer, streamline, and scale for growth. Integrate any new process with new company wide ERP implementation in progress.

    Long term goals (6 months and beyond) this role will travel domestically and may travel internationally working with the territory Commercial Market Managers to understand the sales and service cycle through an operations and process improvement lens.

    Partnering with the VP of Sales, this role will be instrumental in creating the business model and process for international growth.

    Other responsibilities include owning the reporting, budgets, and marketing for the channel.

    The right candidate will combine their entrepreneurial spirit and passion for maximizing processes within a luxury design sales environment that provides the Commercial channel and team the tools they need to build a successful business.
    Primary Responsibilities
    • Working closely with the VP of Commercial Sales, develops a deep understand of the channel's business model, growth strategy, and current processes.
    • Analyze, review and document current operations processes (full sales lifecycle; order to cash through distribution; through after sales) and recurring challenges for the channel.
    • Develop and implement a strategic plan to re-engineer processes in order to create efficiencies and scale for growth.
    • Integrating all strategies with new company-wide ERP system.
    • Develop and manage the channel's marketing roadmap to include participating in industry events, trade shows, CEUs, etc.
    • Establishes all reporting, metrics, and dashboards for channel aligned with company LRP alongside Finance team.
    • Participate in weekly sales and services meetings.
    • Prepare decks and participate in channel business review(s)
    • Manage channel's budget, AOP in partnership with VP of Commercial Sales and Finance team.
    • Plan and execute yearly sales meeting.
    • Work with Commercial Market Managers to understand regional business and clients through the lens of operational improvements.
    • Participate in and accelerate the sales cycle for assigned territories/projects.
    • Partners with internal contracts team to ensure complete library of contracts is updated and available at all times.
    • Ensures appropriate processes and protocol for client issue escalations are in place and being implemented.
    • May act as sales escalation point for serious client issues, working with sales team and services to satisfy client issues within company guidelines.
    • Manages inventory by with Distribution Center to ensure accuracy.
    • Develops strong relationships with other functional areas and channels.
    • Responds in a timely manner to all internal communication.
    • Other accountabilities as assigned.
    Requirements
    • Bachelor's degree and/or equivalent experience
    • 7 years inside/outside sales experience within high end luxury brand environment; Commercial, hospitality, multi-unit experience is a plus
    • Self-motivated team leader with excellent communication skills (written and verbal)
    • Nimble and able to be flexible and adjust to changing needs/direction
    • Entrepreneurial, adaptable to meet high demands of the role
    • Must be able to influence with and without direct authority across all levels of the organization
    • Ability to take charge, drive for results and make sound decisions quickly
    • Innovative and strategic thinking with the ability to transform business processes
    • Ability to inspire trust, integrity and professionalism
    • Proficient in all Microsoft Office applications including advanced excel skills and working knowledge of CRM systems
    • Plumbing/tile/Construction background/exposure a plus
    • This role requires travel, both domestic and international; up to 50%
    Our Values
    Be Authentic: Engage in real conversations. Communicate honestly with respect and professionalism.
    Raise The Bar: Share ideas to uphold our standard of excellence. Never settle for less than the best.
    Own It: Be responsible for your results. Empower yourself and others to step forward and lead.
    Partner For Perfection: Collaborate with peers and teammates to deliver superior service to our clients.
    Love What You Do & Do What You Love: Generate excitement and enthusiasm for our brand and company.

    Waterworks is committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role. Final offer amounts are determined by multiple factors including candidate's experience and expertise and may vary from the amounts listed above.

    Waterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

     

  • 24 Days Ago

M
Commercial Excellence/Sales Operations Internship
  • Mannkind Corporation
  • Danbury, CT FULL_TIME
  • Position: Commercial Excellence/Sales Operations Internship Location: Danbury, CT Job Id: 11037 # of Openings: 1 Internship Overview: Commercial Excellence / Sales Operations Intern We are seeking a d...
  • Just Posted

H
Accounting Manager
  • Helios Commercial Service Partners
  • Danbury, CT FULL_TIME
  • About the Job The Accounting Manager is a newly created position and will be responsible for enhancing the month-end close process to support Helios Operating Companies. This role will report directly...
  • 22 Days Ago

H
Account Coordinator
  • Helios Commercial Service Partners
  • Ridgefield, CT FULL_TIME
  • The Account Coordinator works to assist the greater Account Management team with the day-to-day delivery of facilities services to our clients. This role plays an integral part in managing the repairs...
  • Just Posted

P
Light Industrial - Warehouse Associate-1st shift
  • PDS Tech Commercial, Inc.
  • Milford, CT FULL_TIME
  • Principal Accountabilities The Stores Team Leader provides daily work direction as follows: 1. Physically receive parts (UPS, FedEx, LTL, etc.) 2. Logically receive/issue parts in SAP. File/maintain p...
  • 10 Days Ago

H
Accounts Payable Repair Billing Coordinator
  • Helios Commercial Service Partners
  • Ridgefield, CT FULL_TIME
  • We are seeking an Accounts Payable Repair Billing Coordinator who is bright, energetic, and well organized to work in our Finance Department. Candidate should possess excellent telephone and computer ...
  • 12 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Commercial Operations Analyst jobs found in Danbury, CT area

Danbury is a city in Fairfield County, Connecticut, United States, located approximately 50 miles (80 km) northeast of New York City making it part of the New York metropolitan area. Danbury's population at the 2010 census was 80,893. Danbury is the fourth most populous city in Fairfield County, and seventh among Connecticut cities. The city is within the New York combined statistical area and Bridgeport metropolitan area. The city is named for Danbury in Essex, England. It is nicknamed the "Hat City" because for a period in the nineteenth and early twentieth centuries it was the center of the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Commercial Operations Analyst jobs
$70,233 to $103,400
Danbury, Connecticut area prices
were up 1.7% from a year ago

Commercial Operations Analyst
Demonstrated ability to analyze large and complex data sets and to convert them into actionable insights that drive business decisions.
January 10, 2023
Leads mission, usability, cost and effectiveness analyses to predict system performance, operational utility and life-cycle cost.
March 29, 2023
Provide insights to the business through analysis to drive greater efficiency and effectiveness of our Sales and Deal Operations teams.
April 13, 2023
Participate in various meetings to ensure an understanding of current and proposed operations while providing relevant feedback as to how changes might impact commercial operations.
April 17, 2023