Community Case Manager jobs in Arkansas

Primary Duties

Qualifications/Specifications

• Education: Bachelor’s/Medical degree and 3 years’ experience or 5 years gradually increasing experience in disability, personnel, financial, training.
• Essential Technical/Motor Skills: High level ability to communicate verbally and in writing. Knowledge of computer, proven possession of analytical, organizational, administrative, decision making, and leadership skills. (ICM will count 2 years college as one year experience.)
• Interpersonal Skills: Ability to work with all levels of personnel and customers. Will represent the agency with outside sources and providers of support. Will represent the agency at training, conferences, and conventions. Will contact vendors and negotiate contracts.
• Essential Physical Requirements: Critical Cognitive Abilities: Requires full range of body motion including handling and lifting, manual and finger dexterity, hand-eye coordination, and the ability to perform job related duties which may require lifting, standing, bending, stooping, stretching, walking, pushing, and pulling with or without reasonable accommodation. Able to lift and carry equipment and supplies up to 50 pounds.
• Essential Sensory Requirements: Ability to respond to staff, customer, and client needs in a timely manner by interpreting verbal and nonverbal expressions.
• Other: Understands the mission and vision of Independent Case Management. Operates within the concept of client focused care. Must be an effective team leader. Must adhere to dress code, good grooming, personal hygiene habits, and attendance policies. Maintains knowledge and conforms to ICM policies and procedures.

Key Relationships

• Maintains positive relationships with internal and external customers. Is effective in interacting with others, motivation, and problem-solving.
• Proactive in meeting the needs of customers, clients, and staff. Responds promptly to needs or requests.
• Keeps department manager informed of problems and recommends solutions.
• Participates in education/development of staff and customers.
• Helps maintain positive public image and relationships.

Initiative

• Develops specific work plans and due dates
• Follows through on planned assignments within assigned timeframes.
• Effectively prioritizes assignments
• Willingness to take on other job duties as assigned.
• Adjusts to change, work pressures or different situations without undue stress.
• Demonstrates skill in developing improvements in current processes.
• Effective in cost control and resource utilization.

Professionalism

• Adheres to dress code, personal hygiene, conduct, and attendance policies.
• Accepts both positive feedback and feedback for improvement.
• Demonstrates a supportive/positive attitude towards the company and fellow employees/staff and is a positive team member.
• Expresses self in an organized, comprehensive, articulate and concise manner.

Work Schedule

Work hours are expected to be flexible and governed by emergency situations and other duties. The employee must be available overnight and weekend on-call. Will travel in position, in state and out-of-state. Must serve as back up for crisis, will be involved with behavioral incidents, some unusual conditions exist. Back up must be arranged prior to being unavailable.

Licenses & Certifications

• Valid Auto Insurance
• Valid AR Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)