Community Relations Specialist jobs in Westerly, RI

TITLE: Member Relations/Office Coordinator

DEPARTMENT: Administrative

CLASSIFICATION: Non-Exempt, Part-time

REPORTS TO: Chief Operations Director

This part-time (22.5hrs/wk) year round position calls for a highly organized and enthusiastic team player who enjoys a fast-paced multi-faceted environment interfacing with customers. This role typically serves as the first line of contact between the organization and its customers. The Member Relations/Office Coordinator works under the supervision of the Chief Operations Director. The schedule is M-F 8:30am-1pm, with additional office hours as needed.

Essential Functions

• Serve as ambassador for the Stonington Community Center, assisting members with registrations, memberships, and communication of events and benefits.
• Assist in the management of front desk operations, to include: invoices; registration; daily deposits; basic bookkeeping, filing, inventory and basic customer service responsibilities.
• Process registrations and payments, working within Daxko, the organization’s Customer Relationship Management (CRM) software.
• Process accounts receivable in Quickbooks.
• Maintain a filing system.
• Assemble deposits.
• Maintain inventory of supplies; identify cost saving measures.
• Manage tuition billing.
• Manage collections of overdue accounts; track actions; Record payments.
• Embrace the COMO mission and effectively represent the mission to all existing and potential stakeholders.
• Recognize and perform other related duties which need to be performed, although not directly assigned.

Benefits

- 20% Thrift Shop Discount

- 12 paid Holidays

- Ability to purchase supplemental insurance

Qualifications

Education: A minimum of an Associate’s Degree in a related field or related specialty training; Bachelor’s Degree preferred.

Experience: A minimum of 2 years’ Quickbooks experience and successfully working in an office customer service environment; Daxko CRM experience preferred.

In addition to these basic educational and experience requirements the following competencies and skills are necessary to perform this job successfully:

· Personable nature with the ability to develop strong professional relationships and positive rapport with all constituents.

· Proficiency with the use of a computer including Microsoft office word, excel, power point, publisher, as well as credit card machines.

· Ability to maintain confidential information.

· Possesses strong organizational and time management skills, meeting commitments.

· Must possess excellent oral and written communication skills, with attention to detail in all writing.

· Ability to prioritize work activities.

· Adapts to changes in the work environment easily, consistently follows instructions and responds to management direction.

· Must dress appropriately for the workplace to promote a consistently professional image with expected frequent public contact.

· Must possess a valid state driver’s license with own transportation.

The information presented indicates the general nature and level of work expected of employees. It is not designed to contain, nor is it to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. This job description is not a contract of employment.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 22.5 per week

Benefits:

• Employee discount

Schedule:

• Day shift
• Monday to Friday

Ability to Relocate:

• Stonington, CT 06378: Relocate before starting work (Required)

Work Location: In person