Commercial Operations Analyst jobs in Medford, OR

This position is responsible for gathering and analyzing data related to all aspects of project life cycles. This position works closely with team members across multiple functional areas of the organization and is responsible for team collaboration and escalation when necessary. This position also develops and maintains project documents and creates reports to track and share project progress. This position aids in creating project strategies and project plans to keep projects on schedule and within scope by performing the following duties.

• Assists with overall planning and management of projects to include but not limited to new vendor implementation, software and technology upgrades, continuous improvement, and compliance projects.
• Gathers and analyzes information for project development and project documentation.
• Assists in developing project strategies, plans, and schedules.
• Develops and maintains project documents, tracks project progress, and assists with project reporting to include but not limited to project scope, charter, and plan build, risk mitigation log, change management plan, and resource management plan.
• Assists in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Utilizes industry best practices, techniques, and standards throughout the entire project execution.
• Tracks and measures project performance utilizing available systems, tools and techniques, and reports and escalates to management as necessary.
• Communicates project information with Operations Project Manager, project teams, and stakeholders.
• Collaborates with cross-functional team members and technical subject matter experts and communicates team notifications of assignments.
• Researches and understands state and federal requirements for Coordinated Care Organizations (CCO), and the organization’s cross-functional department responsibilities to comply with those guidelines and requirements.
• Researches and collects information including but not limited to product demonstrations, program capabilities, interoperability options, quotes, for developing new ideas and projects for innovation, performance improvement, increased efficiencies, and enhanced user, member, and provider experience.
• Coordinates with third parties and vendors when necessary to execute projects.
• Documents project dashboard metrics and key performance indicators.
• Maintains confidentiality and complies with HIPAA rules and regulations.
• Maintains punctual, regular, and predictable attendance.
• Works collaboratively in a team environment with a spirit of cooperation.
• Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working withmembers and coworkers, including the ability to communicate effectively and remain calm and courteous under pressure.
• Respectfully takes direction from manager.

EDUCATION and/or EXPERIENCE

Bachelor's degree from four-year college or university in a related field; and one to three years related experience and/or training; or equivalent combination of education and experience.

COMPUTER SKILLS

Job requires specialized computer skills. Must be adept at using various applications including database, spreadsheet, report writing, project management, graphics, word processing, presentation creation/editing, communicate by e-mail and use scheduling software. Must be highly skilled and practiced in MS Office Suite.

We provide a competitive salary and excellent benefits, including vacation, medical, dental and vision insurance, and 401(k) pension plan. To apply for this position, please submit a cover letter and resume. We are an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in Klamath Falls, OR 97601