Community Case Manager jobs in Bennington, VT

Ethiopian Community Development Council, Inc.
120 Union St., Bennington, Vermont

Empowering refugees and immigrants since 1983

Job Description

Position Title: Case Manager

Department/Division: ECDC/MCC Vermont
Reports to: Program Manager
Status: Full-Time/Exempt
Location: Bennington, VT
Annual Salary: $47,840

ABOUT ECDC MCC AND REFUGEE RESETTLMENT

ECDC Multicultural Community Center (MCC) is a local branch office of the Ethiopian

Community Development Council Inc. (ECDC). ECDC is one of nine national resettlement agencies authorized by the Department of State to resettle refugees. The mission of ECDC and its local offices is to empower refugees and immigrants to lead a life of dignity, become self- sufficient, and integrated members of American society.

Job Summary: The Case Manager provides trauma-informed services to participants in the

Afghan Placement and Assistance (APA) and the Reception and Placement (R&P) Programs to support a positive resettlement experience and the achievement of client self-sufficiency. The

Case Manager works closely with clients, colleagues, and external parties to develop service and/or self-sufficiency plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements.

Key Responsibilities

• Coordinate timely pre- and post-arrival services to ensure each client has living essentials such as housing, food, medical care, and access to transportation, and is oriented to their new environment.
• Conduct intake services with clients to assess needs.
• Develop self-sufficiency plans and timelines in partnership with each client. Provide individualized support through direct services, referrals, and advocacy.
• Provide cross-cultural information, orient refugee families to their new community, and ensure a smooth process of resettlement.
• Assess and monitor client progress to support their attainment of established goals, address challenges, and to ensure that available resources are utilized.
• Detail each client interaction in accordance with program requirements. Input client information in database(s) and assist with tracking and reporting as needed.
• Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients.
• Work to connect clients with supportive community networks and support systems to ensure their long-term integration in the community.
• Attend stakeholder meetings and work with community partners to learn about resources for refugees and make referrals when needed.
• Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
• May train and lead the activities of volunteers and interns.

Ethiopian Community Development Council, Inc.
112 Hardwood Way Suit 1. ▪ Brattleboro, Vermont 05301▪ Tel. (703) 685-0510 ▪ Fax (703) 685-0529

Empowering refugees and immigrants since 1983

• Other duties as assigned.

Supervision: This position may occasionally supervise interns or volunteers.

Education, Experience, Knowledge, Skills and Abilities

• Commitment to ECDC/MCC’s mission.
• Bachelor’s degree in Social work or International Studies preferred; may substitute appropriate professional experience.
• One to two (1-2) years progressive work experience with social programs/direct service delivery to clients in a cross-cultural environment.
• Experience with a community-based organization preferred.
• Coalition-building skills and ability to communicate and work effectively with a variety of stakeholders.
• Excellent and effective written and verbal communication skills.
• Strong ability to negotiate (i.e. persuasive skills with landlords to secure refugee housing).
• Proven people management and leadership skills.
• Proven ability to manage multiple tasks simultaneously.
• Accuracy and attention to detail in written work.
• Demonstrated computer skills; ability to use Microsoft Office and Google Applications, required.
• Experience working with refugees or other diverse populations.
• Ability to set priorities, manage time, and meet deadlines effectively; and to be flexible and work well under pressure in a fast-paced team environment.
• Background check and clean DMV record. Access to personal vehicle is a must.
• Proof of eligibility to work in the United States.

Licenses/Certifications: A driver’s license and good driving record.

Physical Demands

• Moderate physical activity, which includes standing, sitting, lifting and/or walking.
• Ability to see within typical parameters.
• Ability to hear within typical parameters.
• Requires local travel to meetings and site visits.
• Ability to maintain emotional control under stress.

Environmental Factors: Work is primarily indoors in a climate-controlled building.

Contact with Others: Position involves regular contact with resettlement network affiliates; local, state, and federal government agency employees, private sector organizations, ECDC/MCC staff and community members.

Other Information: All employees are expected to comply with ECDC’s employment policies while carrying out their work. The range of responsibilities outlined above may change from time to time to reflect the changing needs of the organization.

Confidentiality: All employees are required to work in a confidential manner in all aspects of their work.

Proof of Eligibility to Work in the United States: All employees must submit proof of identity and their legal authorization to work in the United States. (If a prospective employee fails to submit this proof of work authorization, federal law prohibits ECDC from hiring the person.)

To Apply: Please email a cover letter and resume to Felicity Miller
Fmiller@ecdcus.org

Ethiopian Community Development Council, Inc.
112 Hardwood Way Suit 1. ▪ Brattleboro, Vermont 05301▪ Tel. (703) 685-0510 ▪ Fax (703) 685-0529

Empowering refugees and immigrants since 1983

ECDC/ACC is an Equal Opportunity Employer.

This description is intended to indicate the kinds of tasks required of positions given this title. It is not intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

Received by____________________________________________ Date_______________
Employee

Job Type: Full-time

Pay: $47,840.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Bennington, VT 05201: Relocate before starting work (Required)

Work Location: In person