Compensation and Benefits Analyst jobs in Terre Haute, IN

H
ANALYST
  • HCL Technologies
  • Brazil, IN FULL_TIME
  • Tech Support Non-Voice:

    Skill / Role: SD L1, Relevant Experience: 2 yrs. in Tech Support Non Voice, Qualification: Bachelors / Masters / Equivalent

    Key Skills Required:

    Responsibilities :-
    Provide software / network problem diagnosis / resolution via telephone/email/chat for customer s end users
    Route problems to internal 2nd and 3rd level IT support staff.
    support staff that provide hardware / software / network problem resolution.
    Administer and provide User account provisioning.
    Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's.
    . Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate
    Support teams and follow up until closure.
    . Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution,
    and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs
    . Perform user account management activities
    Escalate complex problem to appropriate support specialists
    Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets,
    presentation graphics, database management systems, electronic mail, and communications)
    . Troubleshoot client software and basic network connectivity problems
    . Identify, evaluate and prioritize customer problems and complaints
    . May train users and operators on a limited basis and/or may write training procedures
    . Participate in on-going training and departmental development
    . Routine maintenance updates with other IT staff and business units
    . Provide all required documentation including standards, configurations and diagrams
    . Provide knowledge transfer of EUC operations
    Technical Requirements
    Phone support experience necessary.
    Technical Service desk or technical call center experience is necessary.
    Disciplined, systematic problem solving skills required.
    Hands-on work experience with the following:
    Windows Operating systems
    Clients: Windows7, Windows Vista, Windows XP, Windows 2000
    Servers: Windows 2000, Windows 2003, Windows 2008,

    ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center

    Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
    MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
    Internet browsers (e.g. Explorer, Chrome, Firefox),
    VPN and remote dial-in users
    Support for laptop, desktops, and printers
    PDA and blackberry support
    Others: Adobe Acrobat and other common desktop applications like Winzip, etc
    Soft Skills
    - Excellent communication and conversation skills (Verbal and Written)
    - Good documentation skills
    - Good working knowledge of MS OFFICE (Including MS Project and Visio)
    - Should have a great customer handling skills
    - Able to handle unforeseen situations
    Other Skills / Experience
    Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must.
    Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared.
    Ability to learn new information quickly and the willingness to do so at all times.
    Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week.
    Customer Focus
    Teamwork
    Technical Expertise
    Interpersonal Effectiveness
    Concern for Order and Quality
    Years of Experience
    Total : 3-4 yrs of University education post High school (B.Sc. or Diploma)
    Relav
  • 2 Days Ago

F
General Dentist Needed - Lucrative Compensation Package
  • Familia Dental
  • Terre Haute, IN FULL_TIME
  • General Dentist Annual Earnings – MINIMUM $250K UP TO $500K Are you looking for a new and challenging opportunity? Do you want to be a part of an organization where you can grow professionally, and th...
  • 16 Days Ago

O
Benefits Consultant
  • Oracle
  • Brazil, IN FULL_TIME
  • Responsabilities: Responsible for the administration and support of Oracle's compensation and benefits programs regionally or by country. Create reports to administer and measure effectiveness of comp...
  • 10 Days Ago

U
RN FLOAT POOL * Flexible Schedules * Renewed Float Options * Premium Weekend Compensation
  • Union Health
  • TERRE HAUTE, IN FULL_TIME
  • Union-Where U Belong! Union RNs are a key role in providing the highest quality of patient care for those we serve. There are a variety of positions available to RNs seeking flexibility alternative sc...
  • 5 Days Ago

H
Technical Analyst
  • HCL Technologies
  • Brazil, IN FULL_TIME
  • As per attached JD (1.) To attend complex calls with L2 support within SLA (2.) To attend L1 installation, Maintenance and other technical calls (3.) To complete necessary certifications required for ...
  • 19 Days Ago

H
SENIOR ANALYST
  • HCL Technologies
  • Brazil, IN FULL_TIME
  • attached (1.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions or Reopen Cases (2.) To achieve KPI targets, ...
  • Just Posted

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0 Compensation and Benefits Analyst jobs found in Terre Haute, IN area

T
Travel Speech Language Pathologist - $1,932 per week
  • TRS Healthcare
  • Terre Haute, IN
  • Ardor Health Solutions is seeking a travel Speech Language Pathologist for a travel job in Terre Haute, Indiana. Job Des...
  • 3/28/2024 12:00:00 AM

T
Travel Physical Therapist - $2,208 per week
  • TRS Healthcare
  • Greencastle, IN
  • Ardor Health Solutions is seeking a travel Physical Therapist for a travel job in Greencastle, Indiana. Job Description ...
  • 3/28/2024 12:00:00 AM

D
Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Terre Haute, IN
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 3/27/2024 12:00:00 AM

T
Travel CT Technologist - $2,622 per week
  • TRS Healthcare
  • Terre Haute, IN
  • Ardor Health Solutions is seeking a travel CT Technologist for a travel job in Terre Haute, Indiana. Job Description & R...
  • 3/27/2024 12:00:00 AM

A
Travel Physical Therapist - $2,208 per week
  • Ardor Health Solutions
  • Greencastle, IN
  • Ardor Health Solutions is seeking a travel Physical Therapist for a travel job in Greencastle, Indiana. Job Description ...
  • 3/27/2024 12:00:00 AM

Terre Haute is located alongside the eastern bank of the Wabash River in western Indiana. The city lies about 75 miles (121 km) west of Indianapolis. According to the 2010 census, Terre Haute has a total area of 35.272 square miles (91.35 km2), of which 34.54 square miles (89.46 km2) (or 97.92%) is land and 0.732 square miles (1.90 km2) (or 2.08%) is water. The Wabash River dominates the physical geography of the city, forming its western border. Small bluffs on the east side of city mark the edge of the historic flood plain. Lost Creek and Honey Creek drain the northern and southern sections ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Compensation and Benefits Analyst jobs
$84,640 to $104,471
Terre Haute, Indiana area prices
were up 1.3% from a year ago