Commodity Analyst jobs in Hilo, HI

Are you thinking about improving you career development and your professional growth? We invite you to join our successful logistics organization! Commodity Forwarders is looking for a full time Customer Service Representative to fill a position within our Operations department. This is a non-exempt position with a rate between $21 – $24/hr. depending on experience. This is an excellent opportunity to join our Honolulu Branch.

Location: Honolulu, HI

Schedule: Tuesday – Saturday between 7:30am – 4:00pm

Your Role:

• Ensure successful movement of cargo from origin to destination to fulfill customer’s and vendor’s satisfaction
• Keep clear communication with the customers and vendors
• Assure all freight forwarding activities abide by all government laws and regulations at origin and destination, and all necessary reports and records are complete, timely, and accurate
• Coordinate with customs brokers to obtain release documents in timely manner
• Accurately process claim paperwork with carriers
• Assure all import files provided to the warehouse are complete
• Coordinate all necessary deliveries while following the guidelines
• Assist departments’ sales effort to achieve the goals for new sales and customer retention
• Maintain strong product knowledge and provide support to the sales team
• Support other stations or departments
• Process accurate billing within necessary period

Minimum Requirements:

• High school diploma or equivalent but College or Associate Degree is a plus
• Eligible to work in the US and pass TSA background check
• 1-2 years Customer Service experience in logistics
• Critical Thinking
• Problem Solving
• Basic Computer Skills including e-mail, web browsing, Microsoft Outlook, Excel and Word
• Strong grasp of geography to determine best freight forwarding routes
• Excellent customer service and vendor relations skills

Good Reasons to Join:

We offer a great compensation package, medical, dental, and retirement benefits package, employee discounts, tuition reimbursement, and a dynamic global work environment. At Commodity Forwarders Inc., we strive daily to transport perishable products worldwide, while exceeding expectations through our people, network and technology.

Commodity Forwarders Honolulu, HI address:

2312 Kamehameha Highway Building B-3 Honolulu HI 96819