Communications Representative jobs in Hialeah, FL

We are one of Hialeah’s leading consulting telecommunications firms in communications and client management. Our company's foundation is based on our team members' unique personalities and drive and partnering with clients and brands we believe in. Our newest project is working with a government-funded program to increase its market share throughout the area.

We are actively searching for passionate team players to join our team as Entry Level Account Manager. We provide comprehensive training and an inclusive environment highlighting each employee's strengths and personality. A diverse culture is a winning culture.

We encourage all candidates who desire to expand their careers, are passionate about helping others, and want to do their part to make their service speed faster than ever. The Entry Level Account Manager plays a highly visible role in increasing awareness by addressing questions and concerns and ensuring every customer receives top-notch service.

Core Responsibilities as an Entry Level Account Manager:

• Maintain a positive image by following company guidelines and remaining professional while speaking with clients
• Communicate daily with all client relations managers, prioritizing and allocating the various responsibilities to increase customer satisfaction
• Coordinate and facilitate relationships between clients by answering questions that arise and defusing any concerns
• Implement and support any new relationship-building strategies to ensure we keep our clients for the long-term
• Update client information in our system to ensure all information is as accurate as possible

Entry Level Account Manager Qualifications:

• High School diploma or GED
• 1-2 years of experience in Account Management, Client Service, Client Relations, or Sales
• Strong interpersonal and communications skills, both verbal and written
• Able to speak effectively in interpersonal situations
• Strong independent work ethic, excellent time management skills, and organizational abilities
• Demonstrate the ability to seek improvement

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person