Compensation Manager jobs in the United States

About Us:

Simpliphy delivers a unique platform that provides a comprehensive approach to provider compensation, real-time benchmarking, contract management, and communication, wrapped in a user-friendly cloud-based interface and mobile app.

Born of physician compensation analysts and physicians, this solution addresses common challenges faced by administration and providers, saving time, improving provider relations, and increasing accuracy and transparency. Our team features in-house developers who continually improve software, developing new features that deliver innovation to your team.

Simpliphy is more than software, we are community committed to the development of the compensation industry.

Job Overview:

As an Account Manager at Simpliphy, you will be the primary point of contact for our clients, ensuring their needs are met and their expectations are exceeded. You will manage client accounts, develop strategic relationships, and collaborate with internal teams to deliver outstanding service and solutions and help drive internal strategic initiatives.

Key Responsibilities:

Client Relationship Management:

• Act as the main liaison between clients and Simpliphy.
• Be able to articulate client requests internally with Development and Product Teams.
• Build and maintain strong, long-lasting client relationships and instill continued confidence in clients for Simpliphy.
• Understand client needs and objectives, providing tailored solutions and recommendations.
• Address client inquiries and resolve issues promptly and effectively.

Account Management:

• Manage a portfolio of client accounts, ensuring timely delivery of products/services.
• Develop and implement account strategies to achieve client goals and drive business growth.
• Monitor account performance and provide regular updates and reports to clients and internal stakeholders.
• Conduct regular meetings and check-ins with clients to review progress and gather feedback.

Collaboration and Coordination:

• Work closely with internal teams, including sales, marketing, and product and develepment, to ensure cohesive service delivery.
• Coordinate with product and development teams to ensure client requirements are met at the agreed completion date.
• Assist in the development and execution of marketing campaigns and product enhancement, driving client engagement and feedback.

Sales and Business Development:

• Identify opportunities for upselling and cross-selling additional products or services.
• Prepare and present proposals, contracts, and pricing to clients.
• Contribute to business development initiatives and strategy planning.

Onboarding:

• Assist the Onboarding team to gain experience and learn about our product and customers

Qualifications:

• Bachelor’s degree in Business, Marketing, Communications, math, or a related field preferred.
• 2-5 years proven experience as an Account Manager or similar role, preferably in SAAS or Physician Compensation.
• Strong understanding of customer service and client management principles.
• Excellent communication and interpersonal skills.
• Ability to handle multiple accounts and projects simultaneously.
• Strong problem-solving skills and attention to detail.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing client needs and market conditions.
• Onboarding experience is a plus

What We Offer:

• Competitive salary.
• Comprehensive benefits package, including health insurance and retirement plans.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.

**Simpliphyis an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**