Community Engagement and Outreach Specialist coordinates initiatives designed to promote and represent the organization and brand as a socially responsible force in the community. Administers outreach programs that engage, support, and collaborate with the community to develop and expand relationships. Being a Community Engagement and Outreach Specialist serves as the organization's liaison with various constituents and stakeholders. Assists with the coordination of events, managing volunteers, and applying for grants. Additionally, Community Engagement and Outreach Specialist typically requires a bachelor's degree. Typically reports to a supervisor or manager. The Community Engagement and Outreach Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Community Engagement and Outreach Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Upward Health is an in-home, multidisciplinary medical group providing 24 / 7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help.
Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients.
We are able to treat a wide range of needs everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals because we know that health requires care for the whole person.
It’s no wonder 98% of patients report being fully satisfied with Upward Health!
WHY IS THIS ROLE CRITICAL?
The Outreach Specialist (OS) plays a critical role at Upward Health. The OS is the first point of contact with our company for our patients.
The goal of this role is to inform patients about our services and to help them get started. Our services are focused on improving a patient’s health, and the OS helps him or her take that first step.
The OS manages a caseload and utilizes a range of strategies to connect with our potential patients. Phone is our top strategy, and it’s important that our OS is comfortable and confident communicating by phone.
There may be times that field-based approaches are utilized as well. The OS should be prepared to use whatever strategy is most effective.
The OS reports to our Outreach Manager.
Applicants tend to be individuals who would describe themselves as a people person. You enjoy talking to new people whether by phone or in person.
You might have taken past roles in sales or retail to satisfy this interest. You also want to help others. You may even have past experience helping others with their health, whether through a previous job or in your personal life.
You communicate well. You enjoy a fast-paced environment. You are flexible and like when each day is different. You are driven by reaching goals, and you like a challenge.
We are looking forward to meeting you!
KEY RESPONSIBILITIES :
KNOWLEDGE, SKILLS & ABILITIES :
QUALIFICATIONS :
Upward Health is proud to be an equal opportunity / affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
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Last updated : 2024-03-02
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