Community Case Manager jobs in Pennsylvania

QUALIFICATIONS:

Education: Bachelor's degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Experience: One to two years related experience and/or training; or equivalent combination of education and experience.

Skills, Abilities and Knowledge:

a. Excellent interpersonal, oral and written communication skills.

b. Knowledge of confidentiality guidelines, willingness to adhere to ethical standards.

c. Detail oriented, well organized, able to meet deadlines.

d. Basic computer literacy, to include: Microsoft Word, Excel, Microsoft Outlook. Able to accurately enter demographic data into ORS computer database. Machine skills to include: calculator, telephone, and photocopier/printer.

SUMMARY OF DUTIES: Assists eligible clients who are, or are at risk of, being homeless to reach self-sufficiency through financial assistance, training, and ongoing case management services. Provides direct client services according to program guidelines.

RESPONSIBILITIES: include the following. Other duties may be assigned.

Enters eligible household into coordinated entry system;

Conducts intake interviews with clients to determine eligibility for housing assistance. Completes applications, collects required documents, verifies housing and income and explains program rules and regulations.

Compiles client files and documents all contacts and related information. Inputs client's initial demographic information, contacts, training attendance and service plan achievement.

Completes self-sufficiency service plan with client. Schedules monthly contacts to monitor service plan goal achievement and ongoing issues. Documents the case file to record progress.

Conduct, direct, and manage consumer/client development programs.

May present training modules on topics such as life-skills, conflict management, and money management. Follows up with clients to assist with their understanding of course concepts.

Refers clients to other agency and community resources to meet their needs. Networks with other area community service agencies to provide comprehensive services.

Maintains case notes, files, goals, and charts in database systems.

Maintains contact with clients to coordinate appointments for services.

Provides case management in LCCAP buildings, in client homes, in community settings as needed.

Completes rental assistance documentation for funding. Tracks funds spent.

Completes assigned projects and reports on case management activities. Compiles documentation for statistical purposes to meet grant requirements.