Community Development Manager jobs in Cape Coral, FL

The Portfolio Manager (CAM) is responsible for providing professional community management consultation services to their assigned communities. The Portfolio Manager effectively interacts, primarily electronically, with internal and external customers, including board members, committee members, vendors, and other Sandcastle team members. The ideal candidate would have a minimum of 2 years of experience working as a Licensed CAM in the state of Florida.

Key Responsibilities:

Supervision:

• The Portfolio Manager ( CAM) is to oversee and consult on the operation and administration of the Association in accordance with the management agreement and the Association's policies and procedures.

• Delegates tasks through the task management system, to the Administrative Assistant based on priority and ensures task completion with a focus on accuracy and quality.

Customer Service and Escalation Management:

• The CAM is the primary consultant to the Association's Board of Directors, vendors, and internal team members.

• Intervenes in escalated situations or homeowner concerns that require managerial attention and resolution. Delegates all other homeowner concerns directly to the administrative team member assigned to community.

Task Management:

• Utilize the Sandcastle Community Management tools and team members effectively and efficiently to ensure transparency with board of directors and team members alike.

• Responsible for oversight of association staff as contract provides, if applicable.

Maintenance and Repairs:

• Utilize the VendorSmart program to obtain RFPs for any bids over $10,000.00.

• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

• Oversee all projects based on RFP's and ensure work is completed as stated within contracts.

Financial Responsibilities:

• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors in a timely manner.

• Oversees the monitoring of corporate and client delinquency rates and collections process for account portfolio.

Reporting and Communication:

• Prepare Board packages according to established time frames and to attend Board meetings per the management agreement in person or virtually.

• Complete and submit all Meeting Minutes within 48hrs from the time of the meeting.

• Submit weekly update reports to the board on all current and upcoming tasks by utilizing the action items and management plans.

Inspections and Postings:

• Coordinate and/or oversee property biweekly inspections/violations via Compliance 360 or the Inspections Program for building facilities and/or common area and arrange appropriate follow up actions as required.

• Review completed inspection reports, forward onto the board for review.

• All notices to be posted within the community and on the association's web portal as per Governing Documents and/or FL Statutes.

Legal:

• Ensure the Board is aware of legal actions involving the Association.

• Stay current with the best industry practices, as well as all current applicable laws and educate boards on same.

Qualifications

• Must have a valid Florida Community Association Manager License (CAM)
• Must have experience managing HOAs/Condos
• Strong mathematical knowledge with accounting applications
• Ability to work in a fast pace environment
• Construction or project oversight experience is desired
• Professional customer service skills
• Exceptional communication skills both written and verbal with a polished, professional and friendly demeanor
• Demonstrated proficiency with current Microsoft Programs (Word, Excel, Outlook, etc.)
• Knowledge of conflict resolution techniques at a proficient level
• Self-motivated, proactive, detail oriented and a team player
• Time management and time critical prioritization skills.
• Effective organizational skills

Company Description

With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000 team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision. To learn more, visit www.associaonline.com.

Job Type: Full-time

Pay: $75,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Community Management: 2 years (Required)

License/Certification:

• Driver's License (Required)
• Florida Community Association Manager License (Required)

Work Location: On the road