Position Overview:
As a Dealership Business Development Representative, you will play a crucial role in driving the growth of our business by generating and qualifying leads, fostering relationships with potential customers, and ensuring a seamless transition to the sales team. This position requires a proactive and organized individual with excellent communication skills and a passion for the automotive industry.
Responsibilities:
- Lead Generation:
- Utilize various channels, including phone calls, emails, and social media, to identify and engage potential customers.
- Collaborate with marketing teams to implement effective lead generation strategies.
- Attend industry events and networking functions to expand the dealership's reach.
- Lead Qualification:
- Conduct thorough needs analysis to understand the customer's requirements.
- Qualify leads based on budget, preferences, and timelines.
- Maintain accurate and up-to-date records of all interactions in the customer relationship management (CRM) system.
- Customer Relationship Management:
- Build and nurture relationships with potential customers through effective communication and follow-up.
- Provide information about available vehicles, promotions, and financing options.
- Address customer inquiries and concerns in a timely and professional manner.
- Collaboration with Sales Team:
- Work closely with the sales team to ensure a smooth handover of qualified leads.
- Provide relevant information and insights to assist the sales team in closing deals.
- Attend regular meetings to discuss progress, challenges, and strategies for improvement.
Qualifications:
- Previous experience in sales, customer service, or business development, preferably in the automotive industry.
- Strong communication and interpersonal skills.
- Proven ability to meet and exceed targets and deadlines.
- Familiarity with CRM systems and lead management processes.
- Enthusiastic about automobiles and staying informed about industry trends.
Benefits:
- Competitive salary and commission structure.
- Health, dental, and vision insurance.
- Opportunities for professional development and advancement.
- Employee discounts on vehicle purchases and services.
If you are a self-motivated individual with a passion for connecting with people and driving business success, we invite you to apply for the Dealership Business Development Representative position at [Your Company Name]. Join us in providing exceptional service and building lasting relationships in the automotive industry!