Communications Representative jobs in Petersburg, VA
Communications Representative coordinates, designs, and implements internal and external communications strategies and programs within the organization. Enhances the relations between company and employees, clients, government, or community. Being a Communications Representative evaluates and assists in establishing standard operating procedures. Reviews and edits communications submitted for organizational issues. Additionally, Communications Representative monitors company media and utilizes electronic publishing technology. Coordinates delivery of communications to appropriate recipients. Works closely with various business departments to ensure messages are delivered clearly and effectively. Requires a bachelor's degree. Typically reports to a manager. The Communications Representative work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Communications Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Communications Representative jobs
Communications Officer
- City of Colonial Heights, VA
-
Colonial Heights, VA
FULL_TIME
-
Colonial Heights, City of (VA)
Communications Officer
SALARY
$44,764.00 - $66,517.00 AnnuallyLOCATION
City of Colonial Heights, VAJOB TYPE
Full-timeJOB NUMBER
20-24DEPARTMENT
Fire & EMSOPENING DATE
03/22/2024CLOSING DATE
ContinuousDescription
All applications received during the recruitment period willbe forwarded to the hiring department for review and consideration.
Communications Officer:
Salary Range: $44,764 - $66,517 (Prior experience may be considered for final candidates).The City of Colonial Heights is currently recruiting for highly responsible, technical, dispatching position in the Emergency Communications Center of the Fire & EMS Department. Must be available to work 12-hour shifts, including days, nights, weekends, holidays, on-call, and required overtime. Must successfully complete all state mandated certification classes within allotted time. Applicants with DCJS Basic Dispatch and VCIN/NCIC Level A certifications with experience in computer-aided dispatch system and enhanced 911 is desirable.
Qualified applicants must be able to make quick, independent decisions, to handle simultaneous tasks under pressure, to learn the geography and street systems of the City of Colonial Heights and neighboring jurisdictions, to speak distinctly on the telephone and radio and be able to accurately enter orally supplied information into a computer are important in this job.
Examples of Duties
- Serves as primary point of contact for reporting all 9-1-1 emergencies along with all non-emergency calls in the City of Colonial Heights.
- Represents the City and Department in a professional manner and with a high level of customer service.
- Provides information or directions to callers, police, fire & rescue/EMS and other public safety agencies, adhering to CHECC, Police, Sheriff, Fire & Rescue department policies and procedures governing the dissemination of information.
- Operates a sophisticated work station comprised of multiple computer systems including 9-1-1 emergency and non-emergency telephone system, geographical mapping tools (GIS and aerial photography), Computer Aided Dispatch (CAD), and other repositories of critical information, etc. to answer, triage and process incoming emergency and non-emergency calls for service from the general public or other public safety agencies for the protection of life and property.
- During a life-threatening emergency, establishes communications with the caller, provide safety/life-saving instructions, and maintains control of the conversation until units arrive on the scene.
- Interacts with callers who may be injured, distressed, distraught and/or emotional, and also public safety field personnel on the telephone and radio to accurately communicate information and instructions in all situations.
- Gathers, classifies, and supplements pertinent information obtained from the caller and enters it into the CAD system, consistent with appropriate protocols.
- Establishes communications with hearing impaired callers through the TTY application of the telephone system.
- Enter and update information in statewide and national databases and review for completeness and accuracy.
- Performs clerical duties; and other duties as assigned.
Education & Experience
Applicants must:- Be at least 18 years of age.
- Possess a high school diploma or equivalent with at least 3 years of experience.
- Be a US citizen.
- Have no felony convictions.
- Type 40 wpm.
- Be able to speak clearly.
- Have the ability to hear and make quick decisions while working in highly stressful situations.
- Must be available to work 12-hour shifts, which includes any combination of days, nights, weekends, holidays, on-call, and required overtime.
- Must possess or obtain VCIN/NCIC Level A certification and maintain certification throughout employment.
- Must possess or obtain Emergency Medical Dispatch (EMD) and CPR/AED certifications, and maintain certifications throughout employment.
- Ability to successfully pass all phases of our selection process, which will include a written test, typing test, staff Interviews, background investigation, medical and drug screening.
Physical Demands & Work Environment
The work is generally performed in an office environment. Typically, the employee may sit to do the work. However, there may be some walking, standing, stooping, carrying of light items such as papers, books, or small parts, or driving an automobile. No special physical demands are required to perform the work.
The work environment involves everyday risks or discomforts which require normal safety precautions. Use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals are minimally required
Must be available to work 12-hour rotating shifts, which includes any combination of days, nights, weekends, holidays, on-call, and required overtime.Agency
Colonial Heights, City of (VA)
Address
PO Box 3401
Colonial Heights, Virginia, 23834Phone
804-524-8749
Website
http://www.colonialheightsva.gov
Communications Officer Supplemental Questionnaire
Do you have experience in Public Safety (Police, Fire, Sheriff, Corrections)?Yes
No
Do you have 911 emergency dispatch experience?Yes
No
Do you have 911 Basic Dispatch Training? If yes, please upload a copy of your certificate to your application.Yes
No
Are you currently Virginia Criminal Information Network (VCIN)Full Access certified?Yes
No
Do you have a current Emergency Medical Technician (EMT) or higher certification? If yes, please upload a copy of your certification to your application.Yes
No
Applicants must be willing to work twelve (12) hour shifts and work mandatory overtime shifts when necessary. Shift schedule will include evenings, nights, weekends and holidays. Do you understand this requirement?Yes
No
Are you willing to work a permanent night shift? A permanent night shift consists of approximately 13-16 work nights per month.Yes
No
If hired, I am willing and able to work any shift I may be assigned on any day of the week, including holidays and weekends. I also understand that I will be an essential employee and MUST report to work on time regardless of weather or other circumstances.Yes
No
This position requires on-call rotation during scheduled off days. Will you be able to arrive to the Emergency Communications Center within one hour of notice?Yes
No
Are you willing to undergo a comprehensive background investigation (including contacts with all references, employers, co-workers, close personal associates) and successfully pass pre-employment medical and drug screenings?Yes
No
Which best describes your highest level of education?High School Diploma/GED
Some College
Associate's Degree
Bachelor's Degree/Advanced Degree
What is your current typing speed (WPM)?Are you able to communicate in a foreign language?Yes
No
If yes, explain your level of fluency and frequency of use. If you cannot converse in a foreign language, type N/A as your response.Please briefly describe your skills/abilities that would be beneficial as a Communications Officer/Dispatcher?What is your yearly salary expectation for the Communications Officer position?* Required Question - 24 Days Ago
Communications Officer
- Colonial Heights, City of (VA)
-
Colonial Heights, VA
FULL_TIME
- All applications received during the recruitment period will be forwarded to the hiring department for review and consideration. Communications Officer: Salary Range: $44,764 - $66,517 (Prior experien...
- 30 Days Ago
TDB Trainer - CCO
- TDB Communications, Inc.
-
Chester, VA
FULL_TIME
- TDB Trainer - CCO Program About TDB: TDB Communications is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that takes immense pride in serving our government clients with the highest service,...
- 8 Days Ago
CCO Training Manager
- TDB Communications Inc.
-
Chester, VA
FULL_TIME
- Training Manager (Customer Service) - CCO ChesterAbout TDB: TDB Communications is a Service-Disabled Veteran-Owned Small Business (SDVOSB) renowned for its unwavering commitment to providing top-tier ...
- 24 Days Ago
Project Coordinator CCO
- TDB Communications Inc.
-
Chester, VA
FULL_TIME
- TDB Communications is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that takes immense pride in serving our government clients with the highest standards of service, discipline, and account...
- 24 Days Ago
Emergency Communications Officer
- City of Hopewell
-
Hopewell, VA
FULL_TIME
- Performs intermediate skilled human support work receiving and dispatching law enforcement, fire, and medical service calls, receiving and processing non-emergency service calls, assisting public with...
- 13 Days Ago
Filters
- Current Active Filter
- Petersburg, VA
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Communications Representative jobs found in Petersburg, VA area
Manufacturing Specialist - Syringe Filler
- Civica Rx
-
Virginia State University, VA
- About CivicaCivica is a 501(c)(4) social welfare organization established in 2018 by health systems and philanthropies t...
- 4/23/2024 12:00:00 AM
Sr General Superintendent
- Gilbane Building Company
-
Virginia State University, VA
- OverviewThe Gilbane Team in Richmond, VA is seeking an experienced Senior General Superintendent to lead a large healthc...
- 4/23/2024 12:00:00 AM
Senior Project Manager (378)
- Civica Rx
-
Virginia State University, VA
- About CivicaCivica is a 501(c)(4) social welfare organization established in 2018 by health systems and philanthropies t...
- 4/22/2024 12:00:00 AM
Personal Financial Counselor - Fort Gregg-Adams, VA
- Magellan Health
-
Virginia State University, VA
- Personal Financial Counselor - Fort Gregg-Adams, VA page is loaded Personal Financial Counselor - Fort Gregg-Adams, VA A...
- 4/22/2024 12:00:00 AM
Patient Services Representative
- Universal Health Services
-
Petersburg, VA
- Responsibilities Patient Services Representative Poplar Springs Hospital i s a 183 bed acute care and residential facili...
- 4/22/2024 12:00:00 AM
Field Technician
- Hiring Now!
-
Petersburg, VA
- Company Summary DISH, an EchoStar Company, is reimagining the future of connectivity. For over 40 years, weve been chall...
- 4/22/2024 12:00:00 AM
Charge RN
- Fresenius Medical Care
-
Petersburg, VA
- PURPOSE AND SCOPE: Functions as the hemodialysis team leader in the provision of chronic hemodialysis care and treatment...
- 4/22/2024 12:00:00 AM
Project Engineer
- Skanska USA
-
Virginia State University, VA
- Job Overview: Skanska is searching for a dynamic Project Engineer. This is a great opportunity to start a career with a ...
- 4/21/2024 12:00:00 AM
About Petersburg, Virginia
Petersburg is located at 37°12′46″N 77°24′1″W / 37.21278°N 77.40028°W / 37.21278; -77.40028 (37.21295, -77.400417).
According to the United States Census Bureau, the city has a total area of 23.2 square miles (60.1 km2), of which 22.9 square miles (59.3 km2) of land and 0.2 square miles (0.5 km2) (1.1%) is water.
Petersburg is located on the Appomattox River at the fall line, which marks the area where the Piedmont region (continental bedrock) and the Atlantic coastal plain (unconsolidated sediments) meet. The fall line is typically prominent where a river crosses its rocky boundary, as the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Communications Representative jobs
$56,715 to $70,759
Petersburg, Virginia area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Communications Representative do?
Communications Representative in Atlanta, GA
Have you worked as a Communications Representative before? Tell the CareerBliss community what you thought about your salary.
December 25, 2019
Communications Representative in Chattanooga, TN
Martinez Announces Adams as Headquarters Communications Representative appeared first on IAMAW.
February 12, 2020
Communications Representative in Frankfort, KY
The Massachusetts Supreme Judicial Court found that the SCA did not prevent Yahoo from allowing the personal representative access to the decedent’s emails; provided, however, that the personal representative consented to such disclosure on behalf of the decedent.
January 20, 2020